Overview

Hanoi Merci Hotel

32, Ly Thai To Street, Ly Thai To Ward, Hoan Kiem District, Hanoi, Vietnam
+84 438 249 867

S$ 42+

Overall guest ratings

7.8/10 Good
based on 222 reviews

Review highlights

  • 9.8
  • 8.7
  • 8.7
  • 4.8

Good to know

  • Good wifi quality
  • Professional service

Nearby

    show all

    About

    Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hanoi Merci Hotel offers an airport shuttle (available on request) for USD 20 per vehicle one way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms offer flat-screen TVs, minibars, and room service.

    Less More
    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Business centre
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 222 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.7 "Very good internet connection."
      8.7 "87% said the wifi quality was great."
    • 7.5 "Good breakfast."
    • 4.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.0 "70% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      4.5 "55% had problems with the shower."
      3.0 "For 70%, the rooms looked old."
      4.4 "56% found problems with the furniture."
      0.0 "100% said the bathroom was dirty."

    Overall rating

    8.0 Good
    based on 148 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 4.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.7 "For 73%, the rooms looked old."
      3.4 "66% said rooms were small."
      1.0 "90% thought they were poorly maintained."

    Overall rating

    7.9 Good
    based on 6 reviews
    • 8.8 "Great service."
    • 7.6 "Good breakfast."
    • 4.7 "Rooms are not good."

    Overall rating

    8.3 Excellent
    based on 66 reviews
    • 9.6 "Terrific location."
    • 8.8 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.1 "Average comfort."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Good wifi quality"
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close