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Grand Metropark Hotel Hangzhou
Top City Hotel

2 Pinghai Rd, Hangzhou 310006, China
+86 571 8708 8088

S$ 107+

Overall guest ratings

8.8/10 Excellent
based on 2,561 reviews

Review highlights

  • 9.6
  • 9.1
  • 4.9
  • 3.4

Nearby

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    About

    A stay at Grand Metropark Hotel Hangzhou places you in the heart of Hangzhou, walking distance from Wushan Night Market and Zhejiang University First Affiliated Hospital. This 4-star hotel is within close proximity of Si Cheng Church and West Lake.

    Rooms

    Make yourself at home in one of the 380 guestrooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreational opportunities offered, including a nightclub, an outdoor tennis court, and a fitness center. Additional features at this hotel include gift shops/newsstands, a hair salon, and tour/ticket assistance.

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Pool table
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Outdoor pool
    • Cable or satellite TV
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 2,561 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      8.7 "87% liked the proximity to sightseeing."
      7.3 "Great parking, according to 73%."
      9.7 "Near to public transport, according to 97%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 9.1 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.8 "88% thought it was clean."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
      7.5 "Management was excellent, said 75%."
    • 6.7 "Pool is mediocre."
    • 6.4 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.0 "80% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      4.6 "54% said the bathroom was dirty."
      3.1 "69% thought the tv was sub-standard."
      4.3 "57% had problems with the shower."
    • 3.4 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 2.9 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      0.6 "94% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 281 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Good access to the airport, said 100%."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.4 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 2.8 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      0.5 "95% criticized the small bathroom."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 1,152 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.7 "97% liked the proximity to shopping."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.8 "Near to public transport, according to 98%."
      7.8 "Great parking, according to 78%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
    • 8.9 "Generally very clean."
      9.1 "91% said rooms were clean."
      8.7 "87% thought it was clean."
    • 6.6 "Pool is mediocre."
    • 6.2 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.3 "87% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      2.3 "77% thought they were poorly maintained."
      3.4 "66% found problems with the furniture."
      4.2 "58% said the bathroom was dirty."
    • 2.3 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.3 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      0.5 "95% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 1,024 reviews
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      7.1 "Great parking, according to 71%."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.0 "90% thought it was clean."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.8 "Housekeeping was great, according to 88%."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.9 "Not very comfortable."
      2.2 "78% said rooms were small."
      0.8 "92% criticized the small bathroom."
    • 3.9 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 102 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.3 "For 87%, the rooms looked old."
    • 3.7 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.8 "Quite uncomfortable."
      1.5 "85% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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