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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0
Continental breakfast Room Pool Cleanliness Hidden fees
review from KAYAK -
6.5
For the money this was a pretty good Hotel. It is in a great location.
review from KAYAK -
7.4
Bathroom tissue holder broken. Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool. Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking
review from KAYAK -
9.1
-location is perfect -complementary breakfast included and it's good! -nice staff -pool -excellent value for what you pay and get in return -parking lot charges $15.00 daily! -room had a weird smell coming from AC unit and carpet had a big stain.
review from KAYAK -
2.8
location tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds
review from KAYAK -
2.0
The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.
review from KAYAK -
2.0
Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.
review from KAYAK -
4.2
The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.
review from KAYAK -
6.7
I liked that it was very centrally located and we were able to walk to almost every spot we wanted to go.
review from KAYAK -
6.7
Great service, good breakfast incorporated in price,rooms very clean and comfortable, would highly recommend
review from KAYAK -
6.7
Very relaxing, my family had a great time during our stay.
review from KAYAK -
3.7
nothing the family suite is the worst suite i have ever stay in in niagara fall very old dirty not good at all
review from KAYAK -
3.7
We made this reservation based on Baymont Inns in the Houston area...the one in Canada was not representative of the other ones we have stayed in. Horrible!! Only the location...near the falls...was good!
review from KAYAK -
6.8
location, price, duvet on bed
review from KAYAK -
2.8
Nothing!!! The washroom needed to be clean we asked housekeeping to clean the toilet and she just did not bother with us she changed the topic and ask us about the a/c
review from KAYAK -
6.0
Hard to find as new cloth sign was not visable from the road. Once given a room, it had not been cleaned yet, so we had to find hotel staff to get another room, as no one was at desk to answer phone, and then the card did not work, so down the whole length of the hallway, then 4 floors down again to fix that problem. We got an apology for all of this.
review from KAYAK -
4.4
Location. Repair work from 07:30-19:00 and was very loud; hot and cold water in the bathtub was reversed (as mentioned in French review, below) and not many hotels in the civilized world can claim such a configuration; drain in the bathtub was very poor.
review from KAYAK -
6.4
we used the pool and the hot tub everyday and sometimes more than once-very relaxing the elevator broke-unable to walk up stars--we changed our plans and had to leave and returned in about 4 hrs and it was repaired
review from KAYAK
-
7.4
Bathroom tissue holder broken. Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool. Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking
review from KAYAK -
6.7
I liked that it was very centrally located and we were able to walk to almost every spot we wanted to go.
review from KAYAK -
6.7
Great service, good breakfast incorporated in price,rooms very clean and comfortable, would highly recommend
review from KAYAK -
6.7
Very relaxing, my family had a great time during our stay.
review from KAYAK -
6.8
location, price, duvet on bed
review from KAYAK
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4.0
Continental breakfast Room Pool Cleanliness Hidden fees
review from KAYAK -
6.5
For the money this was a pretty good Hotel. It is in a great location.
review from KAYAK -
2.8
location tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds
review from KAYAK -
2.0
The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.
review from KAYAK -
2.0
Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.
review from KAYAK -
4.2
The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.
review from KAYAK -
3.7
nothing the family suite is the worst suite i have ever stay in in niagara fall very old dirty not good at all
review from KAYAK -
3.7
We made this reservation based on Baymont Inns in the Houston area...the one in Canada was not representative of the other ones we have stayed in. Horrible!! Only the location...near the falls...was good!
review from KAYAK -
2.8
Nothing!!! The washroom needed to be clean we asked housekeeping to clean the toilet and she just did not bother with us she changed the topic and ask us about the a/c
review from KAYAK -
6.0
Hard to find as new cloth sign was not visable from the road. Once given a room, it had not been cleaned yet, so we had to find hotel staff to get another room, as no one was at desk to answer phone, and then the card did not work, so down the whole length of the hallway, then 4 floors down again to fix that problem. We got an apology for all of this.
review from KAYAK -
4.4
Location. Repair work from 07:30-19:00 and was very loud; hot and cold water in the bathtub was reversed (as mentioned in French review, below) and not many hotels in the civilized world can claim such a configuration; drain in the bathtub was very poor.
review from KAYAK -
6.4
we used the pool and the hot tub everyday and sometimes more than once-very relaxing the elevator broke-unable to walk up stars--we changed our plans and had to leave and returned in about 4 hrs and it was repaired
review from KAYAK
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