Overview

Petit Palace Opera

C/ Arenal 16, 28013 Madrid, Madrid, Spain
+34 915 644 355

S$ 139+

Overall guest ratings

8.3/10 Excellent
based on 3,932 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.3
  • 5.6

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    The Petit Palace Opera Madrid Hotel is a hotel in the centre of Madrid perfect for romantic tripd and family holidays. Carefully refurbished in 2012, it offers the best quality and comfort.

    Enjoy a modern hotel between la Puerta del Sol and the Opera, with personal attention and exclusive services: free Wifi, in-room computer, press, breakfasts.

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    Petit Palace Opera

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 3,932 reviews
    • 9.3 "Excellent breakfast."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      9.5 "Management was excellent, said 95%."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
    • 8.6 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.4 "Food is delicious."
      10.0 "100% loved the menu selection."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% were happy with the price."
    • 5.6 "Rooms are ok."
      6.3 "63% thought the bathroom was big enough."
      6.9 "Only 69% said the rooms were modern."
    • 2.8 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 2,044 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "City centre within easy reach, said 98%."
    • 9.1 "Excellent breakfast."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 8.5 "Very nice wellness & sports facilities."
    • 8.5 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 6.6 "Average value."
    • 5.2 "Rooms are ok."
      5.2 "52% said the view was so-so."
      6.0 "60% thought the bathroom was big enough."
    • 4.7 "Not very comfortable."
      3.5 "65% said rooms were small."
      3.6 "64% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 2.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,494 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.1 "Food is delicious."
    • 6.8 "Average value."
    • 5.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.4 "64% thought the bathroom was big enough."
      6.6 "Only 66% said the rooms were modern."
    • 5.4 "Average comfort."
      6.4 "64% thought the bathroom was big enough."
    • 2.8 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 393 reviews
    • 9.3 "Terrific location."
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 5.8 "Rooms are ok."
    • 5.2 "Average comfort."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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