Overview

The Ritz-Carlton Chicago

160 East Pearson Street, Chicago, IL 60611-2308, United States
+1 312 266 1000

S$ 387+

Overall guest ratings

8.7/10 Excellent
based on 626 reviews

Review highlights

  • 9.6
  • 8.7
  • 6.3
  • 6.0

Good to know

  • Friendly service
  • Great shopping
  • Great view

Nearby

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    About

    The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.

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    Marriott V2

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 626 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.1 "71% said the concierge service was amazing."
    • 8.1 "Very nice wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 7.8 "Nice rooms."
      10.0 "100% thought the view was good."
      8.6 "86% thought rooms were spacious."
      7.5 "75% liked the big bathroom."
    • 6.8 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 6.0 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.5 "Breakfast is mediocre."
    • 4.2 "Bar is not good."
    • 1.7 "Horrible pool."
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    Overall rating

    8.7 Excellent
    based on 394 reviews
    • 9.7 "Terrific location."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.0 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 7.5 "Nice rooms."
      10.0 "100% thought the view was good."
      8.7 "87% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 6.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.3 "Vibe was decent."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Average value."
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    Overall rating

    8.8 Excellent
    based on 162 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.2 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
    • 7.6 "Nice rooms."
      8.8 "88% thought rooms were spacious."
      10.0 "100% thought the view was good."
    • 6.8 "Average amenities."
    • 5.8 "Vibe was decent."

    Overall rating

    8.2 Excellent
    based on 50 reviews
    • 9.3 "Terrific location."
    • 8.6 "Great service."
    • 7.6 "Nice rooms."

    Overall rating

    8.6 Excellent
    based on 18 reviews
    • 8.7 "Great service."
    • 7.7 "Nice rooms."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    "Great view"
    data provided by TrustYou

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