Value for money
Distance to city centre
|Kuala Lumpur Intl|
Distance to airport
|"Awesome Breakfast and good staff."||(in 114 reviews)|
|"Excellent value for money."||(in 11 reviews)|
|"Delicious breakfast especially Nasi Lemak."||(in 3 reviews)|
|"Swimming pool is extremely poor"||(in 27 reviews)|
|"Bad smell, old furniture, dirty room."||(in 19 reviews)|
|"Was not value for money."||(in 11 reviews)|
|big room||in 342 reviews|
|good location||in 321 reviews|
|hotel staff||in 304 reviews|
|good breakfast||in 248 reviews|
|friendly hotel||in 193 reviews|
|room service||in 115 reviews|
|pool too small||in 113 reviews|
|bed is comfortable||in 86 reviews|
|jalan alor||in 84 reviews|
|need refurbishment||in 64 reviews|
|old need||in 52 reviews|
|value for money||in 51 reviews|
|long time||in 42 reviews|
|bad smell||in 38 reviews|
|clean room||in 27 reviews|
|nasi lemak||in 14 reviews|
|overlooking the golf||in 2 reviews|
|view of the golf course||in 2 reviews|
|nice lobby||in 1 review|
Need improve overall
Location is ok
Room is dirty Bathroom is dirty No towels
Not clean and not comfertable.
This Hotel is Not What it Claims
The hotel is close to Jalan Alor and about a 15 minute walk to Pavillion Mall, Bukit Bintang, and Bar Street.
The facilities of this hotel are completely outdated and in need of serious repair and upgrading to warren the price. The hotel smells of mildew, has old carpets, and all of the fixtures and furniture are worn. The staff tries to help, but they have limited power and can be snippy. We needed a roll away bed and when it finally came to the room (we asked at check in and had to call 2 more times) it had bed bugs and my legs were bitten incessantly over night. Additionally, our room smelled like cigarette smoke even though the hotel insisted it was smoke free. Finally, we needed a taxi to KL Sentra at 2:30 am. We told them well in advance and they wouldn't help. They told me to use GrabCar instead.
1. Friendly staff 2. Cleanliness 3. Convenient, on Pudu, Within walking distance of Bukit Bintang 4. Decent restaurants
1. Pricing Ringgit @3.3 to the USD, 10% overcharge! 2. Weak, slow WiFi, no CAT5 connection. 3. Few TV channels 4. Tiny pool, gym.
The location is good and nearby to bukit bintang
At the time of check in our room was not ready... so we had to wait couple of hours in reception...
Hotel was close to Chinatown, BD Plaza, and other shopping plazas.
Rooms decor was quite old, staff gave wrong information on tours and travel, and the even though we asked for non-smoking room the room still was stinking with the smell.
The hotel was in a good location between Bukit Bintang and China Town.
Breakfast wasn't amazing but did the job. There was no free wireless internet. The free shuttle is pointless. Everything is walking distance anyway.
City location but construction in neighborhood detracted from the convenience of hotel location.
Lack of proper sidewalks getting to and from hotel
only cold water in shower, remote control was broken, no one did anything for these thing when we said to reception when we arrived to hotel
Family room was good!
I was very sick while staying at the Hotel and the staff assisted by getting a Doctor & Nurse to attend me in my room.
The staff were very friendly, helpful and accomodating. I loved their sheets! The food was great and aplenty. We will surely recommend this hotel to our friends and relatives. Location is superb! Near shopping and tourist destinations. Most important of all, we did not miss our Sunday worship because it is just walking distance to the St. Anthony's Church.
The spa faciliy
Despite me booking from 20th July and arriving am 21st, the room was not ready. I specifically requested a smoking room; they put me in a non-smoking room. I booked the room as having free Internet usage; they tried to charge me for Internet usage when I checked out. Despite these, a pleasant hotel and good, friendly staff.
Located in Bukit Bintang, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers 4-star accommodation and a business centre, free Wi-Fi and a 24-hour reception. It also provides luggage storage, meeting rooms and an outdoor pool.
There are a variety of facilities on offer to those staying at the hotel, such as a sauna, a currency exchange and valet parking. In addition, the multilingual staff are available to offer local information.
Each room at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur has a flat-screen TV and all the necessities for a comfortable stay. A mini bar, an in-room safe and ironing facilities can also be found in each.
The hotel's in-house restaurant is an ideal option for those wanting to dine in. Alternatively, there is a large range of international restaurants close by.
Kuala Lumpur's well-known attractions are within close proximity to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, with Sungei Wang Plaza just minutes away. Those staying at the property can also easily visit nearby attractions, including Kuala Lumpur Tower and Stadium Merdeka.
based on 956 reviews
Value for money
Policies vary by room type and provider.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is located at 117 Jalan Pudu in Chinatown, 2.2 km from the centre of Kuala Lumpur. Jalan Alor is the closest landmark to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur.
Check-in time is 15:00 and check-out time is 12:00 at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur.
Yes, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers free Wi-Fi.
No, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur does not offer free parking.
No, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur does not offer free airport shuttle service.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is 16.9 km from Kuala Lumpur Abdul Aziz Shah. Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is 45.1 km from Kuala Lumpur Intl.
No, pets are not allowed at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur.
Yes, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur has a pool on-site.