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Excellent location! Very good service! Very nice staffs!
If Wifi is faster it’s better!
We had a very early arrival and requested to leave our bags and see city. They gave us our room instead. No elevator and on 3rd floor. Bell boy ran our bags up. Breakfast exceptional with lots of choices. Room was clean. 2 bottles of water left for us each morning and wine, sodas, beer in refrigerator , availble for purchase. Coffee and tea available all day. Tour booked for us by receptionist was excellent. She also answered all our cultural questions and directed us to sights to see and online apps. Since we had a late flight out, we were offered the room for an extra hour. Can't daw enough good about it.
An elevator would have been nice. I would make a point to ask for 2nd floor room. High elevation makes it hard to breathe going up stairs.
Breakfast was good. Room clean and staff very helpful.
My room was very small and it had NO view to the street. Apart of that it was clean and comfortable. I had some trouble with hot water, which was solved quickly. One of the shower shower doors was missing so the bathroom got wet when I showered.
Down town Cuenca, near Cathedral
A staff very kind, she guide me to a nice restaurant
It’s a lovely old hotel with beautiful common areas to enjoy. The staff were very nice and helpful, and my room was spacious and comfortable.
My room though spacious was a little dark and the bath/shower had some issues - no bath taps so had to fill with shower which was a little tricky with the layout. Also, nearly slipped over in the bath/shower as the glass screen was set in place and so had to hop in the top end which was sloped. Had a lucky save as could’ve easily taken the glass screen down with me, which could’ve been disastrous. Hope they fix it as very dangerous.
A stay at Hotel Carvallo places you in the heart of Cuenca, steps from Church of Santo Domingo and New Cathedral of Cuenca. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cuenca? This hotel has facilities measuring 70 square feet (7 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 219 reviews
Things to know
- Great reception
- Friendly service
- Wonderful sightseeing
- Spacious rooms
Policies vary by room type and provider.
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Most popular landmarks
- Cuenca Cathedral 216 m
- Parque Calderon 245 m
- El Cajas National Park 9.8 km