Toilet wouldn’t flush. Shower broken. WiFi didn’t work. Hot breakfast was a pop tart. The room smelled like marijuana. Other than that, it was perfectly fine. 😤
3 stars
Spark by Hilton Mystic Groton
Photos of Spark by Hilton Mystic Groton
Overview
Featuring an outdoor pool, Days Inn by Wyndham Mystic is located in Mystic and offers comfortable accommodation. It is conveniently positioned for those wanting to visit local attractions.
The hotel's professional staff are available to assist around the clock, and an express check-in facility provides extra convenience. Airport transfers, a wake-up service and a dry cleaning service are available upon enquiry.
The rooms at Days Inn by Wyndham Mystic have a refrigerator and a desk. They are also fitted with a microwave and a hair dryer.
Groton-New London Airport is a 15-minute drive from the hotel. Old Mystic Village and Mystic Aquarium and Institute for Exploration are each within walking distance.
Latest deals for Spark by Hilton Mystic Groton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Spark by Hilton Mystic Groton
- Outdoor pool
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Hiking
- Beach access
- Bicycle hire
- Casino
- Fishing
- Golf
- Cycling
Services and conveniences
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24-hour front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Streaming service
- TV
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Dining
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Beach towels
Workspace
- Desk
Family friendly
- Complimentary breakfast
Pool
- Outdoor pool
Reviews of Spark by Hilton Mystic Groton
7.4
Good
2016 verified ratings
Wonderful
487
Very good
306
Good
405
Okay
230
Fair
248
Mediocre
124
Poor
216
Summary of reviews
Guests say
Guests appreciated the convenient location of the hotel, especially its proximity to attractions like the Mystic Aquarium. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, noting issues such as musty odors, broken amenities, and unresponsive staff. While some guests found value for the price, overall experiences varied significantly, with several mentioning that the hotel felt run down and in need of maintenance.AI-generated from customer reviews
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Score by provider
7.6 out of 10
20 reviews
All reviews
Cons (-) This place is a dump. It is dirty, and all the other staff is nice, the bullet proof glass was a giveaway. Stay at the Hyatt
Pros (+) The bed was fine, the breakfast was incomplete, missing items including butter milk and stale cereal
Cons (-) The bed was fine, the breakfast was incomplete, missing items including butter milk and stale cereal, Could’ve been much better
Pros (+) Near Aquarium and the Seaport, but you will have to drive. Room was nice and big and clean, same with bathroom. Free breakfast was good.
Pros (+) Close to the parks and attractions in the area
Cons (-) The room smelled musty.
Pros (+) the rooms where ok the bed was nice to sleep on.
Cons (-) the tv would not go past 20 for volume so it was hard to hear and the tv location was bad
Pros (+) The staff was very warm and helpful. The room was clean and housekeeping kept it that way each day.
Cons (-) No exercise room as advertised on the site. The pool had so much chlorine I had to buy eye drops for my family. much noise upstairs over our room all night long. Stains in the hall carpet.
Pros (+) Ease from I-95, comfortable, value, breakfast. We didn't use the pool but it looked inviting.
Cons (-) Shower repair job looked unskilled. At check in the host gave our room number audibly.
Pros (+) Run down...Price we pd was higher than others pd.
Cons (-) The staff was great and the rooms we clean.The place was just run down.
Pros (+) Not a bad place to stay for a overnight visit. Bed was very comfortable and the room was clean. What more do you need?
Location
55 Whitehall Avenue, Mystic, CT 06355
What's nearby
- Olde Mistick Village0.6 km
- Mystic Aquarium0.8 km
- Charles W. Morgan1.9 km
- Denison Pequotsepos Nature Center2.1 km
- Mystic Seaport2.1 km
- Mystic River Bascule Bridge2.9 km
- Mystic Museum of Art3.1 km
- Fields Of Fire Adventure Park3.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Spark by Hilton Mystic Groton
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Value for money | 7.8 |
|---|---|
Distance to city centre | 2.9 km |