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Excelsior Hotel Ernst
Top Luxury Hotel

Domplatz/trankgasse 1-5, 50667 Cologne, North Rhine-Westphalia, Germany
+49 221 27 01

S$ 226+

Mon 5-12 Check in
Tue 6-12 Check out

Overall guest ratings

9.0/10 Excellent
based on 1,373 reviews

Review highlights

  • 9.7
  • 9.3
  • 9.0
  • 6.2

Good to know

  • Professional service
  • Friendly service
  • Wonderful sightseeing
  • Train station is close

Nearby

    show all

    About

    With a stay at Excelsior Hotel Ernst, you'll be centrally located in Cologne, steps from Cologne Cathedral and Romano-Germanic Museum. This 5-star hotel is within close proximity of Wallraf Square and Museum of Applied Art.

    Rooms

    Make yourself at home in one of the 140 individually decorated guestrooms, featuring tablet computers and minibars. Flat-screen televisions with satellite programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and supervised childcare/activities.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. A train station pick-up service is provided at no charge.

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    AMENITIES

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Train station shuttle
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 1,373 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
    • 9.0 "Incredible bar."
    • 8.5 "Amenities are good."
    • 7.8 "Good breakfast."
    • 6.2 "Average cleanliness."
    • 4.7 "Internet is poor."
    • 0.7 "Horrible pool."
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    Overall rating

    9.3 Excellent
    based on 823 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "Incredible bar."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 7.7 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      7.2 "72% were happy with the bathroom."
      7.8 "78% said the beds were comfortable."
      9.8 "98% loved the minibar."
      8.9 "89% liked the big bathroom."
    • 6.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.2 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
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    Overall rating

    9.2 Excellent
    based on 260 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 7.8 "Nice rooms."
      8.9 "89% thought rooms were spacious."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.8 "Average value."
    • 4.8 "Internet is poor."
      4.6 "54% thought it was overpriced."
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    Overall rating

    8.9 Excellent
    based on 68 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.9 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
    • 7.3 "Nice rooms."
    • 5.4 "Average value."

    Overall rating

    9.0 Excellent
    based on 219 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.9 "Bar is amazing."
    • 7.5 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      5.1 "Only 51% said rooms were clean enough."
      5.0 "Only 50% thought the furniture was functional."
    • 5.8 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.5 "Average value."
    • 4.4 "Internet is poor."
      4.7 "53% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

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