Overview

Mercure Resort Hunter Valley Gardens
Best Shopping

2090 Broke Road, Pokolbin, NSW 2320, Australia
+61 249 982 000

Call

+61 249 982 000

Overall guest ratings

8.2/10 Excellent
based on 762 reviews

Review highlights

  • 9.8
  • 9.5
  • 5.7
  • 4.8

Good to know

  • Pleasant hotel grounds
  • Spacious rooms

Nearby

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    About

    Mercure Resort Hunter Valley Gardens is a premium 4.5 star property boasting the prime Hunter Valley central location. Walk to Hunter Valley Gardens, 5 cellar doors, restaurants, cafes and shops all from the convenience of your hotel room. The Resort features elements bar & dining, 72 well appointed rooms, a pool, sauna, spa, tennis courts and function space for conference and weddings. Take a break in the Hunter Valley to enjoy fine food and wine with Mercure Resort Hunter Valley Gardens.

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Concierge service
    • Child pool
    • Indoor pool
    • Safe
    • Designated smoking area
    • Laundry facilities
    • Express check out
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 743 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      9.0 "90% enjoyed the restaurants & bars nearby."
    • 9.5 "Incredible bar."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 7.2 "Good amenities."
      8.6 "86% found the grounds to be nice."
      10.0 "100% loved the terrace."
    • 5.7 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.6 "56% thought the minibar was ok."
    • 4.8 "Value below average."
      3.3 "67% thought it was overpriced."
      4.2 "58% said the breakfast was too expensive."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      0.9 "91% said the bathroom was dirty."
      0.0 "Unclean dining area, according to 100%."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
      3.3 "67% thought it was overpriced."
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    Overall rating

    8.3 Excellent
    based on 586 reviews
    • 9.8 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 7.2 "Good amenities."
      8.7 "87% found the grounds to be nice."
    • 5.6 "Vibe was decent."
    • 4.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      1.8 "For 82%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
      3.4 "66% had problems with the shower."
      0.5 "95% found problems with the furniture."
    • 4.7 "Value below average."
      3.1 "69% thought it was overpriced."
    • 3.9 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
      0.0 "Unclean dining area, according to 100%."
    • 3.0 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
      3.1 "69% thought it was overpriced."
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    Overall rating

    8.4 Excellent
    based on 141 reviews
    • 9.9 "Terrific location."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.7 "Rooms are ok."
    • 5.3 "Vibe was decent."
    • 4.3 "Value below average."
    • 4.1 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 2.8 "Disappointing internet connection."
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    Overall rating

    8.3 Excellent
    based on 14 reviews
    • 5.6 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Pleasant hotel grounds"
    "Spacious rooms"
    data provided by TrustYou

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