Hotel Casa del Balam

Calle 60 # 488 x 57 Colonia Centro, 97000 Merida, YU, Mexico
+52 999 924 2150

S$ 92+

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Overall guest ratings

8.4/10 Excellent
based on 352 reviews

Review highlights

  • 9.6
  • 8.8
  • 8.3
  • 4.2

Good to know

  • Friendly service
  • Accessible parking


    show all


    This beautiful colonial hotel locates only 2 blocks away from Mérida’s downtown area. You can find a wide range of cafés, hand craft shops, markets, museums and galleries within a 5-minute walk. It's also one of the oldest and most distinguished lodging places in Merida and the Yucatan Peninsula. It started operations in 1970 incorporating facets of the original home of Mr. Fernando Barbachano Peón, pioneer of Tourism in Mexico. His daughter, Ms. Carmen Barbachano Gómez Rul who was also involved on the family business, left the original façade and selected the name of “Casa del Balam” (Mayan words for “house of the jaguar”, to honor his father nickname “balam” due to his visionary sharp business mind.

    The hotel has a unique traditional Yucatecan home ambiance with a flair for the eclectic, its tranquil elegance welcomes guests as they walk through its original stone doorway. Antique Carrara black and white marble floors and Moorish arches frame the fountain central garden, antique furniture and pre-Columbian Mayan Art are found in every corner.

    Our rooms are equipped with central air conditioning, phone, flat tv's with cable, mini bar, bath and/or shower, hair blow dryers and double paned windows that help reduce the city's noise. We also have an outdoor swimming pool, elevators a french-italian Bistro with bar and a new bussiness center. Free parking and wi-fi are also available.

    Less More Hotel Casa del Balam


    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Designated smoking area
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.4 Excellent
    based on 352 reviews
    • 9.6 "Terrific location."
    • 8.8 "Great service."
    • 8.3 "Pool is good."
    • 5.5 "Vibe was decent."
    • 5.0 "Rooms are ok."
    • 4.2 "Breakfast is below average."
    • 3.7 "Internet is poor."
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    Overall rating

    8.5 Excellent
    based on 197 reviews
    • 9.6 "Terrific location."
      9.7 "Great parking, according to 97%."
      10.0 "100% thought parking was inexpensive."
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.7 "Vibe was decent."
    • 4.8 "Rooms are not good."
      0.5 "For 95%, the rooms looked old."
      4.5 "55% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
    • 4.3 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    based on 126 reviews
    • 9.6 "Terrific location."
      9.4 "Great parking, according to 94%."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.2 "Pool is good."
    • 7.1 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 5.1 "Rooms are ok."
    • 4.3 "Breakfast is below average."
    • 3.9 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 28 reviews
    • 9.6 "Terrific location."
    • 9.0 "World class service."
    • 5.3 "Vibe was decent."
    • 4.5 "Rooms are not good."
    Good to know
    "Friendly service"
    "Accessible parking"
    data provided by TrustYou

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