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Shaftesbury Suites London Marble Arch
Top City Hotel

41 Great Cumberland Place, London, W1H 7LG, United Kingdom
+44 207 258 7542

S$ 183+

Overall guest ratings

8.0/10 Good
based on 856 reviews

Review highlights

  • 10.0
  • 9.8
  • 8.1
  • 4.0

Nearby

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    About

    With a stay at The Shaftesbury Marble Arch Suites, you'll be centrally located in London, minutes from Marble Arch and Selfridges. This hotel is close to Harrods and Buckingham Palace.

    Rooms

    Make yourself at home in one of the 15 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk.

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    Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Laundry facilities
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 856 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 5.3 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.2 "For only 62%, the bathroom was ok."
      6.3 "Only 63% thought the shower was ok."
    • 4.0 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 1.6 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 1.0 "Bar is disappointing."
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    Overall rating

    8.3 Excellent
    based on 402 reviews
    • 10.0 "Internet works perfectly."
    • 9.9 "Terrific location."
      9.8 "Near to public transport, according to 98%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 5.4 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.2 "Only 62% thought the shower was ok."
      5.2 "52% thought the bathroom was big enough."
    • 4.2 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.7 "63% thought it was too noisy."
    • 1.6 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.9 Good
    based on 196 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.1 "Vibe was decent."
    • 5.5 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
    • 4.2 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.5 "55% thought it was too noisy."
    • 1.6 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.1 Good
    based on 8 reviews
    • 7.6 "Good service."
    • 4.7 "Rooms are not good."
    • 3.4 "Not very comfortable."

    Overall rating

    7.7 Good
    based on 248 reviews
    • 9.8 "Terrific location."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.8 "Average value."
    • 5.6 "Food is average."
    • 4.6 "Rooms are not good."
      2.7 "73% said rooms were small."
    • 3.8 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.6 "64% thought it was too noisy."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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