Overview

Playa Palms Beach Hotel

1era Avenida Bis entre Calle 12 y Calle 14 Norte, Centro, 77710 Playa del Carmen, QR, Mexico
+52 984 803 3966

S$ 229+

Overall guest ratings

8.5/10 Excellent
based on 567 reviews

Review highlights

  • 9.1
  • 9.0
  • 7.7
  • 5.5

Good to know

  • Nice balcony
  • Great shopping
  • Great view
  • Good restaurants & bars in the area

Nearby

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    About

    As the “alternative to all-inclusives”, Hotel Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Within walking distance from the famous 5th Avenue, vibrant shops, restaurants and bars, it yet is a get-away from all the hustle.

    When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, explore the Riviera Maya and its rich culture, or lounge in a hammock on your private terrace while basking in exquisite ocean views – Hotel Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen.

    Come to Playa Palms and Wake Up Inside Your Dream!

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    Playa Palms Beach Hotel

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Cribs available
    • Laundry service
    • Room service
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Kitchen/Kitchenette
    • Safe
    • Airport shuttle (surcharge)
    • Continental breakfast
    • Pets not allowed
    • Private beach
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Soap and shampoo provided
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 567 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      10.0 "100% said the concierge service was amazing."
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      8.8 "City centre within easy reach, said 88%."
    • 7.7 "Nice rooms."
      9.3 "93% thought the view was good."
      7.8 "78% thought rooms were spacious."
      9.1 "91% enjoyed the balcony."
      8.1 "81% said rooms were clean."
      8.0 "80% said the beds were comfortable."
      7.5 "75% enjoyed the shower."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.5 "Beach is so-so."
    • 1.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 476 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 8.9 "Location is great."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
    • 7.5 "Nice rooms."
      8.1 "81% thought rooms were spacious."
      9.3 "93% thought the view was good."
      8.9 "89% enjoyed the balcony."
      7.4 "74% were happy with the bathroom."
      7.7 "77% said the beds were comfortable."
      7.9 "79% enjoyed the shower."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.1 "Beach is so-so."
    • 1.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 51 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.8 "Good amenities."
    • 7.7 "Nice rooms."
      9.4 "94% thought the view was good."
    • 6.7 "Average comfort."
      6.8 "For only 68%, the noise level was all right."
    • 5.3 "Beach is so-so."

    Overall rating

    8.2 Excellent
    based on 39 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
    • 8.3 "Generally very clean."
    • 7.5 "Nice rooms."
    • 6.4 "Breakfast is mediocre."
    • 5.4 "Beach is so-so."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice balcony"
    "Great shopping"
    "Great view"
    "Good restaurants & bars in the area"
    data provided by TrustYou

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