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Distance to airport
|"Perfect location and friendly staff!"||(in 176 reviews)|
|"Very cooperative, friendly and helpful staff"||(in 120 reviews)|
|"Lovely comfortable and quiet room."||(in 95 reviews)|
|"Very bad noise isolation"||(in 12 reviews)|
|"The hotel room smelt absolutely horrible."||(in 49 reviews)|
|"The bathroom had a very unpleasant smell."||(in 13 reviews)|
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Location, asked for interior room high off the street and the noise wasn't a problem
There was a musty smell
The location is really good!!
Yhe staff look always to be tired and do not give attention to the guest.
Great place for getting around in the city. Had plenty of room for 6 people with two bathrooms. Great value for money! The breakfast was great, too!
The location of the hotel is good that it is closed to Sol metro / train station. However, there are many other hotels available at that area.
1) furniture&facilities are old; sliding doors of carbinet & bath can't open/close properly. 2) Hotel staff tidy up the hotel room everyday but not change the bed sheet and towels. At my arrival day, one bath towel is still wet at hotel room. 3) We are assigned to a room without computer. After request, hotel staff re-assigned another room for us with computer available. However, we can't open the room door and we returned back to the receiption and ask for help. We on and off tried opening the door and returned to reception repeatly. Finally, we found that the door lock actually can't function properly. So, we requested to change back to the first room even without computer. The staff are then black-faced.
the location was great near the big place del sol .... shopping and restaurants are very close
With a stay at Petit Palace Arenal, you'll be centrally located in Madrid, steps from Joy Madrid and Puerta del Sol. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
based on 2,342 reviews
Value for money
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Reviews about Petit Palace Arenal
Most popular landmarks
- Plaza Mayor 186 m
- Puerta del Sol 249 m
- Mercado de San Miguel 307 m
- El Oso y el Madroño 324 m
- Plaza de la Villa 0.4 km
- Plaza de Oriente 0.5 km