Overview

City Hotel Mercator

Mercatorstraße 38, 60316 Frankfurt am Main, Hesse, Germany
+49 69 943 4070

S$ 61+

Overall guest ratings

7.0/10 Good
based on 848 reviews

Review highlights

  • 8.8
  • 7.5
  • 4.8
  • 4.4

Good to know

  • Near city centre

Nearby

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    About

    When you stay at City Hotel Mercator, you'll be just a 5-minute drive from St. Paul's Church and Museum of Modern Art. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. All rooms feature minibars and free WiFi.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • No smoking
    • Bar/Lounge
    • Express check out
    • Parking
    • Safe
    • Storage available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 843 reviews
    • 8.8 "Location is great."
      9.2 "City centre within easy reach, said 92%."
      9.6 "Near to public transport, according to 96%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      8.0 "80% thought it was easy to get to the train station."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.8 "Disappointing food."
    • 4.4 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      3.9 "61% said the bathroom was dirty."
      2.1 "For 79%, the rooms looked old."
      3.3 "67% had problems with the shower."
      3.7 "63% found problems with the furniture."
      4.2 "58% thought the tv was sub-standard."
      2.7 "Air conditioning was criticized by 73%."
    • 3.4 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
    • 3.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    based on 320 reviews
    • 8.5 "Location is great."
      9.2 "City centre within easy reach, said 92%."
      9.7 "Near to public transport, according to 97%."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.8 "Only 58% said rooms were clean enough."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 2.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    based on 134 reviews
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to shopping."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.2 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 4.1 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      4.5 "55% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      3.9 "61% found problems with the furniture."
    • 2.3 "Horrible vibe."
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    Overall rating

    6.8 Good
    based on 25 reviews
    • 8.6 "Location is great."
    • 7.7 "Good service."
    • 4.3 "Rooms are not good."

    Overall rating

    7.1 Good
    based on 362 reviews
    • 8.6 "Location is great."
      9.3 "City centre within easy reach, said 93%."
    • 7.2 "High value."
    • 7.2 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.9 "51% thought it was too noisy."
      4.9 "51% said rooms were small."
    • 4.2 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      4.9 "51% said rooms were small."
      3.5 "65% had problems with the shower."
      3.4 "66% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.1 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Near city centre"
    data provided by TrustYou

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