Overview

Petit Palace Arenal

C/ Arenal 16, 28013 Madrid, Madrid, Spain
+34 915 644 355

S$ 121+

Overall guest ratings

8.3/10 Excellent
based on 3,885 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.2
  • 6.8

Good to know

  • Clean rooms
  • Friendly service

Nearby

    show all

    About

    The Petit Palace Arenal Madrid Hotel is a hotel in the centre of Madrid perfect for romantic tripd and family holidays. Carefully refurbished in 2012, it offers the best quality and comfort.

    Enjoy a modern hotel between la Puerta del Sol and the Opera, with personal attention and exclusive services: free Wifi, in-room computer, press, breakfasts.

    Less More
    Petit Palace Arenal

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Bicycle hire
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Room service
    Less More
    Reviews

    Guest reviews of Petit Palace Arenal

    Overall rating

    8.3 Excellent
    based on 3,885 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      9.3 "Management was excellent, said 93%."
      7.2 "Hotel security was great, thought 72%."
    • 8.8 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 7.6 "Tasty food."
      10.0 "100% loved the menu selection."
      7.1 "71% loved the dining experience."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% were happy with the price."
    • 6.8 "Average value."
    • 5.6 "Rooms are ok."
      6.6 "66% thought the bathroom was big enough."
      6.1 "Only 61% said the rooms were modern."
    • 2.6 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    based on 2,020 reviews
    • 9.2 "Excellent breakfast."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 7.8 "Tasty food."
      10.0 "Yummy desserts, said 100%."
    • 6.5 "Average value."
    • 5.1 "Rooms are ok."
      5.1 "51% said the view was so-so."
      6.0 "60% thought the bathroom was big enough."
      6.4 "Only 64% said the rooms were modern."
    • 4.5 "Not very comfortable."
      3.3 "67% said rooms were small."
      3.5 "65% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    • 2.5 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 1,398 reviews
    • 9.3 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.6 "66% thought the bathroom was big enough."
      5.9 "Only 59% said the rooms were modern."
    • 5.5 "Average comfort."
      6.6 "66% thought the bathroom was big enough."
    • 2.8 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    based on 466 reviews
    • 9.3 "Excellent breakfast."
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 6.6 "Average value."
    • 6.1 "Rooms are ok."
    • 5.5 "Average comfort."
    • 2.4 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close