Birmingham Car Hire

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Birmingham car hire reviews and directory

Dollar
dollar
Car hire reviews:
Good (7.4, 35 reviews)
Car hire locations in Birmingham:
1 location
Dollar
Locations in Birmingham
5600 Airline Drive
+1 866 434 2226
  • 7.1
  • 7.7
  • 7.7
  • 7.4
  • 7.1
Recent reviews
6.4 Good
15 Oct 2015
Reservation was not available for 1 hour after arr
Pros: Friendly staff
Cons: Reservation was not available for 1 hour after arrival
8.0 Good
19 Oct 2015
Cons: My only issue was that there was a leak in the tire, which was not explained to me at check in. There was a note around the car keys that said "slow leak," but the issue was never discussed with me so I overlooked the note. After driving the car for a few hours I received a low pressure warning which remained on throughout my rental time. I think explaining an issue like a slow leak during check in is ideal, so that the customer has the option of requesting a new car if they plan to drive a long distance.
8.4 Excellent
28 Oct 2015
Comfortable ride
Pros: Although I didn't have a choice of vehicles because it was the only one left, I really enjoyed driving the Chevy Equinox. Overall a good experience.
2.0 Poor
15 Nov 2015
Cons: I kept trying to change the date and time it wouldn't allow me. I was very frustrated and everyone I talked to was no help Sonya Gamble
5.6 OK
3 Feb 2016
Pros: Th car worked. The people there were nice enough and meant well.
Cons: The car had a seatbelt that sticks, no fuel cap, and the gas prepay was significantly more than gas in the surrounding area. It took a long time to get the car too.
10.0 Excellent
25 Mar 2016
Pros: Very quick checkin and courteous man at the desk. Car was very clean with low mileage. Excellent experience.
Cons: Everything was very good.
10.0 Excellent
10 Apr 2016
Cons: Had to wait a little bit to get the car....about 12 people in front of me in line that day. Otherwise perfect
10.0 Excellent
4 Jun 2016
Dollar car rentals thank you
Pros: They make the things very fast, good service
Cons: When I booked the car.....they sent wrong address....& while booking they showed one car and gave other
4.0 Mediocre
8 Jun 2016
Birmingham Dollar needs more staff
Pros: They kept a car for me even though they had to turn away other customers and my flight arrived late. Price was very good.
Cons: It took 30 minutes to get served at the understaffed counter. Car glass was dirty and car reeked of cigarette smoke.
10.0 Excellent
3 Jul 2016
Very good for the price
Pros: This is my 3rd time renting from them. I've never had an issue, and the price is excellent.
Alamo
alamo
Car hire reviews:
Good (7.7, 32 reviews)
Car hire locations in Birmingham:
1 location
Alamo
Locations in Birmingham
5527 Airline Dr
+1 205 599 7100
  • 7.6
  • 7.4
  • 7.9
  • 7.8
  • 7.9
Recent reviews
8.0 Good
13 Apr 2017
Pros: quick easy cheap
Cons: not much. Dirty car, especially the glass, Alamo needs to spend more time cleaning the inside and glass (inside and out, could barely see! Cleaned it myself, of course) and pay less attention to the paint job, paint job won't save my life, and I spent majority of time IN the car, not looking at it.
10.0 Excellent
2 Dec 2015
Pros: Great, fun, affordable car with unlimited miles
Cons: The Alamo booth isn't clearly labeled at the bhm airport. It's shared with the National rental booth but I didn't find that out until I asked one of the National guys where the Alamo booth was.
10.0 Excellent
17 Feb 2016
Quick service and very clean car
Pros: The car had 700 miles on it and was Bluetooth ready for hands free.
Cons: Agent was not very friendly but she wasn't rude either.... Just doing her job.
4.0 Mediocre
4 Mar 2016
Don't try to change your plans!!
Cons: I was travelling for work this week and had to change my plans last minute so I had to switch my drop off location and I was charged an extra $350 which was more than I had to pay for the whole rental. I contacted Alamo's customer service who were extremely rude and said this is the rate and there is nothing they can do. The fact that I had their car and was forced to pay this amount felt like I was taken advantage of and had no choice in the matter.
6.8 Good
7 Mar 2016
Pros: Quick
Cons: Didn't have the car I reserved.
2.0 Poor
3 May 2016
Cons: Check in was a long involved pain, and once I got through it all, was told I was not able to rent a car because I didn't carry a major credit card and was renting for a one-way travel from ATL to BHM. Was largely inconvenient and was sent to another company that could accommodate. It cost me an extra hour in the airport and ended up spending a lot more. I wouldn't recommend Alamo or really Kayak for that matter.
10.0 Excellent
4 May 2016
Pros: Quick drop off and no hassles. Staff was friendly.
Cons: A little confusing from entrance and so many signs for all the different rental companies. Be nice to make them more uniform and better color coded to follow.
9.2 Excellent
9 May 2016
Cons: Both seats were pretty significantly stained. Otherwise, a great experience.
5.6 OK
16 May 2016
Cons: service persons were rude unless you were a select customer service person at pickup was on personal phone or cell phone and when stepped in the line put it down and said rudely what can i help you with and then said well you have to have airline information to pick up car I didn't fly in I drove in
8.4 Excellent
14 Jul 2016
Pros: Pick up & drop off was quick and easy. Brand new car. Only 300 miles on it.
Cons: Car had not been detailed. Not vacuumed, hand prints on windows, etc. Brand new car. Only appox 300 miles on it.
Payless
payless
Car hire reviews:
Good (7.0, 19 reviews)
Car hire locations in Birmingham:
1 location
Payless
Locations in Birmingham
5900 Messer Airport Hwy
+1 205 591 7020
  • 6.8
  • 6.9
  • 7.5
  • 6.1
  • 7.5
Recent reviews
8.0 Good
2 Apr 2016
Pros: Payless representative was pleasant
2.0 Poor
11 Apr 2016
Awful and embarrassing.
Pros: Nothing
Cons: Would not rent me the car. I refused to use a credit card and my credit rating through whatever soft check they conducted prevented me from obtaining a car. I had plenty of money to rent a vehicle and was extremely embarrassed. None the less, Hertz had no problem helping me out and I obtained a vehicle in ten minutes. I will NEVER try and rent from Payless again and for the rest of my life I will willingly discourage anyone from renting with this company.
7.6 Good
17 Apr 2016
Good vehicle; counter personnel was lackluster
Pros: The vehicle met my needs at a very good price.
Cons: The counter agent looked disheveled and disinterested I was interested in purchasing the fuel and insurance options, but handed me the paperwork with everything marked declined (without asking). When I asked what the fuel option cost, he responded that he wasn't sure but he believed it was around $2.49/gallon. While it's possible that he was right, the price at the pump ranged between $1.85 and $1.99, so I believe he materially overestimated the cost so that I would not have him change the already printed paperwork. Further, he handed me keys with a form tapped to them noting that if I saw any damage larger than a quarter to mark it on the sheet and bring it back to him. I found several dents and scratches on the car (though non that likely exceeded the quarter-size threshold he specified), so I marked them and took the sheet inside. He took the sheet from me and I left. I later realized that I probably should have kept that sheet and have him initial it so that I kept the documentation that the car was received in that condition. All said -- my experience at the counter was below par, and I believe this staff would benefit from some additional training and a reminder that he plays a significant role in shaping the customer experience! Thank you for the opportunity to share my feedabck.
7.6 Good
24 Apr 2016
Pros: The vehicle was service were good.
Cons: Returning the car and having no open spots for parking is unacceptable and a waste of customer time.
8.0 Good
25 Apr 2016
No worries
Pros: Service was good and fast. The car was clean and nice the front counter rep was professional and kind.
Cons: Left my glasses in the car prescribed and I have been attempting for a week to get someone from lost and found to call left several messages and no response upset about that but the rental itself was fine.
9.2 Excellent
11 Jul 2016
Great with 1 exception
Pros: Renting a car from Payless was an overal great experience. Customer service was great, the car was clean, in great shape and comfortable.
Cons: I asked to drop off in a different location and if there was a cost. I was told I have to bring the car back to that location only. Even though renting a car from Payless was an overal great experience, I might not be able to rent from Payless in the future due to this doesn't meet my overal needs if I need to drop the car in a different location but can't.
9.6 Excellent
7 Aug 2016
Pros: The agent was very pleasant and helpful. She upgraded the rental when they were out of the size that I had ordered. She did not attempt to upsell the rental.
4.8 OK
15 Aug 2016
Pros: Good price
Cons: Condition of rental. Car had very high mileage and several areas of visible damage!!.
9.6 Excellent
21 Aug 2016
Good Experience
Pros: Helpful and friendly staff that were willing to answer questions. The entire process was smooth.
4.4 OK
18 Sep 2016
Cons: Very hard to get into the parking location for Payless. Then the door to get to the counter was locked & a hassle to get in. Check in clerk was pleasant & helpful. Check out clerk was rude.
Enterprise
enterprise
Car hire reviews:
Good (7.2, 12 reviews)
Car hire locations in Birmingham:
10 locations
Enterprise
Locations in Birmingham
1230 Inverness Cors
+1 205 991 6222
2325 5th Ave N
+1 205 323 4446
2509 Ensley Ave
+1 205 786 3868
2551 John Hawkins Pkwy
+1 205 989 3200
2728 4th Avenue South
+1 205 326 6555
3328 Old Columbiana Rd
+1 205 823 4446
400 Palisades Blvd
+1 205 414 9393
4704 Cahaba River Rd Ste J
+1 205 977 8485
5900 Messer Airport Hwy
+1 205 591 1927
9709 Parkway E Ste G
+1 205 838 4979
  • 7.2
  • 7.5
  • 7.3
  • 6.8
  • 7.3
Recent reviews
2.0 Poor
19 Sep 2016
Confirmed but no car
Cons: when I called to discuss pickup, I was told "oh, I was going to call you! We have your reservation, but we don't have any cars. This caused me considerable inconvenience.
5.2 OK
9 Dec 2016
Cons: No cruise control
10.0 Excellent
2 May 2017
Pros: Service -- esp. the lady at the St. Pete airport. She was very social and professional -- wish I remembered her name.
10.0 Excellent
2 Sep 2016
Pros: Harrison was so very helpful. He gave us a great deal on a lot bigger car then I had planned and it was wonderful to have all that room. Made for a awesome ride back to VA. Also had a problem with being charged for Insurance which I already took out with Alamo for a different vehicle I was going to rent. But called customer service and they took care of it. Thanks
Cons: When we took the vehicle back to Norfolk Airport there was a few issues. I called they said on the recording they were open till 11:30 pm. Door said 10:00pm. Got there before 9:00pm not a soul in site. Need to work on that.
9.6 Excellent
21 Nov 2016
Pros: Easy return and pickup and very clean car.
Cons: Insurance was pretty high amount.
10.0 Excellent
22 Feb 2017
Super Convenient!
Pros: Loved picking up and dropping off the car on the first floor of the parking deck. Dropped it off and I was in the airport in under a minute.
6.4 Good
3 Mar 2017
Cons: Bham generated 2 tickets on my rental which slowed up the process on the back end when I turned the car in.
9.6 Excellent
24 Apr 2017
Good car good staff
Pros: They did not have a full size car so they borrowed one from another rental company for me
Cons: All good no complaints
10.0 Excellent
30 Apr 2017
Fast and easy
Pros: Quick to pick up. Great, recently cleaned car.
10.0 Excellent
29 Sep 2016
Great
Pros: Car was perfect, rental agent was very helpful and easy to work with. Thanks Enterprise!!!
Cons: Nothing
Budget
budget
Car hire reviews:
Good (6.9, 11 reviews)
Car hire locations in Birmingham:
4 locations
Budget
Locations in Birmingham
2301 Third Avenue South
+1 205 322 3598
450 Cahaba Park Circle
+1 205 552 1515
5344 Messer Airport Highway
+1 205 322 3596
5900 Messer Airport Highway
+1 205 322 3596
  • 6.9
  • 7.5
  • 7.3
  • 6.2
  • 6.9
Recent reviews
6.4 Good
31 Dec 2015
Backstabbing
Cons: I filled the tank and was still charged by Budget for a full tank of gas. Is this the way they make money off people that travel? Charge them for filling the tank when it is full when they know they are already gone.
2.0 Poor
26 Feb 2016
Absent
Cons: My flight was delayed and no one was at the counter or in the garage for me to rent the car I reserved. I rented a car elsewhere.
8.0 Good
15 Jul 2016
fast and excellent service
Pros: Location and service
Cons: Car had items left by the previous rental.
10.0 Excellent
29 Sep 2016
Pros: Staff was very helpful. The van was clean and very comfortable.
Cons: Not really anything I can say I didn't like.
2.0 Poor
26 Dec 2016
Awful car
Cons: The wheel alignment was off. The steering wheel was at a 70° angle There was a rip in one of the tires The headliner had a big stain for a beverage . I asked the attendant to give me a decent car since I was going to drive approximately 700 miles. I was told this was a very nice car.
10.0 Excellent
18 Jan 2017
Pros: Quick service with no issues dropping off or picking up vehicle.
9.2 Excellent
2 Apr 2017
good rental place
Pros: pick up process super quick.
Cons: choices of rentals weren't the greatest.
4.4 OK
24 May 2017
Weird weird budget site
Pros: They gave us a free upgrade because the smart cars transmission was so bad it continually lulled and would kill us on the highway.
Cons: They asked questions I've never been asked when renting a car. They needed to know my destination and demanded my work telephone. We got budget specifically because I knew their other driver policy. Spouses are free. He went with me to get the car and we officially listed him as a second driver. When he returned the car full of gas in perfect shape the people at the desk said we were banned because he wasn't allowed to drive the car. Truly avoid this budget location. It's not predictable and not well run. This is a locally run budget rental. Don't judge them all by this one.
6.0 OK
8 Jul 2016
Just okkkkkk
Pros: I liked the choice of vehicle (Jeep). The 2016 has some great features, once we were able to explore them. The price quoted was what I paid. It proved to be a very smooth ride for the most part. However, if you have longer legs, the back seat is not for you.
Cons: I had to go to two different locations to rent a vehicle because I was using a debit card. . . :( The second location was very helpful. The vehicle seem to slip out of gear at times but overall great ride. The wrong size back shield was given, so there was no way to cover items in the vehicle.
10.0 Excellent
25 Jul 2016
Pros: Our Jeep Grand Cherokee had surprisingly great gas mileage and was a very comfortable ride even after 6 hours of driving.
Thrifty
thrifty
Car hire reviews:
Good (7.4, 7 reviews)
Car hire locations in Birmingham:
1 location
Thrifty
Locations in Birmingham
5600 Airline Drive
+1 877 283 0898
  • 7.4
  • 7.7
  • 8.3
  • 6.9
  • 6.9
Recent reviews
9.6 Excellent
25 Oct 2015
Okay
Pros: The car
Cons: The price
9.6 Excellent
9 Apr 2016
Great car for a good price.
Pros: We were late and the line was long, but they had us on the road pretty quickly. So glad for their late hours at Atlanta Hartsfield and for convenient after-hours drop off at Birmingham Shuttlesworth. Very nice car, too.
4.4 OK
10 Nov 2016
Pros: The check-in process was quick.
Cons: Car reeked of smoke - like drive with all the windows down type smell. Made for a tough trip.
8.0 Good
3 Jan 2017
Pros: Nice clean car. Respectful employees
8.0 Good
4 Apr 2017
Clean car
Pros: I liked that the car looked and smelled clean!
Cons: I couldn't keep it longer for the same rate?
8.8 Excellent
6 May 2017
Nice Car
Pros: Nice, low mileage car. Was given a free upgrade.
Cons: Car had a smell of smoke. Had to buy and use air freshener to get rid of the smell. There was no one there to receive the car upon returning it. Had to go back to the rental desk for turn-in.
3.6 Mediocre
5 Jun 2017
Why you pay less
Cons: Poor & slow check in Poor signage to identify Payless booth Turn in extremely slow - only one attendant on a Sunday afternoon
Hertz
hertz
Car hire reviews:
OK (4.8, 4 reviews)
Car hire locations in Birmingham:
3 locations
Hertz
Locations in Birmingham
2508 5th Avenue S
+1 205 320 2533
5406 Highway 280 E Ste D105
+1 205 980 9271
5900 Messer Airport Hwy
+1 205 591 6090
  • 4.0
  • 6.0
  • 5.5
  • 4.0
  • 4.5
Recent reviews
10.0 Excellent
21 Nov 2016
Great experience
Pros: The car was excellent on gas. On one tank from birmingham to Baton Rouge, it only took $18 to fill up. That was a huge plus!
Cons: Nothing. Everything went smoothly
5.2 OK
1 Jan 2017
Cons: Hertz customer service was horrible, but that's a whole separate rant Somehow my car got booked NOT at the airport despite the fact I started by searching with the airport code. I had no idea. Somehow my pickup was scheduled an hour before the pick up office was to close. I had no idea Our flight got in late. The combination meant that I would not be able to get a car without a second booking, outside of Kayak. I called Kayak customer support to fix this. Kayak was "closed for the holidays" RIDICULOUS to close customer support for holiday trips booked on your platform. You suck
2.0 Poor
19 Feb 2017
Terrible Experience
Cons: My fault that I accidentally booked a reservation that picked in downtown Birmingham and returned to the Birmingham International Airport. I meant to pick up at B-ham airport and return to the same location, but apparently I selected the incorrect address. However, when I showed up to the airport, the Hertz representative was beyond rude and basically told me to F - off, that there was nothing she could do. The walk up rate she quoted me was $180 / day for a car. I immediately went to the Enterprise booth next door to Hertz and got a car for $34/day. By the way, I'm a Hertz Gold member and have used them frequently. Never again - terrible, terrible experience.
2.0 Poor
16 Mar 2017
Pros: Nothing
Cons: The person at the desk was not helpful with trying to redo my reservation.
Avis
avis
Car hire reviews:
Good (7.0, 2 reviews)
Car hire locations in Birmingham:
2 locations
Avis
Locations in Birmingham
3439 Colonnade Parkway, Suite 700
+1 205 991 6201
5900 Messer Airport Highway
+1 205 592 8901
  • 8.0
  • 3.0
  • 7.0
  • 9.0
  • 8.0
Recent reviews
8.4 Excellent
17 Oct 2015
Good bang for the buck
Pros: Good value and easy pickup/drop off.
Cons: Huge stain on driver's seat when I took possession of the vehicle.
5.6 OK
27 Jun 2016
No smoking please
Pros: Pick up was quick and easy
Cons: Even though the car had no smoking stickers, someone had smoked in it previously and it smelled horribly. i dreaded getting into the car all weekend because of the smell.
National
national
Car hire locations in Birmingham:
1 location
National
Locations in Birmingham
5527 Airline Dr
+1 205 599 7100
Sunnycars
sunnycars
Car hire locations in Birmingham:
1 location
Sunnycars
Locations in Birmingham
5900 messer airline highway
122 travellers who rented a car in Birmingham gave the car agency they used an average rating of 7.3

Car hire locations in Birmingham

Birmingham