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The Merchants Hotel

31 Back Piccadilly Street, Manchester, M1 1HP, United Kingdom
+44 161 236 2939

S$ 33+

Overall guest ratings

5.7/10 OK
based on 1,476 reviews

Review highlights

  • 9.4
  • 7.5
  • 4.6
  • 3.6

Nearby

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    based on 1,476 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.0 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
    • 3.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    • 2.8 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      1.1 "89% thought it was too noisy."
      2.3 "77% said rooms were small."
      2.5 "75% criticized the small bathroom."
    • 2.3 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
      0.9 "For 91%, the lobby entrance was sub-standard."
      0.5 "95% didn't like the unstylish hotel."
      2.9 "71% criticized the plain hotel."
    • 1.9 "Awful rooms."
      1.3 "87% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      0.4 "96% thought the tv was sub-standard."
      1.2 "88% had problems with the shower."
      0.3 "97% found problems with the furniture."
      2.3 "77% said rooms were small."
      3.1 "69% said the bathroom was dirty."
      2.6 "For 74%, the rooms looked old."
      2.5 "75% criticized the small bathroom."
      1.3 "87% were unhappy with the view."
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    Overall rating

    5.7 OK
    based on 501 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.3 "Breakfast is mediocre."
    • 4.1 "Disappointing food."
    • 3.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
      2.4 "76% thought it was rather dirty."
    • 2.6 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      1.0 "90% thought it was too noisy."
      2.0 "80% said rooms were small."
    • 2.6 "Horrible vibe."
      3.0 "70% criticized the unstylish hotel."
    • 1.8 "Awful rooms."
      3.3 "67% didn't like the uncomfortable beds."
      1.0 "90% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      0.2 "98% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      2.9 "71% said the bathroom was dirty."
      1.1 "89% had problems with the shower."
      2.0 "80% said rooms were small."
    View all review categories

    Overall rating

    6.0 OK
    based on 59 reviews
    • 9.5 "Terrific location."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 2.9 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
    • 1.8 "Awful rooms."
      1.2 "88% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."

    Overall rating

    5.7 OK
    based on 915 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      8.1 "81% liked the proximity to shopping."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 5.1 "Breakfast is mediocre."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
      2.7 "73% thought it was rather dirty."
    • 2.8 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      1.2 "88% thought it was too noisy."
      2.3 "77% said rooms were small."
      2.4 "76% criticized the small bathroom."
    • 2.3 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
      1.2 "For 88%, the lobby entrance was sub-standard."
      0.6 "94% didn't like the unstylish hotel."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.2 "For 88%, the lobby entrance was sub-standard."
      1.9 "81% thought the facilities needed updating."
      0.4 "96% complained about the elevator."
    • 1.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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