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One location in Hlíðar
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Reviews
9.2 Wonderful
Sep 2018
Pros:
The team at the Hertz. The pick up and drop off was excellent!Cons:
The price can be more competitive.6.0 Okay
Aug 2018
Pros:
I liked the pick up at the hotel. The car drove fine.Cons:
The quote that I received on Kayak was about $20 less than when I went to pick up the car. I declined any extra insurance. I spoke with Hertz rental and they said the the Iceland office was an independent office and would check with them. They basically said that that was the price and here is your invoice of what you paid. It seems that there is nothing that I can do about this. I work in the airline industry and will not recommend Kayak, unless this is rectified.10.0 Wonderful
Sep 2017
Pros:
We had a last min. change of plans that brought us to Iceland for a few days. Hertz was great at getting us a rental car with virtually no notice. Wonderful people at the desk and a far better car rental experience then anything I've used in the USCons:
The shuttle back to our hotel was a surprise bonus!9.2 Wonderful
Jul 2017
Pros:
I liked the friendly staff. They were kind when I had to wait 20 minutes for my car to be cleaned and gave me a discount for the inconvenience. Made the wait more tolerable for sure!Cons:
A little pricey, but I hnderstand the market and season is just high priced7.2 Good
May 2017
Pros:
Nice new carCons:
Insurance was confusing. I thought it was included in initial offer but was advised later it was missing. Price with insurance id never have rented from Hertz.10.0 Wonderful
Apr 2017
Pros:
The staff were very nice and made sure I had all of the information to make the best decisions about renting a car in Iceland. The car was very clean, comfortable, and drove well.One location in Hlíðar
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6.8 Okay
Aug 2019
Pros:
The staff member was nice and once we were able to finally see someoneCons:
The rental system needs to be cleaner, having an individual walk out to the car is rather slow since then you loose a agent and leave people waiting way to long (we waited an hour and a half.5.6 Fair
Oct 2018
Cons:
long wait to drop off no cover for rain protection waiting for shuttle bus back to airport for departing flight, also long wait for the bus headlights need adjustment, driving at night difficult without bright lights on8.4 Very Good
Sep 2018
Pros:
Great serviceCons:
Expected a Jeep Wrangler due to a picture and received a Mazda6.8 Okay
Jun 2017
Pros:
The man at the rental counter was friendly, patient and generally great. He took his time with us and went above and beyond to help us. He was really wonderful to deal with.Cons:
What we reserved (and the photos that explained what we had reserved) looked very different from what we got. We expected a mid-size SUV and the vehicle was small.5.6 Fair
Apr 2017
Pros:
comfortable ford focus. they have a free shuttle service from their main location.Cons:
the car had mechanical problems almost immediately which got worse over the trip and eventually had to be towed and replaced. We had to press to get a day refunded which they did eventually. it was a dangerous situation on a brand new car. Lucky I wasn't hit. they did rectify it fairly promptly.10.0 Wonderful
Nov 2016
Pros:
They were extremely helpful and accommodating after I locked my keyless fob in the car at 5am on the way to the airport with my suitcase in the trunk. They went out of their way to try to find the best and cheapest way to ship it to my next location and then when it turned out I wasn't able to ship it without taking some things out of the suitcase they agreed to hold it for me free of charge since I was flying back through Iceland and asked which of their locations would be the most convenient for me. They always responded quickly and were very fair with their charges.One location in Hlíðar
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7.6 Good
Feb 2017
Pros:
The people at the rental counter were super friendly and helpfulCons:
The car was garbage. Super uncomfortable, lots of really weird design decisions, awkward shifting in automatic mode (the whole car lurched when shifting gears), and it smelled bad.10.0 Wonderful
Aug 2016
Pros:
Staff were very accommodating2 locations in Hlíðar
One location in Hlíðar
One location in Hlíðar
One location in Hlíðar
One location in Hlíðar
One location in Hlíðar
One location in Hlíðar
One location in Hlíðar