Hacienda & Spa Hotel
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Blvd. Francisco Medina Ascencio 2699, 48310 Puerto Vallarta, JA, Mexico
+52 322 226 6667

S$ 130+

Overall guest ratings

8.0/10 Good
based on 340 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.8
  • 4.9

Good to know

  • Friendly atmosphere
  • Recreation staff is nice
  • Friendly service


    show all



    This Puerto Vallarta hotel is in the North Hotel Zone, on the city’s main street. The beach is a block away. La Paloma Plaza de Toros is less than one kilometer from the hotel. The hotel is also close to Marina Vallarta and the Marina Gold Club.

    Hotel Features.

    Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive has an outdoor pool and a children's pool, with a variety of beach and water sports for adults and supervised activities for kids. The hotel's nearby beach club also offers kayaking and non-motorized water sports. This 3-star Puerto Vallarta property features spa services. Hacienda Buenaventura Hotel & Mexican Charm has several restaurants and a beach bar. Complimentary high-speed wireless Internet access is available throughout the property. The hotel also has 2 meeting rooms, 111 square feet (10 square meters) in size, and offers technology support staff, audiovisual equipment, and event catering. Exhibit space and a business center are also available.


    Guestrooms offer complimentary toiletries and complimentary bottled water. Amenities featured in guestrooms include complimentary high-speed wireless Internet access, direct-dial phones, day beds, 32-inch LED TVs with digital channels, and air conditioning. Wake-up calls, complimentary cribs, and extra beds are all available on request. In-room childcare is available for a surcharge. Accessible rooms are available.

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    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Private beach
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Pets not allowed
    • Storage available
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    Guest reviews

    Overall rating

    8.0 Good
    based on 340 reviews
    • 9.0 "Incredible bar."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      7.7 "77% said the reception staff was great."
      8.1 "Hotel security was great, thought 81%."
    • 8.8 "Location is great."
      7.9 "79% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Food is delicious."
      7.9 "79% enjoyed the snacks that were offered."
    • 6.1 "Vibe was decent."
    • 4.9 "Rooms are not good."
      1.9 "81% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      3.1 "For 69%, the rooms looked old."
      4.4 "Air conditioning was criticized by 56%."
    • 2.4 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 102 reviews
    • 8.9 "Great service."
    • 7.8 "Tasty food."
    • 6.0 "Vibe was decent."

    Overall rating

    8.1 Excellent
    based on 237 reviews
    • 8.7 "Great service."
    • 8.1 "Pool is good."
    • 7.8 "Tasty food."
    • 6.6 "Average amenities."
    • 6.1 "Vibe was decent."
    • 4.3 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou