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Value for money
Distance to city centre
|"Very friendly staff Great facilities."||(in 4 reviews)|
|"Warm and welcoming staff!"||(in 29 reviews)|
|"Included breakfast was fantastic"||(in 30 reviews)|
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Overall was wonderful!! All Ryokan staff were kind, polite and friendly. Hot spring was nice as well as a wonderful dinner and breakfast. We found the beautiful river along the Ryokan and enjoyed the view and sound from our room's window.
Hard to find the location of Ryokan and the parking space for our first visiter.
Comfortable and friendly
Great location, only a few minutes walk from Hakone-Yumoto station. The lady host was the best I've ever had in all my travels, she insisted on us calling her "Auntie" in Japanese. Both the public and open-air baths were great.
The stay was overpriced, probably because of New Year's. I also requested a vegetarian meal in advance but they were not able to provide it, so even though the dinner had many courses, I was unable to eat most of them. I am not sure if this is always the case, or if it is only because it was the New Year event.
Really nice dinner and private onsen
We had to chance room because the economy room was way to small. Had to pay extra fee for an hotel that was already really expensive.
Staff was remarkable! They tried on every level to accommodate us. The breakfast was superb! The location is great, not too close to the town but within a 3 minute walk. It is next to a river that will lull you to sleep at night. I will definitely return and send my friends because I am assured that the staff will take very good care of them.
With a stay at Masutomi Ryokan in Hakone, you'll be 4.2 mi (6.7 km) from Odawara Castle and 5.1 mi (8.2 km) from Hakone Open Air Museum. The front desk is staffed during limited hours. Free self parking is available onsite.
based on 166 reviews
Value for money
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Most popular landmarks
- Tonosawa Railway Station 0.6 km
- Miyanoshita Railway Station 3.5 km
- Hakone Open-Air Museum 4.6 km
- Horai Garden 4.8 km
- Hakone Kowakien Yunessun 5 km
- Gora Railway Station 5.1 km