Hotel Santiago

Calle 62 No 464, 97000 Mérida, Yucatan, Mexico
+52 999 923 2033

rate per night


based on 1,709 reviews
Hotel Santiago - Mérida, Yucatan, Mexico
Compare vs KAYAK |

Provider Nightly total
KAYAK S$ 43 S$ 58

Good to know

Distance to city centre 0.9 km
Location rating 8.9
Nearest airport Mérida Rejon
Distance to airport 5.2 km



Double rooms

S$ 43+

Bed type
Nightly base price
Double bed
S$ 43 per night

Standard rooms

S$ 58+

Bed type
Nightly base price
S$ 58 per night




Traveller rating


Time of year

Traveller type

Show reviews that mention

ado bus station in 16 reviews
bad smell in 13 reviews
blocks away in 13 reviews
good staff in 63 reviews
great location in 127 reviews
great value in 30 reviews
heart of the city in 18 reviews
main plaza in 22 reviews
merida in 7 reviews
mexico in 7 reviews
pool swimming in 16 reviews
poor breakfast in 84 reviews
room had no window in 83 reviews
rooms are very small in 8 reviews
water pressure in 88 reviews
weak coffee in 20 reviews
white bread in 18 reviews
wifi only worked in 19 reviews
  • Excellent
    Feb 2020

    No water for 24 hrs

  • Poor
    Feb 2020

    This hotel was terrible! It is a budget-oriented type of accommodation so I expected only the basics to be fulfilled but the state of disrepair, malfunctioning management and poor service I have been subjected to as a guest exceeded my imagination. I had to change my room three times because the locks don't work, woken up in the middle of the night by terrifying noise of a water boiler just behind my room, most basic facilities such as lighting and curtains were broken, the staff was trying to solve the problems but the entire house is run inefficiently and with little care for the guests.

  • Good
    Feb 2020

    The location is very central, the workers friendly and the rooms very clean & with air conditioning. The building is very nice and well preserved.

    The breakfast was not good. No fruit, no yoghurt, no cheese. It could be much better. The swimming pool was not clean nor big enough to swim, more like a lake.

  • Mediocre
    Feb 2020

    Location is good

    The overall facilities where really dirty. The first day we got a really dirty room, including a big dead cockroach next to the bed, about 10 dead mosquitoes on our bed, another 10 on the headboard and a full wall covered with bugs. They gave us another room which was fine, but with broken air conditioning (they fixed it). The place claims to offer breakfast, but it was only white bread and cereals with coffee, which is not working all the time. The patio for breakfast is packed with bees, making it impossible to have a coffee, so we ended up going out for coffee in Centro de Merida every morning. We booked the hotel because of the pool, but we came to see a dirty fountain full of leaves all the time. Of course no one uses it.

  • Okay
    Feb 2020

    It was clean, friendly, and in a good location

    The seating was poor and uncomfortable in the dinning area. It was very limited anywhere else with broken chairs and a lack of them. There was a nice small roof top but no place to sit and mostly ignored. Breakfast was basic and very slow to be put out. Even the dishes were scarce and you often had to wait for a glass, cup, or bowel to be washed. Rooms are spartan with no furniture not even a chair and the water system is ify with only cold water in the sink. The beds were comfortable and clean.

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With a stay at Hotel Santiago Trinidad, you'll be centrally located in Mérida, just a 5-minute walk from Plaza Grande and 11 minutes by foot from Paseo de Montejo. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

7.3 Good

based on 1,709 reviews









Check in


Check out



Policies vary by room type and provider.


Complimentary breakfast
Free Wi-Fi
Outdoor pool
24-hour front desk
Designated smoking area
Storage available
Non-smoking rooms available
Concierge service
Cable or satellite TV
Pets not allowed
Parking (surcharge)
Room service

FAQs when booking at Hotel Santiago

Where is Hotel Santiago located?

Hotel Santiago is located at Calle 62 No 464, 0.9 km from the centre of Mérida. Teatro Peón Contreras is the closest landmark to Hotel Santiago.

When is check-in time and check-out time at Hotel Santiago?

Check-in time is 13:00 and check-out time is 12:00 at Hotel Santiago.

Does Hotel Santiago offer free Wi-Fi?

Yes, Hotel Santiago offers free Wi-Fi.

Does Hotel Santiago offer free parking?

No, Hotel Santiago does not offer free parking.

Does Hotel Santiago offer free airport shuttle service?

No, Hotel Santiago does not offer free airport shuttle service.

How far is Hotel Santiago from the airport?

Hotel Santiago is 5.2 km from Mérida Rejon. Hotel Santiago is 157.4 km from Campeche Intl.

Can you bring pets to Hotel Santiago?

No, pets are not allowed at Hotel Santiago.

Does Hotel Santiago have a pool?

Yes, Hotel Santiago has a pool on-site.


Hotel Santiago - Mérida - Building All photos (35)
Hotel Santiago - Mérida - Building Building (2)
Hotel Santiago - Mérida - Bedroom Bedroom (12)
Hotel Santiago - Mérida - Pool Pool (4)
Hotel Santiago - Mérida - Restaurant Restaurant (1)


Most popular landmarks

  • Teatro Peón Contreras 200 m
  • Parque Hidalgo 280 m
  • Palacio de Gobierno 358 m
  • Merida Inglés Library 0.4 km
  • Plaza Grande 0.4 km
  • Catedral de Mérida 0.4 km

Mérida travel guide

Learn about Mérida on KAYAK

Getting Around

Mérida Rejon 5.2 km
Campeche Intl 157.4 km

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Hotels Mexico Yucatan Mérida Hotel Santiago