The Hard Rock, which contains a 5-acre water playground popular with the young and the hip, is within 2 miles of the Las Vegas Strip, Las Vegas Convention Center, and McCarran International Airport.
Horrible staff & experience Pros: It was cheap Cons: Staff is horrible all around - from registration to housekeeping. If you need a cheap stay & can upgrade to the HGH tower do it - otherwise your better off at The Mirage : TI or comparable places.
AveragePros: Pink taco was the only good thingCons: The best was waaaay too soft, lots of stains in the room.
Affordable with nice restaurants Pros: I enjoyed all of the restaurant options and the shopping.Cons: It was very smokey. They need to invest in better smoke eaters.
More of a party hotel Pros: Rooms were very nice.
Bed was very soft and comfy. Cons: Noisy at times. Had a pool party on when we arrived. Mexicans were talking loudly in the hallway in the middle of the night which was annoying.
Hotel staff didn't happy explaining all of the fees such as the resort fee.
Wow!Pros: Excellent value. Service was phenomenal. Truly a pleasure, to feel like you are a rockstar for a week. I didn't leave the place for more than half of my stay. There was no need! It was a blast to spend the afternoons at Rehab beach club and there were some amazing room service options and excellent shopping and dining all on the property. Wish I had more time!
Cons: There was a concert for five hours on Friday at the pool, and you had to get tickets for it and there was restricted access to most of the pool area.
Fuel Up CafePros: The coffee I purchased the two mornings that I stayed at the Hard Rock from the Fuel Up Cafe was the only worthy item speaking on while vacationing here. Best Cafe mocha ever!!! They use Ghirardelli chocolate syrup.Cons: Room was dusty, amenities were not replenished after last occupant. I declined room maid service and yet someone still entered my room to clean it. Water in the shower and sink would not get hot.
Rude staffPros: Very clean. Nice rooms. Bed super comfy Cons: Staff was really rude. Only 2 of the pools were open our entire stay. Will never stay here again.
Great and pool access....Pros: Bedding
Lots of hard bodies Pros: Swimming pools were awesome. Cocktail service at the pool not so good. Cons: Construction in the room next to mine cause them to move me to another room because of the noise the second room had an air conditioner that was broken
Pros: Great pools and relaxing. Cons: Paid for early check in, arrived in room at 10:30 and had an unexpected knock on the door from housekeeping at 3:30. I have never stayed in a hotel that has housekeeping knocking on the door to clean the room 5 hours after the guest arrived! To top it off we got a wake up knock on the door at 0900 the following morning asking when we would b checking out. Checkout time is 1100. What was the purpose of that interruption??
Excellent and beautiful hotelPros: EverythingCons: Nothing