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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0
Run down
Pros: Continental breakfast
Cons: Room Pool Cleanliness Hidden fees
review from
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6.5
Pros: For the money this was a pretty good Hotel. It is in a great location.
review from
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7.4
Cons: Bathroom tissue holder broken. Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool. Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking
review from
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9.1
Definitely Worth it if your on a budget
Pros: -location is perfect -complementary breakfast included and it's good! -nice staff -pool -excellent value for what you pay and get in return
Cons: -parking lot charges $15.00 daily! -room had a weird smell coming from AC unit and carpet had a big stain.
review from
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2.8
terrible place terrible staff
Pros: location
Cons: tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds
review from
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2.0
Horrible experience
Cons: The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.
review from
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2.0
Cons: Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.
review from
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4.2
Don't go if you plan to get some sleep
Cons: The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.
review from
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6.7
Pros: I liked that it was very centrally located and we were able to walk to almost every spot we wanted to go.
review from
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6.7
Pros: Great service, good breakfast incorporated in price,rooms very clean and comfortable, would highly recommend
review from
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6.7
Pros: Very relaxing, my family had a great time during our stay.
review from
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3.7
Pros: nothing
Cons: the family suite is the worst suite i have ever stay in in niagara fall very old dirty not good at all
review from
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7.4
Cons: Bathroom tissue holder broken. Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool. Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking
review from
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6.7
Pros: I liked that it was very centrally located and we were able to walk to almost every spot we wanted to go.
review from
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6.7
Pros: Great service, good breakfast incorporated in price,rooms very clean and comfortable, would highly recommend
review from
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6.7
Pros: Very relaxing, my family had a great time during our stay.
review from
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4.0
Run down
Pros: Continental breakfast
Cons: Room Pool Cleanliness Hidden fees
review from
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6.5
Pros: For the money this was a pretty good Hotel. It is in a great location.
review from
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2.8
terrible place terrible staff
Pros: location
Cons: tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds
review from
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2.0
Horrible experience
Cons: The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.
review from
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2.0
Cons: Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.
review from
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4.2
Don't go if you plan to get some sleep
Cons: The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.
review from
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3.7
Pros: nothing
Cons: the family suite is the worst suite i have ever stay in in niagara fall very old dirty not good at all
review from
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