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Cons: Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic

Pros: The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight.

Cons: The movie selection and meals were not bad, but I've had better on other airlines.

Pros: Typical JAL, nearly everything was fantastic.

Cons: I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.

Pros: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.

Cons: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!

Pros: crew was so kind and lovely with our daughter

Cons: food was fairly rough from Doha and the wine options in economy on all flights were terrible

Pros: Clean, modern planes, on time, good service amd team.

Cons: If they bump me up to First or Business class.... :p

Pros: Crew amazing , cooperative

Cons: Doing great

Pros: Yes

Cons: N/a

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Great airline

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.