10.0 Excellent20 Jul 2020
Pros: Super clean, easy for pick up, drop offCons: Free GPS option
2.0 Mediocre26 Apr 2020
Pros: I wasn't able to rent a car because I had a debit and not a credit card. I guess, the company has had problems with locals renting cars and not returning the cards and even though I've rented from the company many times on Oahu. It didn't matter so I ended up having to rent a car from Budget
10.0 Excellent23 Apr 2020
Pros: It was quick and efficient to get my vehicle. They were very friendly and courteous.Cons: Nothing that I can think of.
10.0 Excellent16 Feb 2020
Pros: Awesome SUVCons: Nothing, everything went perfect
10.0 Excellent2 Feb 2020
Pros: Great helpful staff
7.6 Good22 Jan 2020
Pros: Comfort of carCons: Check in, a lot of people were picking up cars at the same time. There was confusion between electronic check in and counter service. People Didn’t know which one to use or if they could’ve used either. Finding cars in the dark was also a bit of a challenge.
10.0 Excellent7 Jan 2020
Pros: First, we were upgraded from a convertible to a Jeep for no extra cost which was very helpful when navigating the island. Then, we had to to exchange cars due to a mechanical issue. However, Michael, the employee who processed the exchange, was very friendly and efficient. He turned an annoying situation into a pleasant experience.Cons: Nothing-it was a great experience.
10.0 Excellent30 Nov 2019
Pros: Wow! If you travel to Hawaii you’ll know the rental car experience leaves a lot to be desired. Oahu, yikes. Maui, a little better. Kauai, excellent. Alamo knocks it out of the park. The shuttle is quick and available, always moving. It was clean, the driver was super friendly. I arrived in the evening when a couple of big flights came in but my wait at the counter was almost seconds. The lady was very friendly, quick, not pushy. I was able to pick my car and the mini van I got had 10 miles on it, new car smell was strong. Loved it. The gate worker was awesome. Upon return, extremely pleasant lady, fast, friendly, helpful. I couldn’t be more pleased with my experience renting from Alamo.Cons: Nothing at all. It was excellent. If I made one suggestion, have a bottle of water available on both ends of the rental.
8.0 Excellent26 Nov 2019
Pros: Easy pickup and return.Cons: Seemed like a lack of instruction for picking a car and when I dropped off.
10.0 Excellent28 Oct 2019