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Ixtapa Palace
3 stars

Ixtapa Palace

Paseo de las Garzas #1, 75555 Ixtapa, Guerrero, Mexico
Ixtapa, Mexico
See location+52 321 209 7095
7.4
Good
based on 281 reviews
281 reviews
Provider
Provider for Ixtapa Palace
Provider for Ixtapa Palace
Provider for Ixtapa Palace

Photos of Ixtapa Palace

Overview

Ixtapa Palace features 3 swimming pools, hot tub, tennis courts and mini golf. The property is located 200 metres from Ixtapa Bay and 1 km from Ixtapa Marina. The rooms offer air conditioning, wardrobe, satellite TV and telephone. The bathrooms come with a shower and free toiletries, and the kitchens have microwave, fridge and coffee maker. The on-site restaurant is open all day. Guests can find other options within 1 km. A gym, spa treatments and steam room are also available. There is an onsite minimarket and bike rental. Ixtapa Palace is 15 minutes’ drive from Ixtapa-Zihuatanejo Bay and 20 minutes’ drive from Ixtapa-Zihuatanejo International Airport.
7.4
Good rating
Based on 281 verified guest reviews

Latest deals for Ixtapa Palace

Thu 10-7
Fri 11-7

Amenities at Ixtapa Palace

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Free Wi-Fi
  • Free parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Landmark view
  • Mountain view
  • Pool view
  • Storage available
  • Quiet street view
  • Seating area
  • Sofa
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Tile/marble floor
  • City view

Basics

  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Services and conveniences

  • Currency exchange on-site
  • Mini-market on site
  • Tour desk
  • Key access
  • Key card access
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Bathroom

  • Open-air bath
  • Public bath
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Restaurant
  • Snack bar
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Things to do

  • Bicycle hire
  • Board games/puzzles
  • Beauty salon
  • Mini-golf
  • Table tennis

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Family friendly

  • Babysitting or child care
  • Indoor play area
  • Kids' outdoor play equipment
  • Playground

Kitchen

  • Kitchenette
  • Microwave
  • Dining area

Fitness

  • Aerobics
  • Fitness centre
  • Tennis

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities

Workspace

  • Desk

Reviews of Ixtapa Palace

7.4
Good
281 verified ratings
Wonderful
89
Very good
50
Good
43
Okay
18
Fair
32
Mediocre
16
Poor
33

Summary of reviews

Guests say
Guests appreciated the great location of the hotel, with easy access to nearby attractions and amenities. However, many reviews highlighted issues with service, particularly at the reception, and noted cleanliness concerns in the rooms and facilities. Overall, while the location is a strong point, improvements in service and maintenance are needed to enhance the guest experience.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness2.5 out of 10
Service1.5 out of 10
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Location

Paseo de las Garzas #1, 75555 Ixtapa, Guerrero

What's nearby

  • Magic World Aquapark100 m
  • Carlo Scuba262 m
  • El Palmar Beach0.5 km
  • Delfiniti de México0.7 km
  • Marina Ixtapa Golf Club1 km
  • Palma Real Golf Course1.3 km
  • Marina Ixtapa1.5 km
  • Vista Hermosa Beach1.9 km
  • Playa Linda5 km
  • Isla Ixtapa6.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Ixtapa Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Ixtapa Palace

  • Where is Ixtapa Palace located?

    Ixtapa Palace is located at Paseo de las Garzas #1, 1.7 km from the centre of Ixtapa. Magic World Aquapark is the closest landmark to Ixtapa Palace.

  • When is check-in time and check-out time at Ixtapa Palace?

    Check-in time is 16:00 and check-out time is 10:00 at Ixtapa Palace.

  • Does Ixtapa Palace offer free Wi-Fi?

    Yes, Ixtapa Palace offers free Wi-Fi.

  • Does Ixtapa Palace offer free parking?

    Yes, Ixtapa Palace offers free parking.

  • How far is Ixtapa Palace from the airport?

    Ixtapa Palace is 16.1 km from Ixtapa-Zihuatanejo Intl. Ixtapa Palace is 71 km from Lazaro Cardenas.

  • Does Ixtapa Palace have a pool?

    Yes, Ixtapa Palace has a pool on-site.

  • How does KAYAK find such great Ixtapa Palace hotel deals?

    KAYAK scours the web for all room deals available at Ixtapa Palace in Ixtapa and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Ixtapa Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Ixtapa Palace.

See more FAQs

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4-star hotel
Sunscape Dorado Pacifico Ixtapa
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4-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
1.7 km
Ixtapa-Zihuatanejo Intl
16.5 km