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Ostoya Palace Hotel

Pilsudskiego 24, 31-109 Krakow, Malopolskie, Poland
+48 124 309 000

S$ 54+

Overall guest ratings

8.2/10 Excellent
based on 383 reviews

Review highlights

  • 9.5
  • 9.1
  • 6.6
  • 5.9

Good to know

  • Friendly service
  • Near city centre
  • Wonderful sightseeing

Nearby

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    About

    Ostoya Palace Hotel offers a great location, putting you within a 15-minute walk of Main Market Square and Wawel Castle. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Rooms at this upscale hotel offer up nice touches like bathrobes and slippers, along with minibars and room service.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 383 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
      5.0 "Beds were acceptable for 50%."
      5.3 "For only 53%, the bathroom was ok."
      6.3 "Only 63% thought the furniture was functional."
    • 6.0 "Food is average."
    • 5.9 "Average comfort."
      7.0 "70% thought rooms were spacious."
      5.0 "Beds were acceptable for 50%."
    • 5.3 "Average value."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 268 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Amenities are good."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
    • 5.7 "Food is average."
    • 5.2 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.0 "Average value."
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    Overall rating

    8.5 Excellent
    based on 84 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.0 "Amenities are good."
      7.7 "77% thought the building was wonderful."
    • 8.0 "Vibe was good."
    • 7.0 "Nice rooms."
      7.6 "76% thought rooms were spacious."
    • 6.4 "Breakfast is mediocre."
    • 6.4 "Average comfort."
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    Overall rating

    8.2 Excellent
    based on 30 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 6.7 "Rooms are ok."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Average comfort."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Near city centre"
    "Wonderful sightseeing"
    data provided by TrustYou

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