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Waterside Hotel

48-52 Sandhill, Newcastle upon Tyne, NE1 3JF, United Kingdom
+44 191 230 0111

S$ 67+

Wed 7-12 Check in
Thu 8-12 Check out

Overall guest ratings

7.8/10 Good
based on 1,153 reviews

Review highlights

  • 9.7
  • 9.3
  • 3.8
  • 3.7

Good to know

  • Friendly service

Nearby

    show all

    About

    With a stay at Waterside Hotel, you'll be centrally located in Newcastle-upon-Tyne, steps from Castle Keep and Tyne Bridge. This hotel is within close proximity of Newcastle-upon-Tyne St. Nicholas' Cathedral and Sage Gateshead.

    Rooms

    Make yourself at home in one of the 24 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,153 reviews
    • 9.7 "World class service."
    • 9.3 "Terrific location."
    • 8.4 "Breakfast is good."
    • 6.3 "Internet is average."
    • 5.5 "Bar is ok."
    • 3.8 "Bad amenities."
    • 3.7 "Rooms are not good."
    • 3.6 "Not very comfortable."
    • 2.9 "Horrible vibe."
    View all review categories

    Overall rating

    7.7 Good
    based on 772 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "99% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.3 "Terrific location."
      8.9 "Great parking, according to 89%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.4 "84% liked the proximity to sightseeing."
      8.3 "83% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 5.5 "Bar is ok."
    • 4.8 "Not very clean."
      4.0 "60% thought it was rather dirty."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.5 "95% didn't like the architecture."
    • 3.3 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      1.7 "83% didn't like the unstylish hotel."
    • 3.2 "Awful rooms."
      3.9 "61% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.8 "62% complained about the bathroom."
      1.8 "82% said rooms were small."
      0.7 "93% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      4.2 "58% had problems with the shower."
      3.1 "Air conditioning was criticized by 69%."
    • 3.1 "Quite uncomfortable."
      3.9 "61% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      3.5 "65% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    View all review categories

    Overall rating

    7.4 Good
    based on 80 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.5 "Breakfast is good."
    • 4.5 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.6 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.0 "Awful rooms."
      0.1 "99% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
    • 2.5 "Horrible vibe."
    View all review categories

    Overall rating

    7.9 Good
    based on 299 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
    • 9.0 "Terrific location."
      8.4 "Great parking, according to 84%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Breakfast is good."
    • 7.8 "High value."
    • 5.7 "Internet is average."
    • 5.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 4.4 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      3.8 "62% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
      2.3 "77% said rooms were small."
      3.8 "62% had problems with the shower."
    • 4.0 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
      2.3 "77% said rooms were small."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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