Good to know
Distance to city centre
|Tel Aviv Ben Gurion Intl|
Distance to airport
|"Location, friendly staff, great breakfast."||(in 53 reviews)|
|"Amazing hotel all round!"||(in 34 reviews)|
|"Fabulous restaurants at hotel."||(in 34 reviews)|
|"Room is very small and uncomfortable."||(in 7 reviews)|
|"Club Lounge a no go"||(in 5 reviews)|
|"Not clean in the room"||(in 20 reviews)|
Time of year
Show reviews that mention
Nothing !! What a horrible place, horrible and insensitive staff.
Horrible and súper bad experience. Wouldn’t recommend it, mean staff, everything terrible. Never book this place!!
We were spoiled with a bottle of champagne for our celebration. Room was clean and spacious, staff were nice and friendly.
Bathroom facilities had malfunctions and the staff came every two hours to ask us if we need anything and it was annoying since we didn't ask for them to come. Our room view was quite disappointing. Breakfast was basic.
Amazing location, helpfully team. Rooms are so clean and comfortable. I will come back of course !!
Bathroom layout is awkward.
Great location, 10 minutes by walk from Western Wall. Very nice interior, like jerusalem stone on the walls. Comfy beds and very quiet rooms. Fast check in, friendly cleaning service. Shopping mall (street) Mamilla with caffees just few steps away.
I was not informed, that opening of the fridge means I have to pay. No space for own drinks. The refrigerator is more as an vending machine than a fridge. Even after 5 days I didn’t understood the lighting system. Unprofessional service in breakfast room. All the time chatting about private things (yes, I understand little bit arabic) and nose picking on the floor. Breakfast not really tasty, shakshuka too sweet, old fashioned bufet like from seventies, bad coffee. No breakfast a la carte. One evening we went to Mamilla Rooftop Restaurant. Which is sold like restaurant with unique panoramic views. We had an reservation, but nobody was at the entrance so we were waiting and had to ask someone to take us to the table. When we finally sat down the ugly plastic jalusie went down and the view was...over. We asked the waitress about it and her answer was „it is broken“. We told her, that a few minutes before it worked and she said „I will check it“. From this time she completely ignored our table, she sent another waiter with diner to the table and a barman with drinks even though she was clearly all the time with her back to our table. After everything was eaten and glasses were empty we asked somebody else to pay, because we‘ve been still ignored. Her behaviour was so unnaceptable to the point that we didn’t go to that restaurant for the rest of the week. Next day the lady was in executive lounge. We ordered two tonic waters, we received just one. Without ice and straw but with sour and pissed face. Btw., nobody at the executive lounge is informing guests, that they are serving non alcoholic drinks too. But the worst think was the check out. There was a 30$ Room Service which we never had and it took about 15 minutes to explain it. But they asked me to return them my credit card, cancel the transaction and do new one with correct amount. The reception supervisor assured me, that first ammount will be back on my card in few minutes. Unfortunatelly it was not.
Mamilla Jerusalem Hotel is one of the leading hotels of the world. The upscale hotel offers a wholesome glimpse into the rich history and culture of Jerusalem, while offering a luxury experience in a modern setting. It is perfectly located in the city center, within walking distance of the Jaffa Gate, the walls of the Old City, and Tower of David.
The stylish rooms are styled with contemporary design and artistic details. The hotel offers an array of accommodations, including studio rooms, executive rooms, suites, and family suites. Sleek rooms feature Jerusalem-stone walls, glass-wall bathrooms, free unlimited high-speed wifi, flat-screen televisions, mini-fridges, Nespresso coffee makers, air-conditioning, king beds, luxury Egyptian cotton sheets, and room service. Upgraded suites offer spacious separate living room areas, a kitchen, and lounge access. Free breakfast is included for all stays. All rooms are kid-friendly.
Additional amenities include an on-site fitness center, an indoor pool, airport shuttle, business center, and laundry service.
The hotel boasts an impressive selection of lounges, restaurants, and bars. Rooftop restaurant is located on the roof of the hotel and features stunning views overlooking the walls of Jerusalem. The restaurant is headed by Chef Bachar, and offers fresh, high-quality cuisine in a posh, sophisticated setting. Happy Fish is another on-site dining option, featuring Mediterranean-inspired fish dishes. The on-site cosmopolitan bar, Mirror Bar, serves up gourmet cocktails in a sleek bar area.
based on 3,106 reviews
Things to know
- Great view
- Friendly atmosphere
- Professional service
- Nice building
Policies vary by room type and provider.
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Most popular landmarks
- Jaffa Gate 0.5 km
- Tower of David 0.5 km
- Church of the Holy Sepulchre 0.6 km
- Via Dolorosa 0.8 km
- Old City of Jerusalem 0.9 km
- Mount Zion 0.9 km
|Tel Aviv Ben Gurion Intl||40.7 km|
|Tel Aviv Sde Dov||55.9 km|