Overview

Thistle Kensington Gardens

104 Bayswater Road, London, W2 3HL, United Kingdom
+44 871 376 9024

S$ 201+

Overall guest ratings

8.0/10 Good
based on 2,906 reviews

Review highlights

  • 9.6
  • 8.6
  • 8.6
  • 5.2

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Thistle Kensington Gardens puts you in a great location, within just a 10-minute walk of Kensington Gardens and Kensington Palace. For a bite to eat, guests can check out The Brasserie, which is open for breakfast, lunch, and dinner and offers garden views. There's also a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 2,859 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Easily accessible by car, said 100%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 5.7 "Internet is average."
    • 5.2 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.8 "Only 68% thought the shower was ok."
      5.9 "Only 59% said the rooms were modern."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 5.2 "Bar is ok."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
      3.6 "64% thought the facilities needed updating."
    • 4.1 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.1 "69% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
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    Overall rating

    8.2 Excellent
    based on 1,572 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 5.9 "Internet is average."
    • 5.2 "Bar is ok."
    • 5.1 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      7.0 "70% enjoyed the shower."
      6.4 "Only 64% said the rooms were modern."
      7.0 "70% said the bathroom was clean."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      2.6 "For 74%, the lobby entrance was sub-standard."
      4.1 "59% thought the facilities needed updating."
    • 3.7 "Not very comfortable."
      2.2 "78% said rooms were small."
      2.7 "73% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
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    Overall rating

    8.1 Excellent
    based on 800 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Breakfast is good."
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 5.8 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 5.6 "Internet is average."
    • 5.0 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.8 "Only 68% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      5.1 "Only 51% said the rooms were modern."
      6.3 "Only 63% thought the shower was ok."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    • 4.7 "Not very comfortable."
      2.9 "71% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
      2.9 "71% criticized the small bathroom."
    View all review categories

    Overall rating

    7.2 Good
    based on 57 reviews
    • 9.5 "Terrific location."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 7.8 "Good cleanliness."
    • 5.5 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.6 "74% said rooms were small."

    Overall rating

    7.8 Good
    based on 428 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 6.1 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.2 "Bar is ok."
    • 5.0 "Rooms are ok."
      1.9 "81% said rooms were small."
      2.2 "78% found problems with the furniture."
      1.0 "90% thought they were poorly maintained."
      0.6 "94% were disappointed with the minibar."
      0.9 "Air conditioning was criticized by 91%."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.1 "Not very comfortable."
      1.9 "81% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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