Overview

Hotel Casa del Balam

Calle 60 # 488 x 57 Colonia Centro, 97000 Merida, YU, Mexico
+52 999 924 2150

S$ 95+

Overall guest ratings

8.5/10 Excellent
based on 430 reviews

Review highlights

  • 9.6
  • 9.1
  • 6.2
  • 4.7

Good to know

  • Friendly service
  • Spacious rooms
  • Accessible parking

Nearby

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    About

    Adjacent to a golf course, Hotel Casa del Balam is a great choice for a stay in Merida. Guests can indulge in massages and enjoy fusion cuisine at Bistrola 57, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this Colonial hotel offer minibars and room service.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 430 reviews
    • 9.6 "Terrific location."
      9.9 "Great parking, according to 99%."
      10.0 "100% thought parking was inexpensive."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 6.2 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.0 "Only 50% thought the furniture was functional."
    • 5.8 "Vibe was decent."
    • 4.7 "Breakfast is below average."
      2.5 "75% said the breakfast was too expensive."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."

    Overall rating

    8.5 Excellent
    based on 292 reviews
    • 9.6 "Terrific location."
      9.9 "Great parking, according to 99%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 5.7 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 5.6 "Vibe was decent."
    • 4.7 "Breakfast is below average."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    based on 116 reviews
    • 9.6 "Terrific location."
      9.8 "Great parking, according to 98%."
      9.8 "City centre within easy reach, said 98%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.7 "Good amenities."
      7.5 "75% thought the building was wonderful."
      8.7 "87% found the grounds to be nice."
    • 6.1 "Rooms are ok."
    • 5.8 "Vibe was decent."
    • 4.7 "Breakfast is below average."
    • 2.8 "Disappointing internet connection."
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    Overall rating

    8.3 Excellent
    based on 21 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
    • 5.8 "Rooms are ok."
    • 4.9 "Breakfast is below average."
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Accessible parking"
    data provided by TrustYou

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