Overview

The Heritage Hotel Manila

Roxas Boulevard cor edsa Pasay City, Manila 1300, Philippines
+63 2854 8888

S$ 88+

Overall guest ratings

7.5/10 Good
based on 3,854 reviews

Review highlights

  • 9.2
  • 8.0
  • 4.9
  • 4.7

Good to know

  • Great shopping
  • Good access to airport

Nearby

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    About

    Set at the crossroads of Roxas Boulevard and just minutes away from domestic and international airports, the Heritage Hotel Manila is a five-star deluxe Manila hotel.

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    The Heritage Hotel Manila

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Pool table
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Free valet parking
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    based on 3,854 reviews
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
      7.0 "Easily accessible by car, said 70%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      7.9 "City centre within easy reach, said 79%."
      8.2 "Great parking, according to 82%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
      9.3 "Hotel security was great, thought 93%."
      7.1 "71% were happy with the room service."
      10.0 "100% said the recreation staff was great."
    • 7.0 "Good breakfast."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.3 "Rooms are ok."
      6.7 "67% thought the bathroom was big enough."
      6.9 "For only 69%, the tv was ok."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      3.2 "Dirty pool, said 68%."
    • 4.7 "Bar is not good."
      3.8 "62% said beverages were too expensive."
    • 4.4 "Internet is poor."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      2.5 "75% found the grounds unpleasant."
    • 2.9 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 1,387 reviews
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
      8.5 "Great parking, according to 85%."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
    • 6.9 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.3 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 5.2 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
      5.9 "59% thought it was adequately priced."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 4.7 "Bar is not good."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 963 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
    • 7.0 "Good breakfast."
    • 5.8 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
      6.1 "61% thought it was adequately priced."
    • 4.6 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      2.3 "Air conditioning was criticized by 77%."
      2.0 "80% had problems with the shower."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 3.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 655 reviews
    • 8.7 "Location is great."
      9.9 "Good access to the airport, said 99%."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.9 "Average value."
      6.3 "63% thought it was adequately priced."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.9 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    based on 847 reviews
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.6 "Bar is not good."
    • 4.1 "Internet is poor."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.6 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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