Overview

Raffaello Hotel
Top Business Hotel

201 East Delaware Place, Chicago, IL 60611, United States
+1 312 943 5000

S$ 140+

Overall guest ratings

8.3/10 Excellent
based on 3,338 reviews

Review highlights

  • 9.6
  • 9.2
  • 6.9
  • 6.5

Good to know

  • Spacious rooms
  • Comfortable beds

Nearby

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    About

    Location. Located near the beach in the Gold Coast neighborhood of Chicago, this business-friendly boutique property is close to Hancock Tower, Water Tower Place, and Museum of Contemporary Art. Also nearby are Chicago Water Tower and Tribune Tower.

    Hotel Features. Raffaello Hotel has a health club and fitness facility. Wireless and wired Internet access are complimentary. The upscale Italian Pelago restaurant at the Raffaello Hotel offers dinner and lunch. DrumBAR rooftop lounge and garden terrace offers panoramic views of the city. Room service is available during limited hours. The hotel also offers storage for an additional fee. This is a smoke-free property (fines may apply for violations).

    Guestrooms. Amenities featured in guestrooms include speakerphones and air conditioning. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Additional amenities offered include minibars and clock radios. 32-inch LCD televisions with premium TV channels are available in guestrooms. Business-friendly amenities include multi-line phones, iPod® docking stations, free wired high-speed Internet access, and complimentary wireless Internet. All guestrooms provide kitchenettes with microwaves, coffee/tea makers, and refrigerators. Bathrooms feature rainfall showerheads, bathrobes, and designer toiletries. Rollaway beds are available on request. (surcharge)

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • ATM on-site
    • Concierge service
    • Laundry service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Room service
    • Coffee shop
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 3,338 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.6 "City centre within easy reach, said 86%."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% appreciated the closeness to the beach."
    • 9.2 "Excellent wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      7.5 "Hotel security was great, thought 75%."
    • 7.1 "Good cleanliness."
      9.1 "91% thought it was clean."
    • 7.1 "High comfort."
      7.3 "73% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 6.9 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 6.5 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.3 "Only 53% thought the shower was ok."
      6.7 "67% said the view was so-so."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.6 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
      2.5 "Business facilities were unsatisfactory, according to 75%."
    • 3.9 "Breakfast is below average."
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    Overall rating

    8.5 Excellent
    based on 1,568 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      8.2 "City centre within easy reach, said 82%."
    • 8.0 "Comfort level is high."
      7.6 "76% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 7.0 "Good cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.6 "66% said the view was so-so."
      5.7 "Only 57% thought the shower was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.7 "Food is average."
    • 5.7 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    • 4.5 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.6 "Breakfast is below average."
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    Overall rating

    8.2 Excellent
    based on 1,201 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 7.0 "Tasty food."
      9.9 "Yummy desserts, said 99%."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.4 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 6.2 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      7.0 "70% thought the view was good."
      5.2 "Only 52% thought the shower was ok."
      5.1 "51% thought the kitchenette was ok."
    • 5.4 "Vibe was decent."
      5.2 "52% considered the lobby entrance to be so-so."
    • 4.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
    • 3.8 "Breakfast is below average."
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    Overall rating

    8.1 Excellent
    based on 166 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.4 "Bar is amazing."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
    • 7.2 "Tasty food."
    • 6.2 "Average value."
    • 5.9 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.3 "Vibe was decent."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
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    Overall rating

    8.3 Excellent
    based on 400 reviews
    • 9.9 "Terrific location."
    • 8.3 "Bar is amazing."
    • 7.2 "High comfort."
      7.7 "77% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 7.0 "Good cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 6.3 "Food is average."
    • 5.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 4.4 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 3.5 "Breakfast is below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

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