Overview

Carlton Hotel

Birkenhead Street, London, WC1H 8BA, United Kingdom
+44 207 916 9697

S$ 121+

Overall guest ratings

6.6/10 Good
based on 3,066 reviews

Review highlights

  • 9.4
  • 7.8
  • 4.9
  • 4.1

Good to know

  • Train station is close

Nearby

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    About

    Located in London City Centre, this hotel is within 1 mi (2 km) of KoKo London, British Library, and University of London. Russell Square and The British Museum are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 3,052 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      7.9 "79% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      7.6 "76% thought the service was very professional."
    • 5.2 "Internet is average."
    • 4.9 "Breakfast is below average."
    • 4.1 "Disappointing food."
      3.3 "67% found the side dishes unedible."
      4.4 "For 56%, the dining experience was not enjoyable."
      3.3 "67% were unsatisified with the snacks."
    • 2.6 "Awful rooms."
      1.7 "83% complained about the bathroom."
      0.7 "93% said rooms were small."
      3.6 "64% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
      0.7 "93% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      1.9 "For 81%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      1.3 "87% thought the tv was sub-standard."
    • 2.0 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 1.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
      0.4 "96% didn't like the unstylish hotel."
      0.5 "95% criticized the plain hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall rating

    6.5 Good
    based on 1,068 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.1 "81% liked the proximity to sightseeing."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.2 "Internet is average."
    • 5.0 "Breakfast is mediocre."
    • 4.1 "Disappointing food."
      3.3 "67% said the pork dishes didn't taste good."
    • 2.2 "Awful rooms."
      0.7 "93% said rooms were small."
      1.2 "88% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
      0.5 "95% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      1.4 "86% found problems with the furniture."
      3.4 "66% said the bathroom was dirty."
      2.0 "For 80%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      1.1 "89% thought the tv was sub-standard."
    • 1.9 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 1.9 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      0.6 "94% criticized the plain hotel."
      0.7 "93% didn't like the unstylish hotel."
    • 1.5 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      0.9 "91% didn't like the architecture."
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    Overall rating

    6.3 Good
    based on 976 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 5.3 "Internet is average."
    • 5.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 4.1 "Breakfast is below average."
    • 4.1 "Disappointing food."
    • 2.1 "Awful rooms."
      0.6 "94% said rooms were small."
      1.6 "84% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      1.1 "89% thought they were poorly maintained."
      3.7 "63% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      1.0 "Air conditioning was criticized by 90%."
      1.6 "For 84%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      1.1 "89% thought the tv was sub-standard."
    • 2.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
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    Overall rating

    6.7 Good
    based on 1,007 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 4.4 "Disappointing food."
    • 3.3 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.9 "91% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
      3.5 "65% said the bathroom was dirty."
      0.4 "96% criticized the small bathroom."
      1.4 "86% found problems with the furniture."
      0.9 "Air conditioning was criticized by 91%."
      1.8 "For 82%, the rooms looked old."
    • 2.7 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      0.6 "94% didn't like the architecture."
      2.6 "For 74%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
    • 1.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      0.3 "97% didn't like the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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