Overview

The Franklin Hotel

164 East 87th Street, New York, NY 10128, United States
+1 212 369 1000

S$ 259+

Overall guest ratings

7.2/10 Good
based on 1,058 reviews

Review highlights

  • 10.0
  • 9.7
  • 4.3
  • 3.4

Good to know

  • Clean rooms

Nearby

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    About

    Three blocks from Central Park and Museum Mile, this New York boutique hotel stands on a quiet street just off Lexington Avenue and a 10-minute stroll from the Guggenheim Museum.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Restaurant
    • Internet
    • Laundry service
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Bar/Lounge
    • Coffee shop
    • Facilities for disabled guests
    • Express check out
    • Safe
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    based on 1,058 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "Great parking, according to 83%."
      8.6 "Easily accessible by car, said 86%."
    • 8.5 "Great service."
      8.3 "83% thought the service was very professional."
      9.7 "Housekeeping was great, according to 97%."
    • 5.8 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
      0.9 "91% thought the tv was sub-standard."
      3.0 "For 70%, the rooms looked old."
      4.6 "54% were unhappy with the view."
    • 3.4 "Not very comfortable."
      0.9 "91% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 581 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 5.7 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.8 "Air conditioning was criticized by 82%."
      0.7 "93% criticized the small bathroom."
      3.5 "65% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      0.7 "93% thought the tv was sub-standard."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 3.0 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
      0.7 "93% criticized the small bathroom."

    Overall rating

    7.4 Good
    based on 148 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      4.3 "57% complained about the bathroom."
    • 3.7 "Not very comfortable."
      1.1 "89% said rooms were small."
      2.7 "73% thought it was too noisy."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."

    Overall rating

    6.9 Good
    based on 84 reviews
    • 9.7 "Terrific location."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Vibe was decent."
    • 4.0 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      0.7 "93% said rooms were small."
      1.0 "90% thought they were poorly maintained."
    • 3.3 "Not very comfortable."
      0.7 "93% said rooms were small."
    • 2.6 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 243 reviews
    • 9.7 "Terrific location."
      9.3 "City centre within easy reach, said 93%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.7 "93% said rooms were small."
      4.4 "56% complained about the bathroom."
      0.6 "94% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      1.4 "86% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
    • 3.7 "Not very comfortable."
      0.7 "93% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 2.6 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    data provided by TrustYou

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