Overview

Raffaello Hotel

201 East Delaware Place, Chicago, IL 60611, United States
+1 312 943 5000

S$ 160+

Overall guest ratings

8.4/10 Excellent
based on 3,473 reviews

Review highlights

  • 9.6
  • 9.5
  • 6.4
  • 5.6

Good to know

  • Spacious rooms
  • Comfortable beds

Nearby

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    About

    Location. Located near the beach in the Gold Coast neighborhood of Chicago, this business-friendly boutique property is close to Hancock Tower, Water Tower Place, and Museum of Contemporary Art. Also nearby are Chicago Water Tower and Tribune Tower.

    Hotel Features. Raffaello Hotel has a health club and fitness facility. Wireless and wired Internet access are complimentary. The upscale Italian Pelago restaurant at the Raffaello Hotel offers dinner and lunch. DrumBAR rooftop lounge and garden terrace offers panoramic views of the city. Room service is available during limited hours. The hotel also offers storage for an additional fee. This is a smoke-free property (fines may apply for violations).

    Guestrooms. Amenities featured in guestrooms include speakerphones and air conditioning. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Additional amenities offered include minibars and clock radios. 32-inch LCD televisions with premium TV channels are available in guestrooms. Business-friendly amenities include multi-line phones, iPod® docking stations, free wired high-speed Internet access, and complimentary wireless Internet. All guestrooms provide kitchenettes with microwaves, coffee/tea makers, and refrigerators. Bathrooms feature rainfall showerheads, bathrobes, and designer toiletries. Rollaway beds are available on request. (surcharge)

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • ATM on-site
    • Concierge service
    • Laundry service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Room service
    • Coffee shop
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 3,473 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.4 "Easily accessible by car, said 94%."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% appreciated the closeness to the beach."
    • 9.5 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
      7.1 "Hotel security was great, thought 71%."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.8 "Average comfort."
    • 6.4 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.1 "Only 61% thought the shower was ok."
      5.5 "55% thought the kitchenette was ok."
      5.2 "52% thought the minibar was ok."
    • 5.6 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."
    • 4.6 "Breakfast is below average."
      4.4 "56% said the breakfast was too expensive."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
      2.8 "Business facilities were unsatisfactory, according to 72%."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 1,632 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.5 "Easily accessible by car, said 95%."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 7.8 "High comfort."
      7.1 "71% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
    • 6.9 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "Only 59% thought the shower was ok."
      5.3 "53% thought the kitchenette was ok."
      5.5 "55% thought the minibar was ok."
    • 6.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.7 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
    • 4.8 "Breakfast is below average."
      4.9 "51% said the breakfast was too expensive."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
    • 3.5 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,285 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Average comfort."
    • 6.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "Only 59% thought the shower was ok."
      5.7 "57% thought the kitchenette was ok."
    • 5.5 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."
    • 4.5 "Breakfast is below average."
    • 3.7 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
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    Overall rating

    8.2 Excellent
    based on 138 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 8.6 "Bar is amazing."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.0 "Good cleanliness."
    • 6.6 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.3 "Vibe was decent."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
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    Overall rating

    8.3 Excellent
    based on 416 reviews
    • 9.8 "Terrific location."
    • 8.5 "Bar is amazing."
    • 7.4 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.2 "Housekeeping was great, according to 72%."
    • 7.0 "High comfort."
      7.4 "74% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.4 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.2 "52% thought the kitchenette was ok."
    • 5.8 "Vibe was decent."
    • 4.5 "Breakfast is below average."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Comfortable beds"
    data provided by TrustYou

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