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The view and the sea.
The manager refused to accept that we had bed bugs in our room. We were bitten all round our elbows multiple times. Even when we could see them stripping the room of all soft furnishings. They were all over the bed and infected our suitcases. They promised to wash everything and returned everything looking like rags even a new dress I hadn’t wore. They did move us to another room which took over two hours and ruined our day Also they insisted, which I refused to, to get the free laundry , what a joke , I had to sigh. A disclaimer. When we left the manager refused to give us his name and called me a liar. I’ve never been so insulted.
Liked the view and food
Sone of the staff, espacially who checked us in was very rude. Room was pathetic. The baby cot was broken. Airconditioner was not working. We had to sleep in heat the entire night. The receptionist was most unhelpful as he could be. We complained 4 times during the night we checked in. Neither did he change the room nor did he provide a fan. After 9 hours of journey, this was the least we expected out of a so called 5 star hotel. The bathroom was pathetic too. Shower was not working. There was some sort of leakage and floor used to get wet. Overall dont understand who gave 5 star rating to the hotel.
This is not a five star or anywhere near close the pullout bed for our son was appalling and he ended up sleeping on the floor the bedrooms need a serious upgrade we had to ask for plugs for sink and bath.
Great views, and superb value for money
The food selection was very limited in the buffet and quite repetitive
The infinity pools were beautiful and the sea views amazing
It was very difficult to get a sunbed by the infinity pools - which is a shame as I would like to have spent some time there
"The Mitsis Summer Palace Beach Hotel in Kardamena is nestled at the foothills of Mount Dikaios and features unobscured views over the Aegean Sea to Nisyros. This luxurious hotel combines well-appointed guest rooms, superb cuisine and an attentive service. There are a full range of sports and leisure facilities as well as great entertainment ensuring clients an unforgettable stay. The hotel has 252 rooms comprising of 52 standard rooms, 104 bungalows and 96 family suites. Each room is luxuriously furnished using materials that add a real personal touch. Guests of all ages can choose between the outdoor seawater swimming pool and the beautiful sand and pebble beach, ideal for families since it is gently sloping. As the hotel is situated on a hillside, access to the beach is via a steep hill or via the hotels lifts.". (* Sorry, this information is not available in the selected language and is shown in EN)
based on 37 reviews
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Most popular landmarks
- Castle Palaio Pyli 3 km
- Kardamena Port 5 km
- The Folklore Museum 5.1 km
- Antimachia Castle 5.2 km
- Tigaki Beach 8.6 km
- Asklepionas 9.6 km