Overview

Cozumel Palace
Top Luxury Hotel

Avenida Rafael E Melgan Km 1-5, 77600 Cozumel, QR, Mexico
+52 987 872 9430

S$ 476+

Overall guest ratings

9.0/10 Excellent
based on 292 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.1
  • 9.0

Good to know

  • Recreation staff is nice
  • Good beach sports
  • Friendly service
  • Great shopping

Nearby

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    About

    Location.

    The Cozumel Palace rises along the Caribbean coastline in Cozumel, Mexico. This resort is located 5 miles (8 kilometers) from Cozumel International Airport.

    Hotel Features.

    On-site dining includes international/Italian cuisine served at Turquesa. The art of Asian cooking is presented at MoMoNoHaNa, while Mexican cuisine is prepared at Bugambilias. Live music is performed at the lobby bar, and Flamingos Bar provides poolside convenience. 3 outdoor pools include an infinity pool and a pool with a swim-up bar and a children's section. A children's club (ages 4-12) entertains the younger set. The resort also features 4 on-site restaurants.

    The concierge can arrange fishing excursions or snorkeling and diving expeditions to Palancar Reef. Land-based recreation includes a fitness center with cardio and weight-training equipment. Additional recreation options include pool volleyball and basketball, table games, and theme parties held nightly. Pampering massages, pedicures, manicures, facial and body treatments, body wraps, and hair-styling services can be arranged at the Awe-Spa.

    A 24-hour front desk offers fax and photocopying services, and multi-function space accommodates corporate and social events. An Internet Point and computer rental are available as well as complimentary wireless and wired Internet access throughout the hotel. Roundtrip airport shuttle (available 24 hours) can be arranged for a surcharge.

    Guestrooms.

    Cozumel Palace offers 169 air-conditioned guest suites in a 5-story building. Most suites provide semi-enclosed terraces or balconies furnished with a hammock, 2 chairs, and a cocktail table. The lights of the Riviera Maya are visible after nightfall, and glorious sea views extend to the horizon. Other amenities include in-room safes, minibars, satellite television, and coffee/tea makers.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Childrens programmes
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Free valet parking
    • Wedding services
    • Terrace/Patio
    • Laundry facilities
    • Golf
    • Linens
    • Towels
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 292 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% thought it was clean."
      10.0 "100% said rooms were clean."
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent wellness & sports facilities."
    • 9.0 "Food is to die for."
      9.3 "93% loved the menu selection."
      8.0 "80% enjoyed the fish/seafood dishes."
    • 9.0 "World class service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% said the recreation staff was great."
      10.0 "100% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      7.0 "70% found the restaurant service to be one of the best."

    Overall rating

    9.0 Excellent
    based on 186 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
    • 9.0 "Rooms are outstanding."
    • 8.7 "Food is delicious."
    • 7.3 "Good beach."

    Overall rating

    9.6 Excellent
    based on 105 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Good beach sports"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    cozumel
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    deep sea
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    sandy area
    actual beach
    italian restaurant
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