Franklin hotels

Franklin hotels

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Franklin, TN, United States
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Low season January
High season May
  Average price (weeknight): S$ 145
  Average price (weekend night): S$ 172

cheapest month to stay

13%

expected price decrease

most expensive time to stay

41%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

FAQs when booking a hotel in Franklin

How much is a cheap hotel in Franklin?
KAYAK users have found double rooms in Franklin for as cheap as S$ 72 in the last 3 days. The average price is S$ 336.
How much is a hotel in Franklin for tonight?
In the last 72 hours, users have found Franklin hotels for tonight for as low as S$ 82. Users have also found 3-star hotels from S$ 157 and 4-star hotels from S$ 217.
How much is a hotel in Franklin for this weekend?
In the last 72 hours, users have found Franklin hotels for this weekend for as low as S$ 84 per night. Users have also found 3-star hotels from S$ 197 and 4-star hotels from S$ 244.
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Best Franklin hotels

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Overview Reviews
Welcome to our Hampton Inn & Suites Franklin Berry Farms hotel, located in the southern gateway of Franklin, TN off I-65 near TN-248. Our stylish hotel is situated south of downtown Nashville in the mixed-use Berry Farms community within walking distance to restaurants, shopping and entertainment. All rooms have a clean and fresh Hampton bed® so you can get a good night’s rest. With a microwave and mini-refrigerator in all rooms, you’ll enjoy comfort and convenience. Watch your favorite shows on your 42-inch HDTV with HD channels or get work done at the desk with ergonomic chair. Upgrade for a suite with more space and amenity choices such as a living area and a wet bar. Wake up to a free hot breakfast daily to start your day refreshed. For breakfast on the go, grab a Hampton’s On the Run™ Breakfast Bag, available Monday through Friday. Our hotel has an on-site conference room for up to 40 people for small meetings, corporate trainings or small receptions. Refresh after getting your work done with a swim in our outdoor pool.
10.0 Excellent
Pros: Well seeing a high review of previous guests who stayed in a property will already work for me, it’s just seeing and experiencing it will be the final judgement, as always. When I arrived, seeing the actual hotel from the outside, it gave me a cozy and great vibe already. Once entered the hotel, it even relaxes my senses. Check in experience was a breeze, very polite and friendly crew. The room itself was miraculously clean. I haven’t experienced yet the breakfast but I will give already a thumbs up! Over all, just excellent and I’ll be back here soon ...
Cons: Gym hours is not 24 hours, planning to go or always go very late hours as my routine.
9.0 Excellent
Pros: The staff was very friendly and helpful. Breakfast had a variety of foods for everyone and was very good.
Drury Plaza Hotel Nashville Franklin - Franklin - Building
2
9.4 Excellent (2,342 reviews)
S$ 269+
Overview Reviews
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
10.0 Excellent
Pros: The kickback and breakfast were fantastic! We were on a three day road trip to Florida, and to be able to go to a hotel and get your room and your meals all included in the price is wonderful!
Cons: You don’t serve real milk with coffee in the evening...I dislike creamers.
10.0 Excellent
Pros: The best things i liked about this hotel was that it was clean, the great breakfast , the evening gathering for drinks and food, and the little extras like free popcorn and soft drinks till 9 pm. things like that make a difference!
Cons: there was nothing bad to comment on
10.0 Excellent
Pros: the staff was very pleasant, friendly, and helpful. the breakfast bar was excellent the room was excellent
Cons: NO
9.2 Excellent
Pros: The bed was super comfortable and the room clean. The free happy hour drinks were a nice bonus. Overall a good place to spend a night passing through.
Cons: The hot tub was closed which was very important to my boyfriend after a long day of driving. Wish we could have somehow known in advance.
10.0 Excellent
Pros: The breakfast dinner and drinks were amazing. Great location. I could walk to whole foods. Lulu lemon and more.
9.0 Excellent
Pros: Convenient location, quick & easy check-in.
Cons: Thin walls
5.0 Okay
Pros: Breakfast was very good. Room was quiet.
Cons: The food in the evening was tasteless and the Buffet was not replenished.
10.0 Excellent
Pros: I didnt want to leave the bed - it was so comfortable. My husband stated he felt like he was in Trump Tower.
10.0 Excellent
Pros: The hotel was awesome along with all the amenities.
10.0 Excellent
Pros: One of the best hotel I have ever stayed at . Would definitely recommend this hotel .
10.0 Excellent
Pros: Great staff at check-in. Loved the happy hour and breakfast.
Cons: Dialed 0 for the operator, got transferred 3 different times and not one was to my front desk. Hung up and called again.
10.0 Excellent
Pros: The Drury Plaza hotel om Franklin, TN is 16 mile to Nashville city center , and Vanderbilt , and Tenn State. It is close to one of the best malls in the nashville area, restauaunt, Bricktop, Firebirds. Easy off and on to I65 interstate. My room was clea
Cons: none
Overview Reviews
Homewood Suites by Hilton Nashville/Franklin is located in the business and shopping district of Franklin Cool Springs, Tennessee. This historic city offers business visitors easy access to corporate offices for Community Health Systems, Healthways, Medhost and Nissan North America. Leisure travelers can discover antique shopping on Main Street, and retail therapy just around the corner at Cool Springs Galleria Mall, which features over 150 stores and restaurants, like Macy's, Dillards and H&M. Foodies will delight in finding an endless variety of traditional southern cuisines nearby. Experience wine tasting at Arrington Vineyards, or take in a live concert on the lawn. Music City USA Nashville, Tennessee is a short drive away on I-65 North, home to even more attractions, live music, and dining options. Start your day right at this Franklin, TN extended-stay hotel with a complimentary hot full breakfast. Unwind at our complimentary evening social*, Monday through Thursday. Buy drinks, snacks and sundries in the 24-hour Suite Shop. Comfortable and modern, our studio suites offer ample space for working or relaxing; and amenities including complimentary WiFi, an HDTV, and a full kitchen. Choose a one-bedroom suite for even more space, including a separate living area. Our hotel has a peaceful garden patio – the perfect place to relax after a busy day. Work out at a time that suits you in the complimentary 24-hour fitness center or swim in the heated indoor pool. *Subject to state and local laws. Must be of legal drinking age.
10.0 Excellent
Pros: Great location right off the interstate. Close to shopping and restaurants. Spacious, clean room with all the amenities. Very quiet. Slept very well. We felt right at home!! Delicious breakfast. We’ll definitely stay again!
10.0 Excellent
Pros: Friendly staff, exceptionally clean
10.0 Excellent
Pros: Great place to stay. Staff was very friendly and helpful. Delicious free breakfast and I love the fact they provide coffee all day and night.
8.0 Excellent
Pros: Cleanliness
Cons: Thermostat for heat wasn't accurate. Somewhat cool and airy.
7.5 Good
Cons: Pillows were to soft
10.0 Excellent
Pros: Excellent customer service. Extremely clean, super quiet. Great place to stay!
Cons: Not a thing.
10.0 Excellent
Pros: Clean, organized, beautifully appointed suites.
Cons: Not a thing!!
8.3 Excellent
Pros: Hotel is great!
Cons: I did not like that I didn’t receive the room that I booked. The picture of the room looked as if there was 2 rooms separated and there was supposed to be a walk-in shower with seat and detachable head. My daughter just had surgery on her foot and it was terrible trying to get in over the side of the tub. When I called the desk to change it I was told that the reason this happened was because I booked through 3rd party. This is unacceptable to me. I booked this hotel even though it was out of the way solely for these reasons and spent the extra money to be accommodated.
10.0 Excellent
Pros: Clean!! Cozy. Like home.
9.2 Excellent
Pros: Clean rooms and common areas. Friendly and helpful staff. Loved the in room kitchen, spacious rooms, workout facility and complementary breakfast. Amazing value! Felt like home.
Cons: A little tricky accessing the hotel entrance but no big deal.
10.0 Excellent
Pros: Comfy bed. Large fitness center (for a hotel). Friendly staff. Excellent experience.
10.0 Excellent
Pros: Due to some unknown reasons, our reservation was not available when we checked in. However, the staff of front desk were very helpful. The room was very clean and spacious.
Franklin Marriott Cool Springs - Franklin - Building
4
8.9 Excellent (569 reviews)
S$ 332+
Overview Reviews
Settled on the cusp of Nashville, Franklin Marriott Cool Springs blends comfort and style for a relaxing stay. Our hotel is ideally located near CoolSprings Galleria, Arrington Vineyards, historic homes, and the charming boutiques and restaurants of downtown Franklin. Plunge into the plush beds topped with soft duvets to unwind while streaming your favorite Netflix and Hulu shows on Smart TVs. Serving classic comfort foods, our on-site restaurant uses sustainably sourced ingredients such as honey from our rooftop beehive. From boardrooms to ballrooms, we offer a variety of event and wedding venues and services to make your corporate conference or sophisticated social a success. With our well-equipped fitness center and indoor pool, active travelers can seamlessly maintain their fitness routine. Whether you're in town to visit iconic Tennessee destinations or gather with colleagues, let the thoughtful amenities at the Franklin Marriott Cool Springs make us your choice among hotels in Franklin, TN.
10.0 Excellent
Pros: Nice clean room and great staff.
7.0 Good
Cons: Air quality caused sinus problems for many people.
10.0 Excellent
Pros: Always a winner!
10.0 Excellent
Pros: Quality. This hotel was clean, well decorated and great location.
Cons: Bar tax.
10.0 Excellent
Pros: Price & Location
8.0 Excellent
Cons: The compressor on the AC unit made a loud noise every time it went off.
8.3 Excellent
Pros: get the french toast. wonderful
Cons: sticky floor in ice area
4.0 Okay
Cons: The day of checkout,the cleaning lady came to our room at 8:00 in the moto ask when we were leaving. Then she asked about the people next to us. We didn't know them. Was very odd she wanted us out.
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Ambiance and location and also amenities
Cons: Pillows
10.0 Excellent
Pros: Concierge was extremely helpful.
9.2 Excellent
Cons: Thin walls like paper!
Overview Reviews
Make yourself right at home when you visit Residence Inn Franklin Cool Springs. Get a good night's rest in our apartment-style suites before setting out to explore some of Middle Tennessee's best attractions including Cool Springs Galleria and the city of Leiper's Fork. After preparing a delicious meal using your suite's fully equipped kitchen, finish any lingering work obligations you may have with the help of our ergonomic workstations and free high-speed Wi-Fi. Looking to keep up with your exercise regimen during your visit? Stop by our 24-hour fitness center with cardio equipment and free weights to work up a sweat, or you can opt for a relaxing afternoon in our indoor pool and whirlpool. We also boast an outdoor Sport Court®, where you can engage in some friendly competition with your family in activities such as basketball or tennis. Whether you're in town on a lengthy business trip or a fun-filled weekend getaway, you'll have everything you need to stay a while at Residence Inn Franklin Cool Springs.
10.0 Excellent
Pros: This hotel is in a great location, convenient to many area attractions and shopping. The rooms are spacious and comfortable. We will definitely stay here on a return trip.
10.0 Excellent
Pros: Clean, spacious rooms, very friendly staff
10.0 Excellent
Pros: It was very clean, the staff was excellent, the furnishings were very up to date, and the free internet and great breakfast was amazing!
8.3 Excellent
Pros: The room was very nice.
Cons: The bathroom facilities were a little run down.
9.6 Excellent
Pros: Breakfast was great.
10.0 Excellent
Pros: Very clean, friendly staff and pleasant area. Would definitely stay here again
Cons: I wish the bed wasn’t so hard.
10.0 Excellent
Pros: Staff was friendly and helpful. And all facilities were nice and clean.
1.0 Poor
Pros: Location
Cons: dirty, smelly. we could not stay the room was unacceptable
10.0 Excellent
Pros: I always stay at residence inn wherever I go if available. I like the separate rooms and kitchen. All I can say.
Cons: Nothing really
9.2 Excellent
Pros: We liked the room and will book here again.
Cons: Parking was crowded but I guess that’s good news
9.2 Excellent
Pros: Bed/ tv with WiFi for kids
10.0 Excellent
Pros: The location was great, nice pool area, staff was very friendly. We stayed in a king suite and it was spacious and very clean. Such a nice hotel.
Cons: Nothing
Overview Reviews
The Embassy Suites Nashville - South/Cool Springs hotel is located near the Cool Springs Galleria Mall in the Cool Springs Corporate Centre only minutes from the antique shops in and around historic downtown Franklin, Tennessee. This full service upscale all-suite hotel is a short drive from the Brentwood, Tennessee business community and south of downtown Nashville. The many nearby attractions and points of interest include the Grand Ole Opry, Opry Mills Shopping Mall, Titans Stadium, the Country Music Hall of Fame, the Gaylord Entertainment Complex, Ryman Auditorium, the Wild Horse Saloon, the Saturn plant, the Parthenon, Vanderbilt University and Medical Center, the Frist Center for the Visual Arts, the Tennessee Performing Arts Center, Belle Meade Plantation, the Hermitage - home of Andrew Jackson and the Jack Daniel's Distillery. Guests of the Embassy Suites Nashville - South/Cool Springs hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast, a nightly Manager's Reception and high-speed Internet access.
9.0 Excellent
Pros: The location, breakfast, and hospitality team.
Cons: The room was showing it's age, appearing a little dirty in the corners of the bathroom.
8.0 Excellent
Pros: Staff was wonderful. Friendly and helpful! From the front desk to the kitchen staff all seemed happy and ready to interact and help in any capacity!
Cons: Room was dirty. Found a needle in sofa bed when opening. My child picked it up but thankfully wasn't stuck!!! Overall room had a dirty feel. Crumbs/chips around bottom of sofa and around beds. Some sort of sauce neared on cushions. Just not very clean.
10.0 Excellent
Cons: Room was not ready when I arrived at 3:30pm.
8.0 Excellent
Pros: The staff was very accommodating to our needs.
4.0 Okay
Pros: Coffee
Cons: The breakfast was cold, not a variety of fruits. Work station for cook to order had dirty towels in area Pastries not fresh. Water stains on the drinking glasses.
10.0 Excellent
Pros: breakfast
10.0 Excellent
Pros: morning breakfast and big rooms
10.0 Excellent
Pros: Clean and rooms are spacious enough. We didnt get to eat breakfast since we had to leave early but from what I could see from the setup looked good. Didn''t see the pool either. Beds comfortable and excellent pillows. Sleeper sofa was a sleeper so
Cons: Sleeper sofa not very comfortable for an adult.
4.0 Okay
Pros: Breakfast always good.
Cons: The main reason we chose this hotel was for The year round indoor (heated) pool for our little girl to be able to swim...she was beyond excited to go to THE Hotel and swim. Much to our dismay we get down to the pool and it is beyond cold. She actually pushed me in (she is 3) and jumped in after me and we instantly had to get out. She was shivering cold and had to get in a warm bath to get unchilled. Of course the front desk said engineering would get right on it and get the heater working but heating a body of water that large is at least a day or more. So basically we paid $250 to sleep away from home without the one amenity that we came for. The bathroom was also mediocre for a room in this price range.
9.0 Excellent
Pros: Location
Cons: Bathroom toilet over flowed and we had to request another room
10.0 Excellent
Cons: Shower water was a little cold
10.0 Excellent
Pros: Everything was absolutely wonderful! Great friendly service!
Cons: Nothing ...I.loved it all!
Aloft Nashville Franklin - Franklin - Building
7
8.8 Excellent (906 reviews)
S$ 254+
Overview Reviews
Stray from the mainstream during your stay at Aloft Nashville Franklin, where you'll discover a new side of Tennessee. Situated between the historic destinations of downtown Franklin and the lively honky-tonks of Nashville, our hotel offers the best of both worlds. The moment you check-in, you'll be enamored by the inviting ambiance that buzzes throughout our modern lobby. Mingle with fellow travelers over cocktails at W XYZ Bar before playing a round of pool with your new friends. Designed with the urban explorer in mind, our tech-forward rooms feature amenities that will propel your stay such as flat-panel TVs and free-high speed Wi-Fi. The plush platform beds and expansive windows in our loft-inspired spaces will inspire a peaceful retreat. Because your jet-setter lifestyle keeps you busy, our self-serve eatery offers gourmet meals and grab-and-go snacks 24 hours a day. From live music performances to vibrant lounges, Aloft Nashville Franklin will immerse you in an authentic Music City experience.
10.0 Excellent
Pros: I liked the design of the room. Loved the LARGE SHOWER. I also loved the location.
Cons: No Hot Tub
7.0 Good
Pros: Front desk was overly helpful! Always smiling!!!
10.0 Excellent
Pros: Great location, had exactly what we needed at a very fair price
Cons: Nothing to complain about
10.0 Excellent
Pros: They accept pets without and extra charge.
10.0 Excellent
Pros: Its was such a nice hotel and we loved the decor
Cons: No everything was good
10.0 Excellent
Pros: We loved the updated style and the huge shower.
Cons: Breakfast was not included!
3.0 Mediocre
Cons: The air conditioner is too loud, couch is uncomfortable, the window in the bathroom into the room is too much so you can't turn the light on at night or the whole room is lit up, room was near elevator and the elevator was very loud and could be heard
8.0 Excellent
Pros: Modern design and cleanliness.
Cons: Room was right by elevator and noisy.
10.0 Excellent
Pros: Front desk staff was very cheerful and always ready to help. Shuttle service was very convenient
10.0 Excellent
Pros: Loved this hotel. The food in the lobby was very over priced but that is to be expected.
Cons: In a weird location but a great hotel.
8.0 Excellent
Pros: New modern clean feel.
Cons: Lack of free breakfast and see through fogged window to the shower from the living area.
7.0 Good
Pros: Lots of shopping nearby
Cons: Managment staff..if you are going to screw up my credit card, I expect it to be fixed. $100 in holds for a 1 night stay....I was to to EMAIL the assistant manager for help, even though the manager, was handling my complaint.
Overview Reviews
The Courtyard Franklin Cool Springs hotel boasts a convenient location near iconic Nashville and historic Franklin, TN, from which to fuel your passion. Stay on your game with smartly designed workspaces, complimentary Wi-Fi, and a multifunctional lobby with communal seating and private media pods. Start your day with a workout in our gym or a dip in our hotel’s indoor pool. Wake up to Signature Starbucks® drinks and healthy breakfast options served in our Bistro. In the evening, explore area attractions like The Factory, Franklin Theater, and Cool Springs Galleria before unwinding with dinner and drinks at the Bistro bar or with a soak in our whirlpool. Extend your trip into the weekend to attend an event at Graystone Quarry or to further explore Harpeth Square and the history of Franklin, TN. Our newly expanded, 2800 sq. Ft. of event space will help you to succeed at your next meeting or event. Regardless of your travel needs, the Courtyard Franklin Cool Springs has everything you need to move forward.
10.0 Excellent
Pros: Everything
Cons: Everything
8.0 Excellent
Pros: Great staff nice area
Cons: First room had terrible outside noise from building across the street But staff moved us next day to very quiet room
10.0 Excellent
Pros: The beds were very comfy with lots of pillows
10.0 Excellent
Pros: I actually liked everything. The room was fresh and new. The room was as clean as it can get. This was actually enough to score me a 10. The front desk clerk and operations manager were very nice too.
Cons: No
6.0 Good
Pros: Location
Cons: Employees were unfriendly and there was no complimentary coffee offered outside the room. Since there were only a limited numbers of coffee pods in the room, we had to go outside the hotel for any additional coffee. the front desk did not offer any extra
10.0 Excellent
Pros: It was a clean very nice room. definitely above average.
Cons: No.
5.4 Okay
Cons: Overpriced!
10.0 Excellent
Pros: We arrived around 4pm and the young lady at the front desk was very nice and friendly! Very professional and she made sure that we felt welcome and she greeted us each time with a smile!! She made the stay even more pleasant!
Cons: The lightning in the room
10.0 Excellent
Pros: The room was clean and the beds are comfy!
10.0 Excellent
Pros: Staff were excellent. Lots of places to visit near the hotel.
9.0 Excellent
Pros: I really liked the room and the comfort for me. I liked the balcony. I liked the workout room, the pool, and the whirlpool. It was in a good location, too.
Cons: I didn't like the no breakfast. I didn't like the sofa bed. And it was a bit expensive.
10.0 Excellent
Pros: The staff was one of the friendliest we have ever had. They really made the trip more enjoyable for my wife and grand daughter.
9.0 Excellent
Pros: Just south of Nashville off highway 65 it's a welcome spot after a long day of driving. Very quiet, and the breakfast was wonderful. That Hyatt went out of their way to make a short stay pleasant.
Cons: no
9.0 Excellent
Pros: It was a nice place to stay with a helpful staff. The room was nicely equipped and was quiet. Breakfast was great! I have stayed here before and would return when I'm in the area.
9.0 Excellent
Pros: Great Stay. We had actually stayed here before so was a repeat visit. The staff remember us from a prior stay and greeted us as such. Highly recommend and will stay here again.
Cons: N/A
10.0 Excellent
Pros: Breakfast was awesome
6.0 Good
Pros: The room was nice and breakfast was good.
Cons: I could not get the room temperature at an acceptable level. AC. When it’s colder than outside was a problem that was never resolved. Froze my A,,, off.
10.0 Excellent
Pros: Great, staff. Friendly and prompt. The room was comfortable and had everything I needed.
2.0 Mediocre
Pros: These people charged an $80 facilities fee for two nights. That ruined my trip and is a rip off
Cons: See above. They ripped me off with a facilities fee
6.7 Good
Pros: Room was comfortable
Cons: Heat was not the greatest so did not sleep well
9.0 Excellent
Pros: Good value.
Cons: Staff failed to do requested tasks and one front desk person not as friendly as I would have preferred.
8.0 Excellent
Pros: Gentleman at evening check-in was delightful and very helpful. Breakfast was delicious
10.0 Excellent
Pros: Friendly, polite staff and a great location. The breakfast was first rate and the service exemplary!
10.0 Excellent
Pros: The room was very comfortable, staff was very friendly. When I booked this room, there was no indication that breakfast was included, so I was surprised and delighted to discover that it was included. Good selection of food and very good quality.
Cons: The only disappointment, which was a minor one, was no fast food within walking distance that I knew of, but that was just as well, as I'm trying to lose some weight ;-)!
Overview Reviews
Enjoy Cool Springs finest Custom Hilton Garden Inn – new to the area, but always a favorite of the corporate traveler, or family vacationer. Discover the rich history and lush nature just south of Nashville in the beautiful town of Franklin, filled with a wealth of historical sites within easy reach of the thrills and excitement of Music City, USA. The NEW Hilton Garden Inn Nashville/Franklin (Cool Springs) is located near the historic downtown area of Franklin, offering convenient access to the legendary musical landmarks of Nashville, as well as an abundance of Civil War history, exceptional dining and the finest shopping at Cool Springs Galleria. Stroll the streets of Historic Downtown Franklin, offering an array of charming cafes and unique shops-merely a couple miles from our hotel in Franklin. Take in the natural beauty at Percy Warner Park… Go skating at the Southern Ice Arena… take a tour of the historic Carter House, or Historic Carnton Plantation. Our custom hotel in Franklin also gives you easy access to Nashville, where you can experience the Grand Ole Opry… Stroll down the legendary Music Row… Or visit the Country Music Hall of Fame. You might also catch a performance at Lower Broadway and the legendary Ryman Auditorium… Please don't miss the State Capitol Building and the full-scale replica of the Parthenon in Centennial Park. Our well-appointed guestrooms are beautifully decorated in a custom contemporary fashion guaranteed to ensure a luxurious stay no matter what your travel need. Our beautiful hotel offers Breakfast, Lunch, Evening Room Service and Dinner available on-site. Our pavilion lounge is the perfect place to unwind, then retreat to our restaurant, or even to your room for a great dinner. No matter what you need, we have you covered. Features also include a luxurious Indoor pool and spa…State of the art 24 Precor fitness center… 24 hour business center with complimentary remote printing.
6.0 Good
Pros: Location was the best.
Cons: The rooms were very small! And the water in the shower kept dripping even after the shower was turned off. And I didn't find the staff to be very friendly at all.
1.0 Poor
Pros: Location
Cons: The room was horrible the linens were filthy the floor was filthy we slept in our clothes I had paid for two nights but we left the next day and the front desk refused To refund my money
9.0 Excellent
Pros: Bed was very comfortable (firm). Front desk personnel were very helpful.
Cons: Refrigerator did not have a freezer section. The TV did not have a guide page.
10.0 Excellent
Pros: Location, location, location.
Cons: Bed was a little firm.
8.0 Excellent
Pros: Staff very friendly and helpful.
Cons: Bathroom had no vent or was not working.
10.0 Excellent
Pros: Overall vibe was nice.
Cons: Be nice to offer beer on tap.
8.0 Excellent
Pros: The STAFF!! They were all so very nice, polite and helpful!!
Cons: The bed. It was a little hard for us.
8.5 Excellent
Pros: Seemed to be a newer property. Everything seemed fresh and staff was professional.
9.0 Excellent
Pros: Location was convenient to my scheduled meeting location
Cons: The air conditioner cycled off and on repeatedly thru the night
5.0 Okay
Pros: The food was great, the server at the resteraunt for breakfast was great and so was the bar tender
Cons: I didn't have a great check in at all, the ceiling fan was full of filth, the room service never came in which they were supposed to, then the front counter manager tried telling me my room didn't come with breakfast which it did and she apologized, I don't think I'll come back to stay here and that's too bad to cause our first visit here was great a couple years ago but it's going down hill
8.3 Excellent
Pros: Pool, gymn, room service
Cons: Not a lot of restraints nearby
8.2 Excellent
Pros: The hotel is very nice, and our room was very spacious and clean. The staff was friendly. My husband and son enjoyed breakfast.
Cons: We've stayed in other Hilton Garden Inns, and this one didn't seem to be as sound-proofed. There were very noisy guests in the next room, and we could hear them talking and laughing until after 1am. We were also disturbed by frequent slamming doors. We do realize that the hotel isn't responsible for the actions of the guests, but we were surprised that we were able to hear all of that noise. We were also surprised to find that the air conditioning, even though it had a wall control, still was a large unit in the wall that made a lot of noise as it cycled on and off. We thought perhaps this was an older building since we didn't encounter this at other Hilton Garden Inns.
Overview Reviews
TownePlace Suites by Marriott® Franklin Cool Springs is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Enjoy our on-site 24-hour Fitness and Business Centers make it easy to stay in your routine while on the road. Our pet friendly Franklin accommodations feature spacious hotel suites perfect for business or leisure travel. Ideally located near Cool Springs Galleria, guests can enjoy eateries and shopping within walking distance to the hotel. Just 2 miles from Nissan North America, our spacious guest suites feature a work desk with ergonomic chair, as well as complimentary high-speed Internet access. Feel at home in our neighborhood style suites offering a fully equipped kitchen and plush bedding. Relax and unwind in our indoor pool after a day of shopping in historic downtown Franklin. Guests are sure to enjoy the American Girl Store Cool Springs, the first store in Tennessee, located just outside our door!
8.0 Excellent
Pros: Location was awesome
Cons: I didn't like that rooms didn't have microwave or mini fridge.
8.0 Excellent
Pros: Close to mall
Cons: Kind of pricy for this type of hotel.
10.0 Excellent
Pros: The location was very convenient to area shopping and restaurants as well as had great quick access to the highway. The extended breakfast hours were a wonderful touch and the food selection was nice. The staff was friendly and accommodating and the room was very clean, had great space to move around and the beds were very comfortable!
10.0 Excellent
Pros: Staff was awesome. Courteous prompt professional
Cons: No
10.0 Excellent
Pros: It was clean and new and the staff was very friendly and helpful.
Cons: The person that stayed above me stomped around really loud. I stayed near the elevator and could hear the chime of the elevator.
7.0 Good
Pros: Their kitchenette
Cons: The new girl charged my card twice but they straighted it out after I caught it.
9.2 Excellent
Pros: Semi breakfast needs more options . Also better thermostat control of temp in rooms
Cons: Breakfast selection
8.3 Excellent
Pros: Location. Staff were great. Good breakfast
Cons: Kinda cheap interiors and bathroom door didn’t shut completely
9.0 Excellent
Cons: no SEC TV
5.0 Okay
Pros: Nice staff. clean room.
Cons: Main complaint is we were completely bamboozled into paying a ridiculously high pet fee that was never disclosed until checkin. We booked this hotel because it was pet friendly and a good value, but adding a $100 fee (plus taxes) to a $120 room is obscene. Totally gouged us. Also some maintenance issues in the room like broken electrical sockets and lamp not working.
1.0 Poor
Cons: Very loud.
9.4 Excellent
Pros: It’s in an awesome location and very comfortable
Cons: The breakfast was not what we expected. Definitely thought there would be a larger selection of options... especially for the price we payed
Overview Reviews
Renovated in 2019, we are a moderately priced hotel located in Franklin, Tennessee in the Cool Springs community. Our guest rooms feature the new Cloud Nine bedding package with plush down-synthetic comforters and your choice of foam or down pillows. We offer standard rooms with a king bed or two queen-size beds featuring a mini-refrigerator. Our two-room king suites feature a kitchen, queen-size pull-out sofa in the living room, mini-refrigerator, two televisions and a separate bath and king bedroom. We offer connecting rooms, free local phone calls, an outdoor swimming pool and on-site fitness center. We are located adjacent to Cool Springs Galleria Mall and are within 3 miles of 200 restaurants. We are conveniently located within 1 mile of Franklin Sports Hall, Alliance Training Center, Vanderbilt's Legend's Golf Club, Thoroughbred Cinemas, SOAR adventures, and Extreme Escape Games. We are also within 5 miles of all of Franklin's sporting venues, Old Natchez Golf Club and the Williamson County Ag Expo Center. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That's our commitment and your guarantee. That’s 100% Hampton.
8.8 Excellent
Pros: Breakfast area was clean.
Cons: Breakfast area was too small and was very crowded.
10.0 Excellent
Pros: Breakfast was very good/ eat all you want satisfying my fill.
Cons: attention to overnite front desk staff should be more attentive, door at the side entrance should be locked from outside use of panicbar exit only for emergencies, all entries from front will add to security by front desk
8.0 Excellent
Cons: Very noisy. Hallway noise and doors shutting made it difficult to sleep.
8.0 Excellent
Pros: This was a really nice little Hampton Hotel. The guy who greeted us was very friendly and helpful. Nice little pool area too.
8.0 Excellent
Pros: Front desk upgraded us to a suite
Cons: Could have been a little cleaner , smelled like cigarettes
6.0 Good
Pros: Breakfast was a great value. Hotel in middle of lobby renovations during the day but all put together by evening hours. Great job.
Cons: Didn't like being on the east side of building with the highway right outside our window. Traffic load!
8.0 Excellent
Pros: location, friendly staff, good breakfast
Cons: The pillows were a little too flat for me... I had a neck-ache after the first night's sleep.
8.0 Excellent
Pros: Great price
Cons: The tv was extremely difficult to operate and use the guide . I also like more viewing options for the tv , like pay movies and apps like YouTube .
10.0 Excellent
Pros: Room
Cons: No
10.0 Excellent
Pros: modern interiors, trendy furniture, clean, high quality bedding, good location near Nashville downtown and there is a Costco gas station nearby.
10.0 Excellent
Pros: Everything was clean and comfortable...
9.0 Excellent
Pros: The room looked exactly like the picture so there were no surprises. The staff was friendly and the bed was comfortable.
Cons: I think the website view of the hotel doesn't do it justice and they should consider a new picture, different view.
Overview Reviews
Professional service, cozy accommodations and a delicious breakfast featuring our famous waffles await at our hotel in Franklin, TN. Amenities include free WiFi, free hot breakfast, a fitness center, an indoor heated pool and free coffee. Guest rooms feature microwaves and refrigerators, premium bedding, flat-screen TVs and coffee makers. We are within walking distance of the CoolSprings Galleria and over 50 restaurants. Enjoy easy access to other destinations like historic downtown Franklin, downtown Nashville, Vanderbilt Legends Club, Factory at Franklin and Leipers Fork. Book a guest room today. No Pets Allowed.
9.2 Excellent
Pros: Good, hot breakfast. Staff is friendly. Rooms are very nice and clean. Very spacious 2 queen room that we stayed in.
Cons: Traffic can be hectic and heavy during the day and some at night. Other than the traffic it is a great place to stay!
10.0 Excellent
Pros: good location, walking distance to restaurants and close to highway. very clean. lots of outlets for charging.
Cons: breakfast room was small...food average.
9.0 Excellent
Pros: Great location near shopping and dining. Very clean and great customer service.
Cons: No.
7.0 Good
Pros: ok
Cons: husband and I both had to show our ID. I made the reservation in my name as I have for 50 years....he checks in and pays for accommodation. This was weird and uncalled for.
10.0 Excellent
Pros: I have a service dog that I travel with and everyone was so accommodating! Clean, kind and professional service.
9.0 Excellent
Pros: The scrambled eggs are not particularly tasty. But love having a variety of other breakfast items to enjoy - yogurt particularly.
Cons: The eggs!
5.0 Okay
Pros: It does not have the Regulated Air conditioners that have sensors. It actually has the window controlled units that actually cool down the room and do not shut off when you are sleeping and not moving.
Cons: It seemed kind of unkept in the common areas. Debris and trash in the elevator and floors. Only one elevator and its hogged by the employees in the mornings. We had to use the stairs.
6.0 Good
Pros: The rooms were nice.
Cons: I didn’t like that the day we were suppose to check out management brought an invoice to I guess say that we were all paid.(don’t you have to pay before you stay) at 8:30 in the morning. Not only were we still in bed but we were busy. They knocked softly about 3 times then let themselves in our room to put it on the floor. If you have to give those out couldn’t you wait til either we check out or email them to us if we decide not to formally check out??? Also they could have just slid it under the door. We were very upset by this!!!
10.0 Excellent
Pros: Location, wonderful staff, great value and extremely clean! I stay here pretty much every 3-4 weeks , so it always feels like home!
Cons: Not a thing
10.0 Excellent
Pros: Convenient location for the purpose of my visit.
Cons: No
10.0 Excellent
Pros: Size, Refrigerator/Microwave, Easy Access to Room
Cons: Breakfast did not offer expected variety or quality
9.0 Excellent
Pros: They are remodeling and our room was fresh and clean. They also have mattress covers.
Cons: Really gross to have the ice bucket and coffee machine in the bathroom. We did not use them. I always feel like these things are disgusting in the first place but to find them in the bathroom is worse.
Overview Reviews
Visit Baymont Franklin/Cool Springs hotel, close to restaurants, historic civil war sites Carnton Plantation and Carter House, and businesses highlighted by Nissan North America headquarters. Rooms provide guests with HDTV, complimentary wireless internet, coffee and tea maker, microwave and refrigerator with ice maker. Also available are complimentary hot breakfast, business and fitness centers, and an outdoor pool. Local destinations include Marcella Vivrette Smith Park, historic downtown Franklin, Cool Springs Mall and Forrest Crossing Golf Course.
10.0 Excellent
Pros: The location and cleanliness of the room.
Cons: Everything was fine
1.0 Poor
Pros: Unsafe and did not syay. We need a refund
8.0 Excellent
Pros: Cleanliness
Cons: Location
9.0 Excellent
Pros: It was a great place to stay,
Cons: The beds are high. Took some getting used to.
10.0 Excellent
Pros: Perfectly located and clean.
1.0 Poor
Pros: The lady at front desk was very polite. Even when I brought her a bedbug from the first room she gave us.
Cons: Yes. 1. BEDBUGS - Our first room had bed bugs. 2. First and second rooms stunk, old musty/moldy smell. 3. Second room was not clean. We didn't even use the shower, it had mold and grime in it, and on the handle.
10.0 Excellent
Pros: Close to charming downtown Franklin.
10.0 Excellent
Pros: Super clean, and updated
6.0 Good
Pros: The location was great
Cons: The staff was rude. I requested early check in twice and attempted to call before my arrival, they never answered the phone. Once I got there the lady at the front desk said she saw my early checkin request but couldn’t accommodate the time I needed. Thankfully, she had the room ready shortly after. Communication from the hotel ahead of time would have been helpful. Also, we needed more wash cloths for the room but when I called the main desk to request more, a man rudely responded that I would “have to come get them myself” or wait until midnight, when we would have been asleep. Would not recommend because these people should not be in hospitality business. Other than that, it’s a decent, clean place and close to everything. Won’t be staying here again.
10.0 Excellent
Pros: This hotel was awesome very clean, great breakfast and very friendly staff.
10.0 Excellent
Pros: It was great
Cons: Nope
10.0 Excellent
Pros: The room was wonderful. The A/C worked very well despite how hot it was outside. We were there for a softball tournament and it was nice to come back to a clean, cool room. The hot breakfast in the morning was amazing!!!!
Cons: None of the power outlets by the vanity worked and the A/C unit made the carpet wet in the entrance to the room but everything else was wonderful.
Best Western Franklin Inn - Franklin - Building
15
8.2 Excellent (2,211 reviews)
S$ 128+
Overview Reviews
Welcome to the Best Western Franklin Inn! Our proximity to Natchez Trace is just one of the many reasons guests choose to stay at our Franklin hotel. We’re located two miles from historic downtown Franklin, Tennessee, so many shops, restaurants and attractions are within walking distance. The Tennessee Civil War attractions bring history buffs to the area from around the country. The convenient location, excellent value, great amenities and genuine southern hospitality are what really make us stand out. You’ll feel like family the moment you walk in the door. Franklin, Tennessee is known for great service, but we go the extra mile here. Brand recognition guarantees that you’ll have a great experience when you stay at our Franklin hotel. Close to the A-Game Sports Complex and Franklin Battlegrounds Carter, Canton and Lotz House, there’s truly something for everyone nearby. Need recommendations on fine dining or shopping? Just ask one of our friendly staff members. The Williamson County Agricultural Center is also a top destination for some of our Franklin hotel guests. Whether you’re here for a tradeshow, family reunion or to visit one of the many historical sites, an unbeatable location gets your trip started right. Our recently renovated 2016 hotel is centrally located to historic downtown, and our Harley-friendly hotel welcomes riders year-round. If you prefer a more relaxing getaway, the Arrington Vineyards are a must where vino lovers can relax and unwind. Even if you’re here for business, it’s simple to squeeze in some relaxation time. Employees of Healthways HCA®, Verizon, Nissan Corporate Head and the local tractor supply company regularly stay at our Franklin hotel. Guests here for weddings, meetings and events especially enjoy the convenience of our meeting and banquet facilities. Can we do anything more to make your stay even better? Just ask and we’ll do everything possible to oblige. Enjoy your stay.
8.0 Excellent
Pros: The room was pretty good (updated and clean), better than expected. The breakfast is not bad, either. Overall, hotel is a good value. We'll stay here again when we are in the area.
Cons: Noisy police sirens on the street in front of the hotel. This place isn't 100% non-smoking. But our room was fine.
10.0 Excellent
Pros: I like how they have a gym. Staff is nice and take the time to remember if you've stayed there in the past.
10.0 Excellent
Pros: Right off the interstate and food options/Starbucks all within walking distance! Great price for traveling through the area!
8.0 Excellent
Pros: Breakfast was very good, good selection
Cons: I asked about the secret deal, was told, yet it will show on bill, but it didn't, so I paid the full price. I was not impressed. Will be more careful next time.
5.0 Okay
Cons: Have stayed there several times. Sink drained slowly. Last stay tub drained slowly. Upon checking out, I reported this to desk. Would suggest that maintenance be preformed on all drains.
10.0 Excellent
Pros: The staff were so nice.
9.2 Excellent
Pros: Location
Cons: No microwave and pillows too small.
9.0 Excellent
Pros: Room was very nice. Overall a good experience,
8.0 Excellent
Cons: The only thing that was bad (but not really the hotels fault) was next door theyhad a dog and it barked all night long.
9.0 Excellent
Pros: Close to restaurants
10.0 Excellent
Pros: Not bad overall. Would stay again.
10.0 Excellent
Pros: Very clean and welcoming. Conveniently located to where we were going.
Cons: Nothing, it was great.
Comfort Inn - Franklin - Building
16
7.7 Good (600 reviews)
S$ 138+
Overview Reviews
The Comfort Inn & Suites Franklin is conveniently situated off Interstate 65, minutes from Nashville and downtown Franklin, which is rich with Civil War history. Our hotel offers professional guests a wealth of business amenities designed to ensure a productive stay. Unwind after a long day of meetings or sightseeing in our on-site fitness center and indoor saltwater heated pool. Additional guest amenities include the free continental breakfast bar, which features over 40 hot and cold food items.
9.0 Excellent
Pros: Breakfast was more than enough, staff was helpful with all of my needs, location in town was very good, but too far from Nashville events and family.
Cons: Location from Nashville, finding the entrance to the pool and parking entrance in the rear.
9.0 Excellent
Pros: Convenient. Friendly staff, helpful.
Cons: Rather dated. Pool was cold. Adequate for travelling through.
6.0 Good
Pros: Affordability and location
Cons: Tv Was old and small and the heating and refrigeration were loud and kicked in throughout the noght.
2.9 Mediocre
Pros: Absolutely nothing!
Cons: The staff is no help the hotel is absolutely nasty! The pool water bleached my daughters hair and made chemical burns on their skin. We stayed there with friend all the kids had it on them! Their eyes were red an swelled shut. They refused to give a refund, and the manager REFUSED to talk to us or come in and deal with it. One employee said it's not a big deal and to put aloe on them! We told them at 8 and they did not close the pool till 1130 that night. We have them on vedio telling us the other day the pools chemicals tested to high and they did nothing. Absolutely the worst hotel u have ever stayed at, and the staff was awful they could care less our children were injured! They couldnt even tell us what chemicals were I the pool.
10.0 Excellent
Pros: I like that what you read in the reviews is correct and what you can expect.
3.0 Mediocre
Pros: The beds were great after I took off the body sheets
Cons: The sheets had blood on them and the towels had like poop/ blood all over them. I'm glad I got 2 rooms otherwise I would not have stayed
10.0 Excellent
Pros: good central location
Cons: not a good breakfast
7.9 Good
Pros: The staff was very friendly. The room was clean. The kids loved the indoor pool time in January!
Cons: There were some small updates needed... plaster, bathroom hardware. Hall carpets.
10.0 Excellent
Pros: Clean and comfortable
6.0 Good
Pros: it was near many conveniences, and it was clean with NO pet smells, so that was good for being a pet friendly place.
Cons: The pet fee was crazy high, and the guy at the ck in was cranky.
10.0 Excellent
Pros: Clean! Fast check in! Good breakfast!
1.0 Poor
Cons: Woke up to a roach crawling across my face

Best rooms in Franklin

Drury Plaza Hotel Nashville Franklin - Franklin - Building
1
9.4 Excellent (2,342 reviews)
S$ 269+
Overview Reviews
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
10.0 Excellent
Pros: The kickback and breakfast were fantastic! We were on a three day road trip to Florida, and to be able to go to a hotel and get your room and your meals all included in the price is wonderful!
Cons: You don’t serve real milk with coffee in the evening...I dislike creamers.
10.0 Excellent
Pros: The best things i liked about this hotel was that it was clean, the great breakfast , the evening gathering for drinks and food, and the little extras like free popcorn and soft drinks till 9 pm. things like that make a difference!
Cons: there was nothing bad to comment on
10.0 Excellent
Pros: the staff was very pleasant, friendly, and helpful. the breakfast bar was excellent the room was excellent
Cons: NO
9.2 Excellent
Pros: The bed was super comfortable and the room clean. The free happy hour drinks were a nice bonus. Overall a good place to spend a night passing through.
Cons: The hot tub was closed which was very important to my boyfriend after a long day of driving. Wish we could have somehow known in advance.
10.0 Excellent
Pros: The breakfast dinner and drinks were amazing. Great location. I could walk to whole foods. Lulu lemon and more.
9.0 Excellent
Pros: Convenient location, quick & easy check-in.
Cons: Thin walls
5.0 Okay
Pros: Breakfast was very good. Room was quiet.
Cons: The food in the evening was tasteless and the Buffet was not replenished.
10.0 Excellent
Pros: I didnt want to leave the bed - it was so comfortable. My husband stated he felt like he was in Trump Tower.
10.0 Excellent
Pros: The hotel was awesome along with all the amenities.
10.0 Excellent
Pros: One of the best hotel I have ever stayed at . Would definitely recommend this hotel .
10.0 Excellent
Pros: Great staff at check-in. Loved the happy hour and breakfast.
Cons: Dialed 0 for the operator, got transferred 3 different times and not one was to my front desk. Hung up and called again.
10.0 Excellent
Pros: The Drury Plaza hotel om Franklin, TN is 16 mile to Nashville city center , and Vanderbilt , and Tenn State. It is close to one of the best malls in the nashville area, restauaunt, Bricktop, Firebirds. Easy off and on to I65 interstate. My room was clea
Cons: none
Overview Reviews
Make yourself right at home when you visit Residence Inn Franklin Cool Springs. Get a good night's rest in our apartment-style suites before setting out to explore some of Middle Tennessee's best attractions including Cool Springs Galleria and the city of Leiper's Fork. After preparing a delicious meal using your suite's fully equipped kitchen, finish any lingering work obligations you may have with the help of our ergonomic workstations and free high-speed Wi-Fi. Looking to keep up with your exercise regimen during your visit? Stop by our 24-hour fitness center with cardio equipment and free weights to work up a sweat, or you can opt for a relaxing afternoon in our indoor pool and whirlpool. We also boast an outdoor Sport Court®, where you can engage in some friendly competition with your family in activities such as basketball or tennis. Whether you're in town on a lengthy business trip or a fun-filled weekend getaway, you'll have everything you need to stay a while at Residence Inn Franklin Cool Springs.
10.0 Excellent
Pros: This hotel is in a great location, convenient to many area attractions and shopping. The rooms are spacious and comfortable. We will definitely stay here on a return trip.
10.0 Excellent
Pros: Clean, spacious rooms, very friendly staff
10.0 Excellent
Pros: It was very clean, the staff was excellent, the furnishings were very up to date, and the free internet and great breakfast was amazing!
8.3 Excellent
Pros: The room was very nice.
Cons: The bathroom facilities were a little run down.
9.6 Excellent
Pros: Breakfast was great.
10.0 Excellent
Pros: Very clean, friendly staff and pleasant area. Would definitely stay here again
Cons: I wish the bed wasn’t so hard.
10.0 Excellent
Pros: Staff was friendly and helpful. And all facilities were nice and clean.
1.0 Poor
Pros: Location
Cons: dirty, smelly. we could not stay the room was unacceptable
10.0 Excellent
Pros: I always stay at residence inn wherever I go if available. I like the separate rooms and kitchen. All I can say.
Cons: Nothing really
9.2 Excellent
Pros: We liked the room and will book here again.
Cons: Parking was crowded but I guess that’s good news
9.2 Excellent
Pros: Bed/ tv with WiFi for kids
10.0 Excellent
Pros: The location was great, nice pool area, staff was very friendly. We stayed in a king suite and it was spacious and very clean. Such a nice hotel.
Cons: Nothing
Overview Reviews
Homewood Suites by Hilton Nashville/Franklin is located in the business and shopping district of Franklin Cool Springs, Tennessee. This historic city offers business visitors easy access to corporate offices for Community Health Systems, Healthways, Medhost and Nissan North America. Leisure travelers can discover antique shopping on Main Street, and retail therapy just around the corner at Cool Springs Galleria Mall, which features over 150 stores and restaurants, like Macy's, Dillards and H&M. Foodies will delight in finding an endless variety of traditional southern cuisines nearby. Experience wine tasting at Arrington Vineyards, or take in a live concert on the lawn. Music City USA Nashville, Tennessee is a short drive away on I-65 North, home to even more attractions, live music, and dining options. Start your day right at this Franklin, TN extended-stay hotel with a complimentary hot full breakfast. Unwind at our complimentary evening social*, Monday through Thursday. Buy drinks, snacks and sundries in the 24-hour Suite Shop. Comfortable and modern, our studio suites offer ample space for working or relaxing; and amenities including complimentary WiFi, an HDTV, and a full kitchen. Choose a one-bedroom suite for even more space, including a separate living area. Our hotel has a peaceful garden patio – the perfect place to relax after a busy day. Work out at a time that suits you in the complimentary 24-hour fitness center or swim in the heated indoor pool. *Subject to state and local laws. Must be of legal drinking age.
10.0 Excellent
Pros: Great location right off the interstate. Close to shopping and restaurants. Spacious, clean room with all the amenities. Very quiet. Slept very well. We felt right at home!! Delicious breakfast. We’ll definitely stay again!
10.0 Excellent
Pros: Friendly staff, exceptionally clean
10.0 Excellent
Pros: Great place to stay. Staff was very friendly and helpful. Delicious free breakfast and I love the fact they provide coffee all day and night.
8.0 Excellent
Pros: Cleanliness
Cons: Thermostat for heat wasn't accurate. Somewhat cool and airy.
7.5 Good
Cons: Pillows were to soft
10.0 Excellent
Pros: Excellent customer service. Extremely clean, super quiet. Great place to stay!
Cons: Not a thing.
10.0 Excellent
Pros: Clean, organized, beautifully appointed suites.
Cons: Not a thing!!
8.3 Excellent
Pros: Hotel is great!
Cons: I did not like that I didn’t receive the room that I booked. The picture of the room looked as if there was 2 rooms separated and there was supposed to be a walk-in shower with seat and detachable head. My daughter just had surgery on her foot and it was terrible trying to get in over the side of the tub. When I called the desk to change it I was told that the reason this happened was because I booked through 3rd party. This is unacceptable to me. I booked this hotel even though it was out of the way solely for these reasons and spent the extra money to be accommodated.
10.0 Excellent
Pros: Clean!! Cozy. Like home.
9.2 Excellent
Pros: Clean rooms and common areas. Friendly and helpful staff. Loved the in room kitchen, spacious rooms, workout facility and complementary breakfast. Amazing value! Felt like home.
Cons: A little tricky accessing the hotel entrance but no big deal.
10.0 Excellent
Pros: Comfy bed. Large fitness center (for a hotel). Friendly staff. Excellent experience.
10.0 Excellent
Pros: Due to some unknown reasons, our reservation was not available when we checked in. However, the staff of front desk were very helpful. The room was very clean and spacious.
Overview Reviews
The Courtyard Franklin Cool Springs hotel boasts a convenient location near iconic Nashville and historic Franklin, TN, from which to fuel your passion. Stay on your game with smartly designed workspaces, complimentary Wi-Fi, and a multifunctional lobby with communal seating and private media pods. Start your day with a workout in our gym or a dip in our hotel’s indoor pool. Wake up to Signature Starbucks® drinks and healthy breakfast options served in our Bistro. In the evening, explore area attractions like The Factory, Franklin Theater, and Cool Springs Galleria before unwinding with dinner and drinks at the Bistro bar or with a soak in our whirlpool. Extend your trip into the weekend to attend an event at Graystone Quarry or to further explore Harpeth Square and the history of Franklin, TN. Our newly expanded, 2800 sq. Ft. of event space will help you to succeed at your next meeting or event. Regardless of your travel needs, the Courtyard Franklin Cool Springs has everything you need to move forward.
10.0 Excellent
Pros: Everything
Cons: Everything
8.0 Excellent
Pros: Great staff nice area
Cons: First room had terrible outside noise from building across the street But staff moved us next day to very quiet room
10.0 Excellent
Pros: The beds were very comfy with lots of pillows
10.0 Excellent
Pros: I actually liked everything. The room was fresh and new. The room was as clean as it can get. This was actually enough to score me a 10. The front desk clerk and operations manager were very nice too.
Cons: No
6.0 Good
Pros: Location
Cons: Employees were unfriendly and there was no complimentary coffee offered outside the room. Since there were only a limited numbers of coffee pods in the room, we had to go outside the hotel for any additional coffee. the front desk did not offer any extra
10.0 Excellent
Pros: It was a clean very nice room. definitely above average.
Cons: No.
5.4 Okay
Cons: Overpriced!
10.0 Excellent
Pros: We arrived around 4pm and the young lady at the front desk was very nice and friendly! Very professional and she made sure that we felt welcome and she greeted us each time with a smile!! She made the stay even more pleasant!
Cons: The lightning in the room
10.0 Excellent
Pros: The room was clean and the beds are comfy!
10.0 Excellent
Pros: Staff were excellent. Lots of places to visit near the hotel.
9.0 Excellent
Pros: I really liked the room and the comfort for me. I liked the balcony. I liked the workout room, the pool, and the whirlpool. It was in a good location, too.
Cons: I didn't like the no breakfast. I didn't like the sofa bed. And it was a bit expensive.
10.0 Excellent
Pros: The staff was one of the friendliest we have ever had. They really made the trip more enjoyable for my wife and grand daughter.