Overview

Waterside Hotel

48-52 Sandhill, Newcastle upon Tyne, NE1 3JF, United Kingdom
+44 191 230 0111

S$ 65+

Overall guest ratings

7.7/10 Good
based on 1,146 reviews

Review highlights

  • 9.7
  • 9.3
  • 4.3
  • 4.1

Good to know

  • Friendly service

Nearby

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    About

    When you stay at Waterside Hotel, you'll be in a great location, within just a 10-minute walk of Castle Keep and Quayside. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Gateshead Millennium Bridge and Tyne Bridge are within a 15-minute walk.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,146 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
    • 9.3 "Terrific location."
      8.7 "Great parking, according to 87%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "80% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Breakfast is good."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
    • 4.1 "Internet is poor."
    • 3.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      2.8 "72% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
      2.0 "80% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      3.6 "64% said rooms were small."
      1.2 "88% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      3.3 "Air conditioning was criticized by 67%."
      2.0 "80% criticized the small bathroom."
      1.0 "90% thought the tv was sub-standard."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.7 "93% didn't like the architecture."
      2.5 "For 75%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    based on 733 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.4 "Terrific location."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to shopping."
      8.0 "80% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 3.7 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.4 "66% thought it was rather dirty."
    • 3.5 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      2.9 "71% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
    • 3.3 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      1.2 "88% found problems with the furniture."
      3.2 "68% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      3.8 "Air conditioning was criticized by 62%."
    • 2.7 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      1.5 "85% didn't like the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.7 "93% didn't like the architecture."
      3.9 "61% thought the facilities needed updating."
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    Overall rating

    7.4 Good
    based on 114 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.9 "Breakfast is good."
    • 4.3 "Not very comfortable."
      4.4 "56% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.9 "Not very clean."
      3.1 "69% thought it was rather dirty."
      4.4 "56% said rooms were dirty."
    • 3.8 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      4.4 "56% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 2.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    based on 297 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.3 "Terrific location."
      8.5 "Great parking, according to 85%."
      8.4 "84% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Breakfast is good."
    • 7.8 "High value."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.2 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      5.0 "For only 50%, the bathroom was ok."
      0.6 "94% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      1.0 "90% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
    • 3.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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