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After boarding cabin was too hot AC didn’t work

It is much better than other airlines but not the best for the price

Business class in Turkish airlines is like none other. They separate themselves and highly recommend it

Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .

Connection was a headache due to a delay on arrival flight

Food was horrible and not suitable the world famous Turkish cuisine and hospitality.

This time around, I felt that the crew wasn’t very professional. Speaking / laughing loudly and rushing through service.

The crew was amazing. Super polite and welcoming. Excellent communication and service.

I ended up paying $170 Euros for luggage for a 4 hour flight. Ridiculous. On top of the delay.

Good experience with Turkish Airlines. We will be back with Turkish in the future and look forward to upgraded business class on the 777 beginning in 2025 and on the Airbus 350 now.

Flight was late, with scheduled 50 min layover at Frankfurt. Arrived at gate A54, had to get to B5. We now had 35 min layover with delay, at top speed it took 30 min to get to B5 hot and bothered. Not good. Boarding in Lyon was normal chaos, shoving, and total disrespect for anyone beyond group 2. Boarding for Milan flight was more civilized as we all had to take a bus to plane.

Plane was crowded, seats narrow, legroom nearly nonexistent. The entertainment feature didn't work for my row and nobody was able to/interested in trying to repair it. This flight was in direct contrast to a very comfortable Lufthansa flight from RDU to Frankfurt about a week earlier.

The jollof rice and fried plantain. Communication could have been better.

Not enough time between connecting flights. We had to run through the Frankfurt airport and nearly missed our flight to the US. Extremely tight seating in Economy. No room and I'm not a large person. Please prevent any seats from reclining so my kneecaps are not destroyed again. Entertainment system touch screen did not recognize inputs. Seemed to be a problem for many. Crew were very nice and the food was not bad.

Staff very helpful. Seat comfortable. Food generous and pretty good.

The plane was late and had not been cleaned prior to our flight from Frankfurt to LA, so we had to use bathrooms that were completely filthy and stank like hell. One of them eventually was even closed early on during the flight. It was a horrific experience.

I liked everything excepct the noise of the engine inside de airplane was a little bite higher.

Rushed due to connecting Lufthansa flight delay Seating very tight and uncomfortable with poor leg room Long lines for rest room

The flight crew did a good job, the main problem I had was in the layout of the pod itself. I know it does not matter but the connection for the head phones was not A- easy to find, B- very difficult to do based on the placement ( behind the right shoulder, very hard to reach, the type of plug on the frame vs the actual plug of the headphones), C due to the location and the way it connected, it did not allow me to use my own headphones, D- very low quality and very uncomfortable headphones, E- Surprisingly, very old selections of movies, for me, at least. I will still fly with Lufthansa as you deliver a very good product overall and I enjoy the quality of service, the ease and the prices. Thank you.

Ground crew at checkin in Hyderabad airport was terrible, they seem to be intent on being a pain to passengers. Folks made a huge fuss about size of backpack and made me rearrange contents to make it fit in the sizing slot. All for a flight that is 60-70% full.