Overview

Raffaello Hotel

201 East Delaware Place, Chicago, IL 60611, United States
+1 312 943 5000

S$ 161+

Overall guest ratings

8.4/10 Excellent
based on 3,263 reviews

Review highlights

  • 9.6
  • 9.2
  • 6.5
  • 6.2

Good to know

  • Spacious rooms
  • Comfortable beds

Nearby

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    About

    Location. Located near the beach in the Gold Coast neighborhood of Chicago, this business-friendly boutique property is close to Hancock Tower, Water Tower Place, and Museum of Contemporary Art. Also nearby are Chicago Water Tower and Tribune Tower.

    Hotel Features. Raffaello Hotel has a health club and fitness facility. Wireless and wired Internet access are complimentary. The upscale Italian Pelago restaurant at the Raffaello Hotel offers dinner and lunch. DrumBAR rooftop lounge and garden terrace offers panoramic views of the city. Room service is available during limited hours. The hotel also offers storage for an additional fee. This is a smoke-free property (fines may apply for violations).

    Guestrooms. Amenities featured in guestrooms include speakerphones and air conditioning. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Additional amenities offered include minibars and clock radios. 32-inch LCD televisions with premium TV channels are available in guestrooms. Business-friendly amenities include multi-line phones, iPod® docking stations, free wired high-speed Internet access, and complimentary wireless Internet. All guestrooms provide kitchenettes with microwaves, coffee/tea makers, and refrigerators. Bathrooms feature rainfall showerheads, bathrobes, and designer toiletries. Rollaway beds are available on request. (surcharge)

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • ATM on-site
    • Concierge service
    • Laundry service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Room service
    • Coffee shop
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 3,263 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.6 "Near to public transport, according to 96%."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% appreciated the closeness to the beach."
    • 9.2 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      7.1 "Hotel security was great, thought 71%."
    • 7.1 "Good cleanliness."
      8.8 "88% thought it was clean."
    • 7.0 "High comfort."
      7.5 "75% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
    • 6.5 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.3 "Only 63% thought the shower was ok."
      5.3 "53% thought the kitchenette was ok."
      6.7 "67% thought the minibar was ok."
    • 6.2 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.2 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
      2.8 "Business facilities were unsatisfactory, according to 72%."
    • 4.2 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 1,566 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 8.3 "Bar is amazing."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 7.8 "High comfort."
      7.3 "73% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 7.0 "Good cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.7 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.3 "Only 63% thought the shower was ok."
      6.5 "65% thought the minibar was ok."
    • 6.3 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.3 "Breakfast is mediocre."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
    • 4.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,142 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.4 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
    • 6.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.6 "Only 56% thought the shower was ok."
      5.6 "56% thought the kitchenette was ok."
    • 5.9 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.0 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
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    Overall rating

    8.0 Good
    based on 130 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.5 "Bar is amazing."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Good cleanliness."
    • 6.8 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 6.3 "Average value."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.8 "Vibe was decent."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
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    Overall rating

    8.3 Excellent
    based on 424 reviews
    • 9.8 "Terrific location."
    • 8.4 "Bar is amazing."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 7.2 "High comfort."
      7.6 "76% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 7.1 "Good cleanliness."
    • 6.4 "Vibe was decent."
    • 6.3 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.8 "Only 68% said rooms were clean enough."
      6.5 "Only 65% thought the shower was ok."
    • 4.9 "Breakfast is below average."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 4.2 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Comfortable beds"
    data provided by TrustYou

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