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The Whitehall Houston
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1700 Smith Street, Houston, TX 77002, United States
+1 713 739 8800

S$ 197+

Overall guest ratings

8.5/10 Excellent
based on 1,062 reviews

Review highlights

  • 8.7
  • 7.7
  • 7.1
  • 5.0

Nearby

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    About

    A stay at The Whitehall Houston places you in the heart of Houston, convenient to Houston Police Department Museum and University of Houston. This 4-star hotel is within close proximity of Houston Public Library and Sam Houston Park.

    Rooms

    Make yourself at home in one of the 259 air-conditioned guestrooms. Your room comes with a Tempur-Pedic bed. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 1.0 mi.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,062 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.0 "70% were impressed by the valet service."
      9.3 "93% were happy with the shuttle service."
      10.0 "100% said the concierge service was amazing."
    • 7.7 "Good location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Internet works."
    • 6.2 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 5.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.0 "Average comfort."
      4.9 "51% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."

    Overall rating

    8.6 Excellent
    based on 541 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
    • 7.9 "Good bar."
    • 7.9 "Good location."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
    • 4.9 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.5 "75% thought it was too noisy."
    • 4.3 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.9 "51% said rooms were small."
      1.2 "For 88%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
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    Overall rating

    8.5 Excellent
    based on 233 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.4 "Good location."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 5.7 "Average value."
    • 5.0 "Rooms are ok."
      1.6 "84% thought they were poorly maintained."
    • 4.6 "Not very comfortable."
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    Overall rating

    8.0 Good
    based on 127 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.5 "Good location."
    • 7.3 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.0 "Vibe was decent."
    • 5.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.9 "Not very comfortable."
      2.2 "78% thought it was too noisy."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 159 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.4 "Good location."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
    • 5.5 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.5 "Vibe was decent."
    • 5.2 "Average value."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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