Good to know
Value for money
Distance to city centre
|New York LaGuardia|
Distance to airport
|"Excellent location, very clean, friendly staff."||(in 93 reviews)|
|"Comfortable rooms excellent and friendly staff."||(in 75 reviews)|
|"Comfortable rooms excellent and friendly staff."||(in 52 reviews)|
|"Sofa bed horrendously uncomfortable"||(in 7 reviews)|
|"The resort fee is poor value."||(in 4 reviews)|
|"The hotel was very run down."||(in 17 reviews)|
Time of year
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Could have been cleaner/more updated.
Large rooms for New York. Mini kitchen.
Property feels tired and in need of renovation. Elevators were slow and troublesome. No silverware or plates in mini kitchen. You will get dinged with a daily facilities fee.
Good location and friendly staff but AC went out for a whole 24 hours
Great location and good price. The staff was friendly.
On one of the days we stayed, the entire hotel's air conditioning was out for almost 24 hours. It was humid and very hot outside and we were traveling with an infant so we decided to come back to the hotel only to find it even more hot and muggy inside. They kept telling us the problem was being fixed but it wasn't until early morning the next day that it started working again. They apologized and gave us a discount but it was a miserable night with the baby. We had to ask for extra towels 4 times one day until we finally got them. There were at least 3 large cockroaches that we had to kill in the room - I know it's New York, I used to live there, but it's still uncomfortable to find them in a hotel that's supposed to be clean.
Location was great and staff were courteous. Decor is modern.
Shower was dirty on arrival with hair from prior guest. When arriving we turned on the lights and a cockroach scurried across the floor. The room was hot and The air conditioner didn't work.
Missing Fine Touches
The complimentary happy hour in the lobby was a nice treat for hotel guests. Although, there seemed to be many attendees who were not hotel guests.
I didn't like the smell in the hotel or my room. It smelled like pets and found out later the hotel was pet friendly - not a fan. I also didn't care for the decor in the hallways or room I stayed in. It seemed very dated and in desperate need of some modern updating. I also felt the complimentary toiletries were very disappointing and so was the $5.99 charge for printing tickets from a desk computer (labeled business center - very weak). The housekeeping service was very, very noisy each morning and the rooms weren't cleaned up to normal hotel standards.
Shelburne Hotel & Suites by Affinia is a boutique hotel set in the heart of New York City, just a few blocks from Grand Central Station. It is ideal for business and leisure travelers who are seeking an upscale, centrally located lodging option. The hotel is within walking distance to numerous restaurants, shops, and nightlife options.
Guest rooms and suites feature urban-style decor, contemporary design, and plush furnishings. Accommodations range from standard guest rooms, deluxe studio suites, one bedroom deluxe suites, two bedroom suites, and wheelchair accessible rooms. All rooms are kid-friendly. Pets are welcome if arranged with prior notice.
The refined accommodations feature complimentary high-speed WiFi, flat-screen televisions, custom wardrobes, laptop-friendly side tables, granite countertops, spa-inspired bathrooms, walk-in showers or bathtubs, custom bath amenities, plush bath linens, signature pillows, spacious bathrooms, air-conditioning, and an ergonomic workspace. Larger suites add kitchens, separate living rooms, and sofa-beds. Room service and laundry service are available.
Parking is available onsite for an additional fee. A modern fitness center features cardio machines, free weights, and other gym equipment. An airport shuttle provides transport to the airport and nearby attractions.
Guests can dine at the onsite RARE Bar & Grill which is a renowned choice for tourists and locals alike. The menu features over 20 custom, gourmet burgers, including eclectic options like flambeed whiskey burgers and steakhouse chops.
based on 456 reviews
Value for money
Policies vary by room type and provider.
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Reviews about Shelburne Hotel & Suites by Affinia
Most popular landmarks
- Grand Central Terminal 0.5 km
- Bryant Park 0.6 km
- Empire State Building 0.7 km
- New York Public Library 0.7 km
- Rockefeller Center 1.2 km
- Times Square 1.3 km