Overview

Novotel London Excel
Top Luxury Hotel

7 Western Gateway, London, E16 1AA, United Kingdom
+44 207 660 0677

S$ 136+

Overall guest ratings

8.4/10 Excellent
based on 2,380 reviews

Review highlights

  • 9.5
  • 8.8
  • 8.7
  • 7.5

Good to know

  • Comfortable beds
  • Clean rooms
  • Nice building
  • Great reception

Nearby

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    About

    Discover the Docklands during your stay at Novotel London ExCel. A London hotel near the O2 Arena, Canary Wharf and London City Airport. Admire the views of Victoria Dock from the Upper Deck restaurant and bar. Ideal venue for business with fully equipped meeting rooms. Sauna and hammam available: take the time to relax at Novotel.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Game room
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,380 reviews
    • 9.5 "Internet works perfectly."
      9.2 "92% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.5 "85% liked the proximity to shopping."
      7.4 "Good access to the airport, said 74%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Easily accessible by car, said 78%."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 8.7 "Great service."
      8.1 "81% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.7 "Only 67% said rooms were big enough."
      7.0 "70% liked the big bathroom."

    Overall rating

    8.5 Excellent
    based on 714 reviews
    • 9.4 "Internet works perfectly."
    • 8.9 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      8.2 "82% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.3 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      7.1 "71% said rooms were clean."
      7.4 "74% thought rooms were spacious."
      7.6 "76% enjoyed the shower."
    • 7.2 "Good breakfast."

    Overall rating

    8.6 Excellent
    based on 1,166 reviews
    • 9.0 "World class service."
      8.4 "84% thought the service was very professional."
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.8 "Good access to the airport, said 78%."
    • 7.7 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.4 "For only 54%, the bathroom was ok."
      6.5 "Only 65% said the rooms were modern."
    • 6.5 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      7.0 "70% thought it was pleasantly quiet."

    Overall rating

    7.9 Good
    based on 214 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.6 "Location is great."
    • 8.0 "Vibe was good."
      7.6 "76% thought, the hotel was modern."
    • 7.1 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
    • 6.7 "Food is average."

    Overall rating

    8.1 Excellent
    based on 285 reviews
    • 8.6 "Location is great."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.7 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.8 "Only 68% said rooms were big enough."
      5.8 "Only 58% said the rooms were modern."
    • 6.6 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      6.3 "For only 63%, the noise level was all right."
    • 5.9 "Average value."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Nice building"
    "Great reception"
    data provided by TrustYou

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