Good to know
Distance to city centre
Distance to airport
|"Great friendly and helpful staff"||(in 122 reviews)|
|"Staff helpfulness Great breakfast."||(in 163 reviews)|
|"Great location and wonderful breakfast."||(in 198 reviews)|
|"Car park right below the hotel."||(in 26 reviews)|
|"Had to open the window"||(in 7 reviews)|
|"The beds get an 11 out of 10!"||(in 7 reviews)|
Time of year
Show reviews that mention
Breakfast is ok but nor for 4 stars hotel. Location is in the very center but in total -- it was awful expirience.
Everything is totally disaster. In one word: i don’t know how this hotel got 4 stars, for me it was like a hostel and even worth. There is nothing in the room: no glasses, no tea, coffee (i had this even in cheaper hotels!), no spoons, knifes... The fridge is empty: they propose to buy it in vending machine on other floor! I remind: 4 stars... There is only shampoos, shower gel and 1 soap. During all our staying they NEVER gave more shampoo and i had to ask them about it on a third day. We booked economy class room (145 eur per night) with view. It was in description of the room and i even wrote it in a letter to hotel, to make sure that we will have it. When we arrived i found a room with a view on a grey wall in 1 meter of window and the little window on a side which doesn’t give any light at all, not functional. So -- no view. When i went on reception and asked why it’s like this they said that i booked this kind of room and if i want room better i need to pay... Wow, really? I was shocked. To have bathrobes you have to pay deposit 50 eur. And then return them on a desk by yourself while checkout. Pay extra, even deposit, do all by yourself while it’s 4 star hotel?.. If you need iron you have to go downstairs and take a key from a room with iron. No one cares: you have to do everything by yourself, go downstairs, after you have to return it by yourself... And the room with iron is just disgusting: 2x3 mètres, the strongest smell of chemistry, was awful. And the board for ironing was very old, dirty, in yellow spots... I had to prepare my white shirts for official meetings and i didn’t do it. When we checked out it was the last day before quarantine so next day no clients. When we went to breakfast guy downstairs told it will be in OTHER hotel! We spent time going there and back, where a bit late with checkout (20 min) and had a call that we need to checkout faster! Wow, really? So awful service... Someone check this hotel and take away the stars!
Great Room. Wonderful views of the mountains
Very clean hotel. Modern interior design. Hotel is located in a fantastic location in the center of the city.
A little expensive.
Stage 12 Hotel by Penz is in the heart of Innsbruck, within a 5-minute walk of Maria Theresa Street and Golden Roof. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
based on 5,923 reviews
Things to know
- Modern Hotel
- Accessible parking
- Stylish hotel
Policies vary by room type and provider.
FAQs when booking at Stage 12
Where is Stage 12 located?
When is check-in time and check-out time at Stage 12?
Does Stage 12 offer free Wi-Fi?
Does Stage 12 offer free parking?
Does Stage 12 offer free airport shuttle service?
How far is Stage 12 from the airport?
Can you bring pets to Stage 12?
Does Stage 12 have a pool?
Most popular landmarks
- Annasäule 68 m
- City Tower 223 m
- Galerie im Taxispalais 235 m
- Goldenes Dachl 279 m
- Hofkirche 291 m
- Hofburg 310 m
|Innsbruck Kranebitten||3.8 km|
|Innsbruck Hauptbahnhof||0.7 km|
|Innsbruck Westbahnhof||1.2 km|