Pros (+) Food was great. Never had a bad dish during the stay. Staff was friendly and attentive.
Cons (-) The bed was hard and the hotel could use renovations.
4 stars
Krystal Ixtapa
Boulevard Ixtapa, Lote 4 Y 4 A, 40880 Ixtapa, Guerrero, Mexico
Ixtapa, Mexico
See location+52 755 555 0510Photos of Krystal Ixtapa
Overview
This elegant hotel is situated in Hotel Zone 1, and offers an outdoor pool, a private beach and water slides. It also features a kids club, a beauty centre and a coffee bar.
A concierge, babysitting/child services and a 24-hour reception are just some of the convenient services at Krystal Ixtapa. In addition, the multilingual staff are on hand to offer assistance.
The rooms include wireless internet access, movies-on-demand and tea and coffee making facilities. Interconnecting rooms are also on offer.
Krystal Ixtapa has an on-site restaurant, ideal for guests wishing to dine in. The in-house bar offers a relaxing setting for an evening drink.
The hotel is within walking distance of Campo de Golf Ixtapa. Ixtapa Island is an easy car trip away.
Latest deals for Krystal Ixtapa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Krystal Ixtapa
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
Services and conveniences
- Conference rooms
- Business centre
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Conditioner
Things to do
- Gift shop
- Bicycle hire
- Game room
- Golf
- Evening entertainment
- Beauty salon
- Karaoke
- Water park
- Pool table
- Night club
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
- Kids' outdoor play equipment
- Playground
General
- Sea view
- Garden view
- Telephone
- Pool view
- Storage available
Pool and spa
- Spa and wellness centre
- Massage
- Outdoor pool
- Water slide
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Private bathroom
Outdoor
- Beach towels
- Balcony
- Private beach
- Garden
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Accessibility and suitability
- Disabled access
- Lift
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- TV
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Fitness centre
Reviews of Krystal Ixtapa
8.0
Very good
1269 verified ratings
Wonderful
392
Very good
235
Good
210
Okay
101
Fair
128
Mediocre
83
Poor
126
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially being close to the beach and shopping areas. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and pool areas. Service was also a concern, with reports of unresponsive staff and issues during check-in. While some guests enjoyed the food and amenities, others found them lacking, indicating a need for improvements in both service and maintenance.AI-generated from customer reviews
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Location
Boulevard Ixtapa, Lote 4 Y 4 A, 40880 Ixtapa, Guerrero
What's nearby
- El Palmar Beach349 m
- Delfiniti de México363 m
- Carlo Scuba378 m
- Magic World Aquapark397 m
- Marina Ixtapa Golf Club0.8 km
- Marina Ixtapa1.2 km
- Palma Real Golf Course1.4 km
- Vista Hermosa Beach1.8 km
- Playa Linda4.8 km
- Isla Ixtapa5.8 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Krystal Ixtapa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Krystal Ixtapa
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See most recommended stays in IxtapaGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 2.0 km |
Nearest airport | Ixtapa-Zihuatanejo Intl |
Distance to airport | 16.8 km |