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Pros: Cleanliness and more leg room

Cons: Serve the coffee/tea with the breakfast/meal not after.

Pros: Food was great. Service was great.

Pros: The crew was lovely as were the littlebthibgs like slippers.

Cons: The lack of ac control and heat of the cabin wzsnt fun.. the kosher meal was aweful...biggesst and worst thing was mo wifi

Pros: Good selection of entertainment

Cons: The food

Pros: The crew was very nice

Cons: Nothing

Pros: Both flights on time, almost early.

Cons: Comfort is bare-bones, too many fees for everything, food presentation is declining.

Cons: The changes of time and gates were disturbing.

Pros: The crew was great. The flight arrived on time even though there was a mechanical delay.

Pros: crew were late, boarding was impacted, flight was delayed an hour

Pros: Customer service was acceptable

Cons: Flights were cancelled and had to take another airline. Bags were also lost for 5 days!

Pros: Great Crew

Cons: Was a great flight

Pros: Good flight

Cons: Delays

Cons: Punctuality

Pros: The announcements for our flight was not good. When I asked the counter associate "if our flight was on time" she said yes. What she should have said was "yes we're boarding now". We almost missed out flight! Also once we were settled and was able to order our drinks, it took them so long to teturn

Cons: As soon as we got our drinks. We started descending which meant we has to drink fast. It was not enjoyable!

Pros: Left early and arrived early!

Cons: WiFi didn’t work

Pros: Seat good, boarding good

Cons: It was terribly cold, was not even offered snacks, the one steward was chomping on his gum very unprofessional on checking in

Pros: The crew was good, very helpful.

Cons: The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane

Pros: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Cons: The seats were a little uncomfortable but to be expected on long flights.

Pros: the crew was attentive.

Cons: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Pros: The crew was amazing

Cons: Great job

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Pros: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Cons: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Pros: Yes

Cons: Nothing except the airport

Cons: Nothing

Cons: Boarding seems to always take longer than necessary. Why not board passengers in the back of the plane after special status boards?

Pros: Crew

Cons: Difficult time connecting to wifi.

Pros: The crew that checked me and those who were onboard were very helpful and cheerful.

Cons: Better choices of movies on board.

Pros: Good service

Pros: Food, service,

Cons: Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad.

Cons: Movie selection

Cons: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Pros: -

Cons: Entertainment didn’t work, big delay broken seat

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Pros: The AA staff was incredibly nice to us. The facilities our check in at DCA that got us on faster and the staff at CLT very nicely got us on to an earlier flight. They were awesome!

Cons: The entertainment options are great but the interface is annoying and difficult to use. -connecting to the WiFi was wonky -working between the apps and browser page was annoying -rewind/fast forward controls overly sensitive

Pros: Customer service was acceptable

Cons: Flights were cancelled and had to take another airline. Bags were also lost for 5 days!

Pros: Good flight

Pros: Hound crews are helpful in fixing up our seats

Cons: Provide more options for food. There were 2 vegan meals out of 3. Self serve counter provide more seats options and provide change seat function

Pros: Staff were professional and courteous

Cons: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Pros: The crue was great. Food was great

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: The best airline in the world!

Cons: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Cons: Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me.

Cons: My bags were delayed, and ten days later, I still don't have them.

Pros: Seats and crew great boarding was a nightmare

Cons: Better boarding patrol

Pros: Blanks were comfy, staff very friendly and the food was tasty

Cons: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Pros: Seat confort

Cons: 2 hours delayed, even tea has to be paid

Pros: Yes

Cons: Nothing except the airport