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DoubleTree by Hilton Hotel New York City - Chelsea
4 stars

DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street, New York, NY 10001, United States
New York, NY
See location+1 212 564 0994
From
S$ 112
Cheapest

rate per night

7.2
Good
based on 3158 reviews
3,158 reviews

Photos of DoubleTree by Hilton Hotel New York City - Chelsea

Overview

Rating

DoubleTree by Hilton - Chelsea provides 4-star accommodation in Chelsea. It also features an express check-in and check-out feature, valet parking and 24-hour room service.

The hotel has recently been refurbished and offers a 24-hour reception, a 24-hour business centre and a car rental desk. In addition, the multilingual staff are available to provide assistance.

DoubleTree by Hilton - Chelsea features contemporary rooms equipped with a flat-screen TV, cable/satellite channels and a hair dryer. They all provide internet access, movies-on-demand and a private bathroom.

Those staying at the hotel can relax at the in-house bar, ideally located for a drink. The on-site restaurant, Chelton's Bar and Grille, serves American and local cuisine. A selection of dining options can also be found in the area.

New York City's attractions, including Empire State Building, Madison Square Park and Madison Square Garden, are easily accessible on foot from DoubleTree by Hilton - Chelsea. Flatiron Building and Pennsylvania Station are within a 10-minute walk.

Rating
7.2
Good
Based on 3,158 verified guest reviews

Latest deals for DoubleTree by Hilton Hotel New York City - Chelsea

Wed 7-5
Thu 8-5
Double room
2 double beds
bed type unknown
2 double beds
King room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
Queen room
1 queen bed
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at DoubleTree by Hilton Hotel New York City - Chelsea

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Dining

  • Special diet menus (on request)
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • No smoking

Bathroom

  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

General

  • Window
  • Family rooms
  • Seating area
  • Telephone
  • Storage available

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Outdoor

  • Balcony

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of DoubleTree by Hilton Hotel New York City - Chelsea

7.2
Good
3158 verified ratings
Wonderful
796
Very good
704
Good
667
Okay
333
Fair
300
Mediocre
134
Poor
224

Summary of reviews

Guests say
Guests appreciated the helpful and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the small size of the accommodations. The location received mixed reviews, with some guests finding it convenient while others felt it could be better. Overall, while some aspects of the hotel were praised, significant improvements are needed in cleanliness and room size.
AI-generated from customer reviews
Service8.5 out of 10
Location5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

6.0
Okay
Keir, Mar 2024
Elevators are a nightmare. Had to wait 15-20 to get an elevator to/from 24th floor. Water was turned off on 2nd day from 1pm-4pm with limited notice (small sign in elevator) that you had to look for to notice. There were no options given on alternative restroom options (I was working from my room that afternoon and on Zoom calls, and had to wait 15 mins for an elevator to take a break, go downstai...
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10
Wonderful
Edward, Jul 2023
Great people make a great experience. Excellent culture and genuinely nice people.
4.0
Mediocre
Cat, Mar 2023
While I understand that space in NY is an issue, these were the tiniest rooms I've seen since my European travels. They were also in a poor state. The bottom bathroom shelf was broken and had broken a tile and the handles on the drawers/cabinet were loose. There were issues with the elevators during our entire stay. Only 2 elevators for 27 floors and 1 was broken for about half of our days. I unde...
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2.0
Poor
Evan, Aug 2022
The location was great but the room was very small and had a lot of issues. The curtain was broken, only half of the AC unit works and the shower pressure was awful. After bringing these issues to the front desk, an employee was sent to take a look but could not fix any of the issues; but nothing was done. They did not move our room, they did not give us a discount, just simply “I’m sorry, don’t w...
Read more
7.7
Good
Paul, Dec 2019
Pros (+) Staff
Cons (-) Location could have been better Rooms could use updating
7.4
Good
Chris, Nov 2019
Pros (+) Great location
Cons (-) EVERYTHING IS SMALL. Small rooms, small elevators. Just Small. Clean but Small
10
Wonderful
Saul, Jan 2019
Pros (+) This hotel is good location
Cons (-) The elevator
10
Wonderful
Abia, Aug 2018
Pros (+) It was near majority of my attractions!! Subway was nearby!!
Cons (-) Nothing
6.0
Okay
Anonymous, Aug 2017
Pros (+) It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.
Cons (-) The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold...
Read more
10
Wonderful
Anonymous, Jun 2017
Pros (+) Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!

Location

128 West 29th Street, New York, NY 10001

What's nearby

  • Koreatown313 m
  • Madison Square Garden376 m
  • Empire State Building0.5 km
  • Times Square1.4 km
  • Broadway1.6 km
  • Rockefeller Center1.7 km
  • Theatre District1.7 km
  • United Nations Headquarters2 km
  • Museum of Modern Art2 km
  • New York City Center2.1 km
  • Midtown Center2.1 km
  • Tiffany & Co.2.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at DoubleTree by Hilton Hotel New York City - Chelsea

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at DoubleTree by Hilton Hotel New York City - Chelsea

  • How long should you stay at DoubleTree by Hilton Hotel New York City - Chelsea? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at DoubleTree by Hilton Hotel New York City - Chelsea

  • Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

    DoubleTree by Hilton Hotel New York City - Chelsea is located at 128 West 29th Street in Chelsea, 1.1 km from the centre of New York. Koreatown is the closest landmark to DoubleTree by Hilton Hotel New York City - Chelsea.

  • When is check-in time and check-out time at DoubleTree by Hilton Hotel New York City - Chelsea?

    Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton Hotel New York City - Chelsea.

  • Does DoubleTree by Hilton Hotel New York City - Chelsea offer free Wi-Fi?

    Yes, DoubleTree by Hilton Hotel New York City - Chelsea offers free Wi-Fi.

  • How far is DoubleTree by Hilton Hotel New York City - Chelsea from the airport?

    DoubleTree by Hilton Hotel New York City - Chelsea is 2 km from New York Skyports SPB.

  • How does KAYAK find such great DoubleTree by Hilton Hotel New York City - Chelsea hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton Hotel New York City - Chelsea in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Hotel New York City - Chelsea and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Hotel New York City - Chelsea.

See more FAQs

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Good to know

Value for money

7.0

Distance to city centre

1.1 km

Nearest airport

New York LaGuardia

Distance to airport

10.5 km