Overview

Plaza Hotel

53 Shepherds Bush Road, London, W6 7LU, United Kingdom
+44 207 602 3218

S$ 88+

Overall guest ratings

6.1/10 Good
based on 493 reviews

Review highlights

  • 8.8
  • 8.5
  • 3.9
  • 3.1

Nearby

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    About

    Located in Hammersmith, this guesthouse is within 2 mi (3 km) of Hammersmith Apollo, Westfield London Shopping Centre, and Portobello Road Market. Royal Albert Hall and Kensington Palace are also within 3 mi (5 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • No smoking
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    based on 493 reviews
    • 8.8 "Good value."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 5.2 "Breakfast is mediocre."
    • 3.9 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      1.9 "81% said rooms were dirty."
      3.1 "69% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      2.9 "71% had problems with the shower."
      3.4 "66% said rooms were small."
      2.9 "For 71%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
      3.9 "61% thought the tv was sub-standard."
      2.8 "72% were disappointed with the minibar."
    • 1.9 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      0.8 "92% thought it was rather dirty."
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    Overall rating

    5.8 OK
    based on 207 reviews
    • 8.8 "Good value."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
      9.5 "Near to public transport, according to 95%."
    • 5.2 "Breakfast is mediocre."
    • 3.1 "Awful rooms."
      1.7 "83% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.1 "79% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
    • 2.6 "Horrible vibe."
      3.0 "70% criticized the unstylish hotel."
    • 1.7 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      0.7 "93% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
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    Overall rating

    6.0 OK
    based on 231 reviews
    • 8.8 "Good value."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.5 "Location is great."
      9.8 "Near to public transport, according to 98%."
    • 4.9 "Breakfast is below average."
    • 2.8 "Awful rooms."
      3.0 "70% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      3.3 "67% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      2.7 "73% had problems with the shower."
      2.7 "For 73%, the rooms looked old."
      2.1 "79% said the bathroom was dirty."
      3.7 "63% said rooms were small."
    • 2.6 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
    • 2.0 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      0.9 "91% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
    View all review categories

    Overall rating

    5.9 OK
    based on 54 reviews
    • 8.9 "Good value."
    • 8.5 "Great service."
    • 2.8 "Awful rooms."
      1.8 "82% said rooms were dirty."
      1.6 "84% thought they were poorly maintained."
      3.4 "66% complained about the bathroom."
      3.1 "69% had problems with the shower."
      2.4 "76% found problems with the furniture."
    • 2.6 "Horrible vibe."
    • 2.1 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
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