Overview

Grand Hotel

Grand Hotel Rd, Nuwara Eliya 22200, Sri Lanka
+94 522 222 881

S$ 335+

Overall guest ratings

7.7/10 Good
based on 585 reviews

Review highlights

  • 9.4
  • 8.9
  • 4.4
  • 3.5

Good to know

  • Friendly atmosphere

Nearby

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    About

    When visiting Nuwara Eliya, Grand Hotel is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Grand Indian, one of 3 restaurants, which serves Indian cuisine and is open for lunch and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer minibars and room service.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Terrace/Patio
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Pets not allowed
    • Storage available
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 585 reviews
    • 9.4 "Excellent breakfast."
    • 8.9 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 6.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.2 "62% said the architecture was not spectacular."
    • 4.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 3.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.4 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      2.0 "80% said rooms were small."
      0.8 "For 92%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
      1.2 "Air conditioning was criticized by 88%."
      3.8 "62% found problems with the furniture."
      2.0 "80% criticized the small bathroom."
    • 3.1 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
    • 2.6 "Terrible value."
      2.9 "The price was too high for 71%."
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    Overall rating

    7.8 Good
    based on 339 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "Terrific location."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.1 "Good amenities."
      9.2 "92% found the grounds to be nice."
    • 5.1 "Vibe was decent."
    • 3.6 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.4 "Rooms are not good."
      1.9 "81% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      2.1 "79% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
    • 3.3 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 2.5 "Terrible value."
    • 2.3 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      1.7 "83% thought it was too noisy."
      3.5 "65% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
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    Overall rating

    7.2 Good
    based on 228 reviews
    • 9.4 "Excellent breakfast."
    • 8.8 "Location is great."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.2 "Average amenities."
    • 4.0 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.9 "Generally quite dirty."
    • 2.8 "Terrible value."
    • 2.5 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.7 "83% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      3.0 "70% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
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    Overall rating

    7.0 Good
    based on 17 reviews
    • 7.7 "Good service."
    • 7.3 "Tasty food."
    • 4.7 "Vibe wasn't good."
    • 3.3 "Rooms are not good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

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