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Flight did not have wifi service. It was experiencing technical difficulties. Definitely and old plane that needs updating.

Flight was delayed but more than 90 minutes. This caused me to miss my available windows for pick-up by a friend. I had to pay $125 for an uber back home from the airport which was an added expense that I had not budgeted for my trip. Staff was friendly.

It was perfect! I've never flown with United before, but I definitely will in the future

They lost my luggage, so, not happy. The crew was nice but my suitcases never made it, still trying to find out what happened!

Flight was delayed 8 times. We were sitting at the airport for 14 hours. We got 2 hours of sleep (if that) on what was not meant to be a red-eye.

The flight attendants were great, I joked with one I can’t remember her name, a blond, really sweet. I thought it was run well very professional. This was great i survived Spirit, I know for which I speak.

My priority checked bag was not loaded on the flight. I had to sit in baggage claim in Las Vegas for 2 1/2 hours waiting for the next flight. All baggage staff were very helpful, tracking showed it as scanned for loading. Nobody told me why it wasn't on my flight.

First class felt like economy, seats were horrible, food was horrible, staff inattentive

The departure was delayed by 1 hour. The seat was comfortable and selection of entertainment is very good.

Overall all good with the flight. Appreciated the extra spacious upper storage for (vertically standing) carry on. Efficient crew, on time departure... What could it be better is the in seat power. No one was working in our row. We were counting on the in seat power to recharge our battery depleted phones. With the dependency we have in our mobile devices nowadays, the availability of in seat power is a must....