Overview

Crossroads Hotel

1, Jalan Raja Muda Abdul Aziz, Kuala Lumpur 50300, Malaysia
+60 326 987 000

S$ 27+

Overall guest ratings

7.3/10 Good
based on 1,504 reviews

Review highlights

  • 8.5
  • 7.1
  • 6.5
  • 6.3

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    Crossroads Hotel features a rooftop terrace and puts you within a 10-minute drive of Petronas Twin Towers and Malaysian Houses of Parliament. Guests will have free perks like WiFi and self parking. Select Comfort beds and LCD TVs are offered in all rooms.

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    Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,504 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.9 "Hotel security was great, thought 79%."
    • 7.1 "Good location."
      10.0 "Near to public transport, according to 100%."
      9.1 "91% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.5 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 6.3 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      5.7 "Cleanliness of the bathroom was average, said 57%."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.5 "Only 55% said the rooms were modern."
      5.5 "For only 55%, the tv was ok."

    Overall rating

    7.1 Good
    based on 586 reviews
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.3 "Good location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% thought it was easy to get to the train station."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.3 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      6.1 "Beds were acceptable for 61%."
    • 4.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      3.5 "65% criticized the small bathroom."
      1.8 "82% had problems with the shower."
      2.7 "73% thought they were poorly maintained."
      4.9 "Air conditioning was criticized by 51%."

    Overall rating

    7.3 Good
    based on 541 reviews
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.4 "Breakfast is mediocre."
    • 6.4 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.0 "Location is acceptable."
    • 5.4 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
      5.7 "Cleanliness of the bathroom was average, said 57%."

    Overall rating

    7.1 Good
    based on 45 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.5 "Good location."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.0 "Rooms are ok."

    Overall rating

    7.5 Good
    based on 330 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 7.4 "Good location."
      10.0 "Near to public transport, according to 100%."
      8.5 "Easily accessible by car, said 85%."
      9.0 "90% liked the proximity to shopping."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.0 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
      6.0 "Beds were acceptable for 60%."
    • 4.8 "Rooms are not good."
      2.1 "79% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      2.9 "71% found problems with the furniture."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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