Overview

Shaftesbury Suites London Marble Arch
Top City Hotel

41 Great Cumberland Place, London, W1H 7LG, United Kingdom
+44 207 258 7542

S$ 220+

Overall guest ratings

8.0/10 Good
based on 872 reviews

Review highlights

  • 10.0
  • 9.8
  • 8.1
  • 4.0

Good to know

  • Friendly service
  • Clean rooms

Nearby

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    About

    Located in Marylebone, this hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 856 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 5.3 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.2 "For only 62%, the bathroom was ok."
      6.3 "Only 63% thought the shower was ok."
    • 4.0 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 1.6 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 1.0 "Bar is disappointing."
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    Overall rating

    8.3 Excellent
    based on 402 reviews
    • 10.0 "Internet works perfectly."
    • 9.9 "Terrific location."
      9.8 "Near to public transport, according to 98%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 5.4 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.2 "Only 62% thought the shower was ok."
      5.2 "52% thought the bathroom was big enough."
    • 4.2 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.7 "63% thought it was too noisy."
    • 1.6 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    7.9 Good
    based on 196 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.1 "Vibe was decent."
    • 5.5 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
    • 4.2 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.5 "55% thought it was too noisy."
    • 1.6 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    7.1 Good
    based on 8 reviews
    • 7.6 "Good service."
    • 4.7 "Rooms are not good."
    • 3.4 "Not very comfortable."

    Overall rating

    7.7 Good
    based on 248 reviews
    • 9.8 "Terrific location."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.8 "Average value."
    • 5.6 "Food is average."
    • 4.6 "Rooms are not good."
      2.7 "73% said rooms were small."
    • 3.8 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.6 "64% thought it was too noisy."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Clean rooms"
    data provided by TrustYou

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