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Pros: Clean facilities and polite staff. Made the 14 hour trip much more tolerable.

Cons: More JFK related than anything. 20 minute delay on Yvette tarmac due to gate related issues but that's not the airline's fault.

Pros: Everything

Cons: Less new movies and kids movies

Pros: The crew was very attentive and our seats in Prestige class were very comfortable.

Cons: The entertainment options were meager at best.

Pros: Being on time, food, orderly

Cons: Communication

Pros: The boarding process was easy, less hassle no extra security with lot of hassle

Cons: The seat amenities were below average. 14 hr flight with no power outlets - was surprising

Pros: Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast.

Pros: Fantastic crew members who were very helpful with our infant.

Pros: Got an aisle seat. Got all the meals. Overall a good flight.

Cons: Tim Tams out for self service

Cons: Heating and serving food in plastic containers.

Pros: I like the service in the flight

Cons: Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations

Pros: Perfect

Pros: Crew was terrific. Great service. New aircraft are comfortable too.

Cons: Food. Meals are of poor quality. Bland in taste and rubbery texture.