Holiday Inn Express & Suites Knoxville West - Papermill DR

6324 Papermill Drive, Knoxville, TN 37919, United States
+1 865 824 9030

S$ 182+

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Overall guest ratings

8.9/10 Excellent
based on 195 reviews
See all reviews

Review highlights

  • 9.8
  • 9.3
  • 8.9
  • 6.9

Good to know

  • Good accessibility by car
  • Clean hotel facilities
  • Friendly service


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    The newest addition to the Heart of Knoxville, is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are conveniently located to I-75/ I-40 at Exit 383, just a short drive to Downtown Knoxville, the University of Tennessee campus, Knoxville Convention Center, West Town Mall and Turkey Creek Shopping. With our World Class Service and many Knoxville Businesses, Restaurants, Shopping and Attractions minutes from our front door, you'll discover why our guests have selected us as their Preferred Hotel in Knoxville! This state-of-the-art Hotel features special in room amenities such as free high speed Internet access , Microwave and Refrigerator, 47 Flat Panel HDTV and Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our indoor heated swimming pool , business center, wireless Internet access in all public areas and fitness center. Points of Interest Companies: Pilot Corp, Flying J, Team Health & Bush Bros Universities: University of Tennessee, Pellissippi State & Knoxville College Hospitals: UT Medical, Fort Sanders, Parkwest & Mercy Health Partners Local Attractions: West Town Mall, Thompson-Boling Arena, Neyland Stadium, Knoxville Civic Coliseum, Regal Cinemas, Knoxville Zoo, Women's Basketball Hall of Fame, Three Rivers Rambler, Bijou Theatre, Tennessee Theater, Ijams Nature Center & Zuma Fun Center.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Indoor pool
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • No smoking
    • Free Internet
    • Free parking
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    Guest reviews

    Overall rating

    8.9 Excellent
    based on 195 reviews
    • 9.8 "World class service."
    • 9.3 "Awesome vibe."
    • 8.9 "Amenities are good."
    • 8.7 "Breakfast is good."
    • 8.5 "Generally very clean."
    • 6.9 "Rooms are ok."
    • 1.7 "Disappointing internet connection."
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    Overall rating

    9.0 Excellent
    based on 93 reviews
    • 9.7 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Generally very clean."
    • 8.0 "Location is great."
    • 6.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 4.9 "Not very comfortable."

    Overall rating

    9.0 Excellent
    based on 101 reviews
    • 9.7 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.2 "Generally very clean."
    • 6.8 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Good accessibility by car"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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