Overview

Hyatt Regency Chicago

151 East Wacker Drive, Chicago, IL 60601, United States
+1 312 565 1234

S$ 196+

Overall guest ratings

8.7/10 Excellent
based on 6,351 reviews

Review highlights

  • 9.0
  • 8.7
  • 7.8
  • 6.7

Good to know

  • Clean rooms
  • Friendly service
  • Great view

Nearby

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    About

    Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.

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    Hyatt

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cribs available
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 6,351 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
      8.8 "Near to public transport, according to 88%."
      8.5 "85% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.0 "80% said the concierge service was amazing."
      8.2 "Lovely bar service, according to 82%."
      8.8 "88% said the recreation staff was great."
      7.0 "70% were happy with the shuttle service."
    • 7.8 "Good breakfast."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
      7.9 "79% thought it was clean."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 4.7 "Value below average."
      3.0 "The price was too high for 70%."
      0.0 "100% said beverages were too expensive."
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    Overall rating

    8.7 Excellent
    based on 3,048 reviews
    • 9.0 "Incredible bar."
      8.1 "Lovely bar service, according to 81%."
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      8.9 "Near to public transport, according to 89%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
      8.1 "Lovely bar service, according to 81%."
    • 8.0 "Breakfast is good."
    • 7.3 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.8 "Vibe was decent."
    • 6.6 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
    • 5.9 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 4.8 "Value below average."
      3.1 "The price was too high for 69%."
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    Overall rating

    8.7 Excellent
    based on 1,841 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.9 "79% said the concierge service was amazing."
    • 7.7 "Good breakfast."
    • 7.2 "Good cleanliness."
      7.0 "70% said rooms were clean."
      7.7 "77% thought it was clean."
    • 7.0 "Internet works."
    • 6.9 "Vibe was decent."
    • 5.8 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.1 "Only 61% said rooms were big enough."
    • 5.7 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      6.1 "Only 61% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 5.6 "Pool is mediocre."
    • 4.3 "Value below average."
      2.7 "The price was too high for 73%."
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    Overall rating

    9.0 Excellent
    based on 571 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.0 "Good cleanliness."
    • 6.9 "Vibe was decent."
    • 6.9 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 6.1 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      5.3 "For only 53%, the noise level was all right."
    • 4.7 "Value below average."
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    Overall rating

    8.6 Excellent
    based on 889 reviews
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 7.0 "Internet works."
    • 6.8 "Vibe was decent."
    • 6.3 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 6.0 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 5.6 "Pool is mediocre."
    • 4.5 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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