Overview

Hotel Lagoon
Top Economy Hotel

Mexico, Manzana 19, 77900 Chetumal, QR, Mexico
+52 983 834 5270

S$ 52+

Overall guest ratings

8.1/10 Excellent
based on 164 reviews

Review highlights

  • 9.6
  • 9.5
  • 6.5
  • 6.5

Good to know

  • Friendly service
  • Pleasant hotel grounds
  • Great reception

Nearby

    show all

    About

    Hotel Lagoon is located 20 minutes’ drive from Bacalar Lagoon and 0.8 miles from the Belize Border, in the suburbs of Chetumal. It offers free Wi-Fi throughout and has an outdoor pool. The rooms at Hotel Lagoon have air conditioning, cable TV and a wardrobe. The bathroom provides free toiletries. Some rooms may have a terrace. Complimentary coffee and sweet rolls are provided from 6:00 to 11:00 at Hotel Lagoon. Guests will be able to find different food options at Zona Libre, located 11 minutes’ drive from the hotel, towards Chetumal’s town centre. The property is located 1,313 feet from the Belize border where guests will find a Duty Free zone and a variety of casinos. Bacalar town centre can be reached in a 25-minute drive, and at Zona Libre guests will also find casinos, shopping malls and nightlife entertainment. Chetumal Airport is 15 minutes’ drive away.

    Less More
    booking.com

    AMENITIES

    • Internet
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 163 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.5 "Excellent value."
    • 9.4 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
      8.8 "88% thought the building was wonderful."
    • 7.8 "Good vibe."
    • 7.8 "Good location."
    • 6.5 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 3.3 "Disappointing food."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    based on 96 reviews
    • 9.5 "Excellent amenities."
    • 9.4 "World class service."
      10.0 "100% said the reception staff was great."
    • 7.9 "Good location."
    • 7.2 "High comfort."
    • 6.7 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."

    Overall rating

    7.8 Good
    based on 66 reviews
    • 9.7 "World class service."
    • 7.6 "Good location."
    • 6.8 "Average comfort."
    • 6.0 "Average cleanliness."
    • 5.8 "Rooms are ok."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    "Great reception"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map