Overview

The Kensington Hotel

109-113 Queens Gate, London, SW7 5LR, United Kingdom
+44 207 589 6300

S$ 326+

Overall guest ratings

8.8/10 Excellent
based on 1,368 reviews

Review highlights

  • 9.8
  • 9.3
  • 6.4
  • 5.3

Good to know

  • Pleasant entrance area
  • Friendly service
  • Friendly atmosphere

Nearby

    show all

    About

    Located in South Kensington, this luxury hotel is within a 15-minute walk of Natural History Museum, Royal Albert Hall, and Imperial College London. Harrods and Kensington Palace are also within 1 mi (2 km).

    Less show all
    Expedia

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Parking
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    based on 1,368 reviews
    • 9.8 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "City centre within easy reach, said 80%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
      9.4 "94% enjoyed the lobby entrance."
      8.7 "87% thought the hotel was luxurious."
    • 9.2 "Incredible bar."
      8.8 "Delicious alcoholic drinks, according to 88%."
      7.1 "Lovely bar service, according to 71%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
      7.1 "Lovely bar service, according to 71%."
    • 8.9 "Food is delicious."
      9.0 "90% loved the menu selection."
      9.2 "Yummy desserts, said 92%."
    • 6.4 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.3 "Average value."
    • 5.0 "Rooms are ok."
      1.2 "88% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.4 "86% criticized the small bathroom."
      1.7 "83% thought they were poorly maintained."
    • 3.4 "Not very comfortable."
      1.2 "88% said rooms were small."
      1.4 "86% criticized the small bathroom."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 889 reviews
    • 9.6 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 9.3 "Awesome vibe."
      9.7 "97% said it was a stylish hotel."
      9.7 "97% enjoyed the friendly atmosphere."
      9.5 "95% enjoyed the lobby entrance."
    • 9.1 "Incredible bar."
    • 8.9 "Food is delicious."
      8.8 "88% loved the menu selection."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 5.4 "Average value."
    • 4.3 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.4 "86% criticized the small bathroom."
      1.6 "84% thought they were poorly maintained."
    • 3.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      1.4 "86% criticized the small bathroom."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 232 reviews
    • 9.8 "Terrific location."
    • 9.3 "Awesome vibe."
      9.8 "98% said it was a stylish hotel."
      9.5 "95% enjoyed the lobby entrance."
      9.8 "98% enjoyed the friendly atmosphere."
    • 8.9 "Food is delicious."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.5 "95% enjoyed the lobby entrance."
    • 6.7 "Breakfast is mediocre."
    • 4.8 "Value below average."
    • 3.9 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.1 "59% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
    • 2.9 "Quite uncomfortable."
      1.1 "89% said rooms were small."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 68 reviews
    • 9.8 "Terrific location."
    • 9.1 "Awesome vibe."
    • 9.0 "World class service."
    • 7.1 "Good breakfast."
    • 5.3 "Rooms are ok."
    • 3.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."

    Overall rating

    8.4 Excellent
    based on 177 reviews
    • 9.8 "Terrific location."
    • 9.2 "Awesome vibe."
      9.5 "95% said it was a stylish hotel."
      9.8 "98% enjoyed the friendly atmosphere."
      9.5 "95% enjoyed the lobby entrance."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.9 "Food is delicious."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.5 "95% enjoyed the lobby entrance."
    • 5.3 "Average value."
    • 4.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      4.2 "58% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
    • 3.3 "Not very comfortable."
      1.2 "88% said rooms were small."
      1.2 "88% criticized the small bathroom."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant entrance area"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    south kensington
    south kensington
    accessible outlets
    request an early
    size closet
    hotel room
    tiny rooms
    beautiful hotel
    value great hotel
    closet area
    cleaning was sometimes late
    minuscule
    More
    Photos
    Map

    Map